Troubleshooting guideline for issue submitter

[Pjack]

Since most hardware-observer issues involve real hardware, we should provide a troubleshooting guide for submitters to help resolve issues quickly. Otherwise, we may need to request information back and forth multiple times.

[syncronize-issues-to-jira]

Thank you for reporting your feedback to us!

The internal ticket has been created: https://warthogs.atlassian.net/browse/SOLENG-1474.

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