Kindle Scribe 1st Gen - Blank pages when cropping

[FlorentMartinPilot]

I have been using KCC for quite a long time now, and since a few months I would say, I have some blank pages, or sometimes only one quarter of the page that is blank.

I haven't changed my settings, and even reverting to an older version doesn't fix the problem, so I guess it's an update on the Kindle Software side that has created this mess...

I have tried epub, via SendToKindle.

I have tried mobi files, via USB in the Document folder.

Using KCC on Windows 11.

Currently using KCC 9.4.2

[axu2]

Some people say uncheck cropping fixes and only use mobi fixes issue @FlorentMartinPilot

[FlorentMartinPilot]

Just tried and YES it works 👍

So happy :)

So now it's mobi, jpeg and nocrop.

[axu2]

I guess Kindle Scribe doesn't like wider images that result from cropping? Just speculating.

[TheBeverage]

@FlorentMartinPilot Has this completely solved the issue for you? I ended up returning my 2025 Scribe because I could not find a combination of settings that didn't result in frequent blanking, and manga reading was like 50% of my intended use for the thing.

[FlorentMartinPilot]

On the last manga I read, the issue was fixed, unchecking the crop option.

But I can't say for sure that all the mangas will work just fine.

It looks like it anyway.

[axu2]

As the kcc dev, the scribe 2022 has been perfect. Based on user feedback the 2024 is the same. Only 2025 has problems.

[TheBeverage]

Thanks both of you. Maybe I'll pick up a 2024 model. Substantially cheaper too!

[Sianofelix]

I have a Scribe 2022 and I did some tests. Setting the quality to 70% of the JPG, I didn't see any blank pages. Even with the cropping option enabled. Maybe this isn't your test...