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Improvement needed for list-type contact attributes and mobile app experience #998

@Jaimevillla

Description

@Jaimevillla

Describe the bug

Hello team,

I would like to report an issue and suggest an improvement related to the mobile application.

Currently, in the mobile app, contact attributes with a “list” format cannot be edited directly. The only available action is using the copy button, but it is not possible to select or change the list value as it is possible in the desktop version.

This significantly limits contact management from mobile devices and creates an inconsistent experience compared to the web version.

Additionally, it would be greatly appreciated if the mobile version could be improved to be more intuitive, user-friendly, and closer in functionality to the desktop experience.

Thank you for the great work on the platform and for considering this feedback.

Best regards.

To Reproduce

Hello team,

I would like to report an issue and suggest an improvement related to the mobile application.

Currently, in the mobile app, contact attributes with a “list” format cannot be edited directly. The only available action is using the copy button, but it is not possible to select or change the list value as it is possible in the desktop version.

This significantly limits contact management from mobile devices and creates an inconsistent experience compared to the web version.

Additionally, it would be greatly appreciated if the mobile version could be improved to be more intuitive, user-friendly, and closer in functionality to the desktop experience.

Thank you for the great work on the platform and for considering this feedback.

Best regards.

Expected behavior

Hello team,

I would like to report an issue and suggest an improvement related to the mobile application.

Currently, in the mobile app, contact attributes with a “list” format cannot be edited directly. The only available action is using the copy button, but it is not possible to select or change the list value as it is possible in the desktop version.

This significantly limits contact management from mobile devices and creates an inconsistent experience compared to the web version.

Additionally, it would be greatly appreciated if the mobile version could be improved to be more intuitive, user-friendly, and closer in functionality to the desktop experience.

Thank you for the great work on the platform and for considering this feedback.

Best regards.

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app.chatwoot.com

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