bug: Token Expired 1003 in akamai player

[ronak-pal1]

Describe the bug
Hey, when I am trying to open the video from the week 12 of the web3 course, it is not playing. It is showing token expired 1003 white screen.

To Reproduce
Steps to reproduce the behavior:

1. Go to the web3 cohort videos
2. Open week 12 or videos after week 12

Expected behavior
The selected video will not play and it will show Token expired 1003, with a white screen.

Screenshots or GIFs

[connectwithpankaj]

Hello @ronak-pal1 Simply clear the cache and you will not get any (1003 token expire ) Error

[ronak-pal1]

Hii @connectwithpankaj , I had done that but still showing the same. It is always sending token = 1234. I even tried safari but still same

[ayushkdt]

Same issue! did you find a solution?

[connectwithpankaj]

Can you guys try in incognito mode, and if it works, then the browser cache is the issue, or simply check the console to see what is there.

[ronak-pal1]

No, it's not the issue with cache. I tried incognito but still the same. And I also asked @hkirat , he said that probably you had reached the limit of watching videos of today but actually it is happening even if I not watch any other videos in a day.

[hkirat]

Someone might be using ur creds. Try changing ur password

…

On Tue, Apr 1, 2025 at 8:33 AM Ronak Paul ***@***.***> wrote: No, it's not the issue with cache. I tried incognito but still the same. And I also asked @hkirat <https://github.com/hkirat> , he said that probably you had reached the limit of watching videos of today but actually it is happening even if I not watch any other videos in a day. — Reply to this email directly, view it on GitHub <#1800 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AB5UT5LMSPENHAFPGJUTH5L2XH6XHAVCNFSM6AAAAAB2BN5AXWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDONRXHEZTQNRRGM> . You are receiving this because you were mentioned.Message ID: ***@***.***> [image: ronak-pal1]*ronak-pal1* left a comment (code100x/cms#1800) <#1800 (comment)> No, it's not the issue with cache. I tried incognito but still the same. And I also asked @hkirat <https://github.com/hkirat> , he said that probably you had reached the limit of watching videos of today but actually it is happening even if I not watch any other videos in a day. — Reply to this email directly, view it on GitHub <#1800 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AB5UT5LMSPENHAFPGJUTH5L2XH6XHAVCNFSM6AAAAAB2BN5AXWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDONRXHEZTQNRRGM> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[ayushkdt]

[ayushkdt]

PLease look into it