TH1123ZB-G2 False reporting Off

[slooney38]

I am experiencing a problem where my TH1123ZB-G2s are false reporting their OFF states. See attached photos indicating the thermostat is off while further inspection under device info shows HVAC mode as heating (heat confirmed as on).
I have 1 TH1123ZB where this is not an issues, only effecting the G2 model. Firmware version 0x00000900, HA 2024.3.0 directly connected with zha.

Please let me know if you need any additional information. Thank you!

[slooney38]

I've noticed that the error occurs when the heat is manually set from the unit with the G2s. If I manually set the heat from my single TH1123ZB unit it will correctly display as on and heating in home assistant. I've made a temporary automation that will set the thermostats state to Heat when wattage is over 100 (allowing for sensing of manual heat input from the G2 units)

[claudegel]

Could you listen to the events or check in the journal of events for your G2 thermostat and switch the heat level manually on the device to see if you receive something like a report from the thermostat. Maybe is it just the reporting that is not set on your device.

[slooney38]

I was not familiar with listening to events so I hope this is useful:

First event:
event_type: state_changed
data:
entity_id: climate.master_bedroom_heat_thermostat
old_state:
entity_id: climate.master_bedroom_heat_thermostat
state: "off"
attributes:
hvac_modes:
- "off"
- heat
min_temp: 5
max_temp: 30
preset_modes:
- away
- none
current_temperature: 18.6
temperature: null
hvac_action: heating
preset_mode: none
system_mode: "[<SystemMode.Off: 0>]/off"
occupancy: 1
occupied_cooling_setpoint: 2600
occupied_heating_setpoint: 2100
pi_heating_demand: 100
unoccupied_heating_setpoint: 1500
friendly_name: Master Bedroom Heat
supported_features: 401
last_changed: "2024-03-31T20:02:03.042760+00:00"
last_updated: "2024-03-31T20:03:41.996305+00:00"
context:
id: 01HTB1RM9CJ5F8B24RRZSJAWVG
parent_id: null
user_id: null
new_state:
entity_id: climate.master_bedroom_heat_thermostat
state: "off"
attributes:
hvac_modes:
- "off"
- heat
min_temp: 5
max_temp: 30
preset_modes:
- away
- none
current_temperature: 18.6
temperature: null
hvac_action: heating
preset_mode: none
system_mode: "[<SystemMode.Off: 0>]/off"
occupancy: 1
occupied_cooling_setpoint: 2600
occupied_heating_setpoint: 2200
pi_heating_demand: 100
unoccupied_heating_setpoint: 1500
friendly_name: Master Bedroom Heat
supported_features: 401
last_changed: "2024-03-31T20:02:03.042760+00:00"
last_updated: "2024-03-31T20:03:46.889676+00:00"
context:
id: 01HTB1RS29075KTKYEC2Q93TSY
parent_id: null
user_id: null
origin: LOCAL
time_fired: "2024-03-31T20:03:46.889676+00:00"
context:
id: 01HTB1RS29075KTKYEC2Q93TSY
parent_id: null
user_id: null

Second Event:
event_type: state_changed
data:
entity_id: sensor.master_bedroom_heat_summation_delivered
old_state:
entity_id: sensor.master_bedroom_heat_summation_delivered
state: "316.82"
attributes:
state_class: total_increasing
device_type: Electric Metering
status: NO_ALARMS
unit_of_measurement: kWh
device_class: energy
friendly_name: Master Bedroom Heat Summation delivered
last_changed: "2024-03-31T20:02:26.968193+00:00"
last_updated: "2024-03-31T20:02:26.968193+00:00"
context:
id: 01HTB1PB0RWJDFT79Y7VJCK7KR
parent_id: null
user_id: null
new_state:
entity_id: sensor.master_bedroom_heat_summation_delivered
state: "316.821"
attributes:
state_class: total_increasing
device_type: Electric Metering
status: NO_ALARMS
unit_of_measurement: kWh
device_class: energy
friendly_name: Master Bedroom Heat Summation delivered
last_changed: "2024-03-31T20:03:47.189923+00:00"
last_updated: "2024-03-31T20:03:47.189923+00:00"
context:
id: 01HTB1RSBNM3XXWGQHX67M080V
parent_id: null
user_id: null
origin: LOCAL
time_fired: "2024-03-31T20:03:47.189923+00:00"
context:
id: 01HTB1RSBNM3XXWGQHX67M080V
parent_id: null
user_id: null

Thank you for your assistance!