You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: source/docs/cloud/General/cloud-shared-responsibility-model.html.md.erb
+2-43Lines changed: 2 additions & 43 deletions
Original file line number
Diff line number
Diff line change
@@ -1,5 +1,5 @@
1
1
---
2
-
title: AWS Cloud shared responsibility model
2
+
title: Cloud shared responsibility model
3
3
last_reviewed_on: 2026-03-25
4
4
review_in: 12 months
5
5
---
@@ -62,45 +62,4 @@ Our shared responsibility model is an extension to the [AWS Shared Responsibilit
62
62
63
63
## AWS Supplier Enterprise Support
64
64
65
-
The Cabinet Office has an AWS Enterprise Support contract. See the [AWS Enterprise Support plan](https://aws.amazon.com/premiumsupport/plans/) for the SLA and included services. Accounts created under the Cabinet Office organisation or the Cabinet Digital Enterprise Service organisation are eligible for Enterprise support.
66
-
67
-
## AWS hosting recharge policies (FY 2026 to 2027\)
68
-
69
-
We recharge all AWS hosting costs to your service team. When you request a new AWS account, you must provide:
70
-
71
-
* your organisation’s cost code
72
-
* contact details for your finance representative
73
-
* contact details for your technical lead
74
-
75
-
## Recharge model
76
-
77
-
The recharge includes:
78
-
79
-
* 100% of your AWS account cost
80
-
* a 5% service fee
81
-
* shared platform infrastructure costs (about 2% pro rata)
82
-
* Enterprise support costs (about 7% pro rata)
83
-
84
-
## Overall discount
85
-
86
-
Your service team receives a net discount of 8% on AWS costs.
87
-
88
-
This is calculated by taking the 22% OVGA2 discount and subtracting the 5% service fee, 2% infrastructure cost, and 7% Enterprise support cost.
89
-
90
-
## Why we apply these charges
91
-
92
-
### Cross-government discount
93
-
94
-
The Cabinet Office uses the cross-government OVGA2 AWS contract to secure a 22% discount. We pass this discount directly to your account. This saving offsets the 5% service fee.
95
-
96
-
### Security and compliance
97
-
98
-
The service fee and shared costs fund central security controls. This includes threat monitoring from the Cabinet Office Security Operating Centre (SOC), automated compliance checks, and security guardrails. This means you do not have to build these security services yourself.
99
-
100
-
### Contract management
101
-
102
-
The service fee covers the administration of the AWS contract. This includes vendor relations, billing, financial reporting, and account provisioning. This removes the procurement burden from your service team.
103
-
104
-
### Shared infrastructure and support
105
-
106
-
Sharing costs gives you access to 24/7 AWS Enterprise Support and foundational infrastructure managed by the Platform Engineering team. This makes high-tier resources affordable for all teams.
65
+
The Cabinet Office has an AWS Enterprise Support contract. See the [AWS Enterprise Support plan](https://aws.amazon.com/premiumsupport/plans/) for the SLA and included services. Accounts created under the Cabinet Office organisation or the Cabinet Digital Enterprise Service organisation are eligible for Enterprise support.
title: AWS hosting recharge policies (FY 2026 to 2027)
3
+
last_reviewed_on: 2026-01-06
4
+
review_in: 12 months
5
+
---
6
+
7
+
# AWS hosting recharge policies (FY 2026 to 2027)
8
+
9
+
We recharge all AWS hosting costs to your service team. When you request a new AWS account, you must provide:
10
+
11
+
* your organisation’s cost code
12
+
* contact details for your finance representative
13
+
* contact details for your technical lead
14
+
15
+
## Recharge model
16
+
17
+
The recharge includes:
18
+
19
+
* 100% of your AWS account cost
20
+
* a 5% service fee
21
+
* shared platform infrastructure costs (about 2% pro rata)
22
+
* Enterprise support costs (about 7% pro rata)
23
+
24
+
## Overall discount
25
+
26
+
Your service team receives a net discount of 8% on AWS costs.
27
+
28
+
This is calculated by taking the 22% OVGA2 discount and subtracting the 5% service fee, 2% infrastructure cost, and 7% Enterprise support cost.
29
+
30
+
## Why we apply these charges
31
+
32
+
### Cross-government discount
33
+
34
+
The Cabinet Office uses the cross-government OVGA2 AWS contract to secure a 22% discount. We pass this discount directly to your account. This saving offsets the 5% service fee.
35
+
36
+
### Security and compliance
37
+
38
+
The service fee and shared costs fund central security controls. This includes threat monitoring from the Cabinet Office Security Operating Centre (SOC), automated compliance checks, and security guardrails. This means you do not have to build these security services yourself.
39
+
40
+
### Contract management
41
+
42
+
The service fee covers the administration of the AWS contract. This includes vendor relations, billing, financial reporting, and account provisioning. This removes the procurement burden from your service team.
43
+
44
+
### Shared infrastructure and support
45
+
46
+
Sharing costs gives you access to 24/7 AWS Enterprise Support and foundational infrastructure managed by the Platform Engineering team. This makes high-tier resources affordable for all teams.
# **Azure hosting recharge policies (FY 2026 to 2027\)**
7
+
# Azure hosting recharge policies (FY 2026 to 2027)
7
8
8
9
We recharge all Azure hosting costs to your service team. When you request Azure subscriptions and tenancies, you must provide:
9
10
10
11
* your organisation’s cost code
11
12
* contact details for your finance representative
12
13
* contact details for your technical lead
13
14
14
-
## **Recharge model**
15
+
## Recharge model
15
16
16
17
The recharge includes:
17
18
18
19
* 100% of your Azure subscription cost
19
20
* a 5% service fee
20
21
* shared Azure platform infrastructure and Microsoft Unified Support costs (pro rata)
21
22
22
-
## **Why we apply these charges**
23
+
## Why we apply these charges
23
24
24
-
### **Cross-government discount**
25
+
### Cross-government discount
25
26
26
27
The Cabinet Office secures a 12% Azure discount (DAT21 or APA). We pass this discount directly to your Microsoft or Azure tenants. This saving offsets the 5% service fee.
27
28
28
-
### **Security and compliance**
29
+
### Security and compliance
29
30
30
31
The service fee and shared platform costs fund central security controls. This includes threat monitoring from the Cabinet Office Security Operating Centre (SOC), automated compliance checks, and security guardrails. These tools ensure your account meets government data protection standards and mean you do not have to build these security services yourself.
31
32
32
-
### **Contract management**
33
+
### Contract management
33
34
34
35
The service fee covers the administration of the Microsoft and Azure contract. This includes vendor relations, billing, financial reporting, and account provisioning. This removes the procurement and administrative burden from your service team.
35
36
36
-
### **Shared infrastructure and support**
37
+
### Shared infrastructure and support
37
38
38
39
Sharing costs gives you access to 24/7 Microsoft Unified Support and an Azure landing zone managed by the Platform Engineering team. This makes high-tier resources affordable for all teams.
0 commit comments