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feat(servicenow): added servicenow support for extensiosn plugin
Signed-off-by: Yi Cai <[email protected]>
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# yaml-language-server: $schema=https://raw.githubusercontent.com/redhat-developer/rhdh-plugins/refs/heads/main/workspaces/marketplace/json-schema/plugins.json
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apiVersion: extensions.backstage.io/v1alpha1
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kind: Plugin
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metadata:
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name: servicenow
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namespace: rhdh
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title: ServiceNow Integration for Red Hat Developer Hub
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description: |
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The ServiceNow plugin integrates ServiceNow incidents directly into your developer portal.
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View, search, and filter incidents assigned to users or associated with catalog entities,
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enabling faster visibility and better operational awareness.
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annotations:
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extensions.backstage.io/pre-installed: 'false'
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extensions.backstage.io/verified-by: Red Hat
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tags:
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- itsm
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- incident-management
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links:
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- title: Homepage
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url: https://red.ht/rhdh
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- title: Bugs
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url: https://issues.redhat.com/browse/RHIDP
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- title: Documentation
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url: https://github.com/backstage/community-plugins/tree/main/workspaces/servicenow
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- title: Source Code
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url: https://github.com/backstage/community-plugins/tree/main/workspaces/servicenow
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spec:
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support: community
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lifecycle: beta
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author: Red Hat
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publisher: Red Hat
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categories:
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- ITSM
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- Integration
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highlights:
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- View ServiceNow incidents for the logged-in user or associated with the current catalog entity
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- Filter by incident state and priority
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- Search incidents by request ID or description
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- Sort incidents by request ID, description, created date, priority, or state
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- Customize queries with advanced parameters
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description: |
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The ServiceNow plugin brings incident visibility from your ServiceNow instance into the
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Red Hat Developer Hub. It allows users to view incidents associated with the logged in user,
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whether they are the caller, assignee, or reporter, as well as incidents linked to the
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current catalog entity. This enables seamless access to operational data and helps accelerate
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issue resolution.
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## Adding The Plugin To Red Hat Developer Hub
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See the [Red Hat Developer Hub documentation](https://docs.redhat.com/en/documentation/red_hat_developer_hub)
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for further instructions on how to add, enable, configure, and remove plugins in your instance.
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## configuration
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The plugin requires your ServiceNow instance URL and authentication details (such as Basic Auth or OAuth).
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You can optionally filter incidents by user fields like `caller_id`, `assigned_to`, or `opened_by`.
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For detailed setup of both frontend and backend components, refer to the [ServiceNow plugin documentation](https://github.com/backstage/community-plugins/tree/main/workspaces/servicenow).
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icon: ## to be added
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packages:
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- backstage-community-plugin-servicenow-backend
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- backstage-community-plugin-servicenow

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