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[ADVAPP-2687]: Add an email auto‑responder that replies to outbound demo emails (#2587)
* Add demo mode replies for emails, tests * Update code formatting and copyright headers * Address feedback * Update code formatting and copyright headers --------- Co-authored-by: github-actions[bot] <github-actions[bot]@users.noreply.github.com>
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‎.cleanup-tasks/2026_06_03_add_email_demo_mode_auto_reply_feature.md‎

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---
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title: Add Email Demo Mode Auto Reply Feature
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created: 2026-06-03
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---
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## Feature Flags
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- App\Features\AddEmailDemoModeAutoReplyFeature
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## Temporary Migrations
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## Additional Cleanup

‎app-modules/engagement/src/Notifications/EngagementNotification.php‎

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use AdvisingApp\Engagement\Models\EngagementBatch;
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use AdvisingApp\Engagement\Models\EngagementResponse;
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use AdvisingApp\Engagement\Settings\EngagementSettings;
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use AdvisingApp\IntegrationAwsSesEventHandling\Settings\SesSettings;
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use AdvisingApp\IntegrationTwilio\Settings\TwilioSettings;
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use AdvisingApp\Notification\DataTransferObjects\NotificationResultData;
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use AdvisingApp\Notification\Enums\EmailType;
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use AdvisingApp\Notification\Notifications\Contracts\HasEmailType;
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use AdvisingApp\Notification\Notifications\Messages\MailMessage;
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use AdvisingApp\Notification\Notifications\Messages\TwilioMessage;
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use App\Models\Tenant;
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use Illuminate\Bus\Queueable;
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use Illuminate\Contracts\Queue\ShouldQueue;
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use Illuminate\Database\Eloquent\Model;
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]);
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}
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$sesSettings = app(SesSettings::class);
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if (
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$this->engagement->channel === NotificationChannel::Email
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&& Tenant::current()->config->mail->isDemoModeEnabled
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&& $sesSettings->is_demo_auto_reply_mode_enabled
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&& $this->engagement->recipient instanceof Model
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) {
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EngagementResponse::create([
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'type' => EngagementResponseType::Email,
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'subject' => 'Re: ' . $this->engagement->getSubject(),
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'sender_id' => $this->engagement->recipient->getKey(),
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'sender_type' => $this->engagement->recipient->getMorphClass(),
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'content' => 'Thank you for your message. Will get back to you shortly.',
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'sent_at' => now()->addSeconds(2),
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'status' => EngagementResponseStatus::New,
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]);
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}
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if (! $this->engagement->engagementBatch) {
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return;
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}

‎app-modules/engagement/tests/Tenant/Feature/Notifications/EngagementNotificationTest.php‎

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*/
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use AdvisingApp\Engagement\Models\Engagement;
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use AdvisingApp\Engagement\Models\EngagementResponse;
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use AdvisingApp\Engagement\Notifications\EngagementNotification;
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use AdvisingApp\IntegrationAwsSesEventHandling\Settings\SesSettings;
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use AdvisingApp\IntegrationTwilio\Settings\TwilioSettings;
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use AdvisingApp\Notification\Enums\EmailType;
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use AdvisingApp\Notification\Models\EmailMessage;
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use AdvisingApp\Prospect\Models\Prospect;
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use App\Models\Tenant;
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it('getEmailType returns the engagement email_type value', function () {
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$engagement = Engagement::factory()
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expect($emailMessage)->not->toBeNull()
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->and($emailMessage->email_type)->toBe(EmailType::Transactional);
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});
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it('creates a proper Engagement Response for emails when demo mode is turned on', function () {
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$tenantConfig = Tenant::current()->config;
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$tenantConfig->mail->isDemoModeEnabled = true;
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Tenant::current()->update([
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'config' => $tenantConfig,
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]);
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$settings = app(SesSettings::class);
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$settings->is_demo_auto_reply_mode_enabled = true;
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$settings->save();
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$prospect = Prospect::factory()->create();
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$engagement = Engagement::factory()
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->forProspect()
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->email()
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->create();
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$notification = new EngagementNotification($engagement);
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$prospect->notify($notification);
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expect(EngagementResponse::count())->toBe(1);
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expect(EngagementResponse::first()->content)->toBe('Thank you for your message. Will get back to you shortly.');
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});
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it('creates a proper Engagement Response for SMS when demo mode is turned on', function () {
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$settings = app(TwilioSettings::class);
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$settings->is_demo_mode_enabled = true;
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$settings->is_demo_auto_reply_mode_enabled = true;
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$settings->save();
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$prospect = Prospect::factory()->create();
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$engagement = Engagement::factory()
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->forProspect()
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->sms()
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->create();
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$notification = new EngagementNotification($engagement);
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$prospect->notify($notification);
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expect(EngagementResponse::count())->toBe(1);
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expect(EngagementResponse::first()->content)->toBe('Thank you for your message. Will get back to you shortly.');
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});

‎app-modules/integration-aws-ses-event-handling/database/migrations/2026_06_01_191348_add_is_demo_auto_reply_mode_enabled_setting_to_ses_settings.php‎

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<?php
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/*
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<COPYRIGHT>
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Copyright © 2016-2026, Canyon GBS Inc. All rights reserved.
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Advising App® is licensed under the Elastic License 2.0. For more details,
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see https://github.com/canyongbs/advisingapp/blob/main/LICENSE.
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Notice:
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13+
- You may not provide the software to third parties as a hosted or managed
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service, where the service provides users with access to any substantial set of
15+
the features or functionality of the software.
16+
- You may not move, change, disable, or circumvent the license key functionality
17+
in the software, and you may not remove or obscure any functionality in the
18+
software that is protected by the license key.
19+
- You may not alter, remove, or obscure any licensing, copyright, or other notices
20+
of the licensor in the software. Any use of the licensor’s trademarks is subject
21+
to applicable law.
22+
- Canyon GBS Inc. respects the intellectual property rights of others and expects the
23+
same in return. Canyon GBS® and Advising App® are registered trademarks of
24+
Canyon GBS Inc., and we are committed to enforcing and protecting our trademarks
25+
vigorously.
26+
- The software solution, including services, infrastructure, and code, is offered as a
27+
Software as a Service (SaaS) by Canyon GBS Inc.
28+
- Use of this software implies agreement to the license terms and conditions as stated
29+
in the Elastic License 2.0.
30+
31+
For more information or inquiries please visit our website at
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https://www.canyongbs.com or contact us via email at legal@canyongbs.com.
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34+
</COPYRIGHT>
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*/
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use App\Features\AddEmailDemoModeAutoReplyFeature;
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use Illuminate\Support\Facades\DB;
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use Spatie\LaravelSettings\Exceptions\SettingAlreadyExists;
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use Spatie\LaravelSettings\Migrations\SettingsBlueprint;
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use Spatie\LaravelSettings\Migrations\SettingsMigration;
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return new class () extends SettingsMigration {
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public function up(): void
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{
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DB::transaction(function () {
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try {
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$this->migrator->inGroup('ses', function (SettingsBlueprint $blueprint): void {
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$blueprint->add('is_demo_auto_reply_mode_enabled', false);
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});
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} catch (SettingAlreadyExists) {
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}
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AddEmailDemoModeAutoReplyFeature::activate();
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});
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}
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public function down(): void
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{
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DB::transaction(function () {
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AddEmailDemoModeAutoReplyFeature::deactivate();
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$this->migrator->inGroup('ses', function (SettingsBlueprint $blueprint): void {
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$blueprint->delete('is_demo_auto_reply_mode_enabled');
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});
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});
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}
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};

‎app-modules/integration-aws-ses-event-handling/src/Filament/Pages/ManageAmazonSesSettings.php‎

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use AdvisingApp\Engagement\Settings\EngagementSettings;
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use AdvisingApp\IntegrationAwsSesEventHandling\Settings\SesSettings;
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use App\Features\AddEmailDemoModeAutoReplyFeature;
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use App\Filament\Clusters\ProductIntegrations;
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use App\Models\Tenant;
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use App\Models\User;
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Toggle::make('isDemoModeEnabled')
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->label('Demo Mode')
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->live(),
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Toggle::make('is_demo_auto_reply_mode_enabled')
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->visible(AddEmailDemoModeAutoReplyFeature::active())
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->label('Demo Autoreply')
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->helperText('When enabled, email messages will receive an automatic reply.'),
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Checkbox::make('isExcludingSystemNotificationsFromDemoMode')
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->label('Exclude authentication related messages')
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->visible(fn (Get $get): bool => (bool) $get('isDemoModeEnabled')),

‎app-modules/integration-aws-ses-event-handling/src/Settings/SesSettings.php‎

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{
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public ?string $configuration_set = null;
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public bool $is_demo_auto_reply_mode_enabled = false;
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public static function group(): string
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{
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return 'ses';

‎app/Features/AddEmailDemoModeAutoReplyFeature.php‎

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<?php
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/*
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<COPYRIGHT>
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6+
Copyright © 2016-2026, Canyon GBS Inc. All rights reserved.
7+
8+
Advising App® is licensed under the Elastic License 2.0. For more details,
9+
see https://github.com/canyongbs/advisingapp/blob/main/LICENSE.
10+
11+
Notice:
12+
13+
- You may not provide the software to third parties as a hosted or managed
14+
service, where the service provides users with access to any substantial set of
15+
the features or functionality of the software.
16+
- You may not move, change, disable, or circumvent the license key functionality
17+
in the software, and you may not remove or obscure any functionality in the
18+
software that is protected by the license key.
19+
- You may not alter, remove, or obscure any licensing, copyright, or other notices
20+
of the licensor in the software. Any use of the licensor’s trademarks is subject
21+
to applicable law.
22+
- Canyon GBS Inc. respects the intellectual property rights of others and expects the
23+
same in return. Canyon GBS® and Advising App® are registered trademarks of
24+
Canyon GBS Inc., and we are committed to enforcing and protecting our trademarks
25+
vigorously.
26+
- The software solution, including services, infrastructure, and code, is offered as a
27+
Software as a Service (SaaS) by Canyon GBS Inc.
28+
- Use of this software implies agreement to the license terms and conditions as stated
29+
in the Elastic License 2.0.
30+
31+
For more information or inquiries please visit our website at
32+
https://www.canyongbs.com or contact us via email at legal@canyongbs.com.
33+
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</COPYRIGHT>
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*/
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namespace App\Features;
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use App\Support\AbstractFeatureFlag;
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class AddEmailDemoModeAutoReplyFeature extends AbstractFeatureFlag
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{
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public function resolve(mixed $scope): mixed
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{
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return false;
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}
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}

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