User icons have stopped working

[StuartMc77]

In Chrome, the icons that represent the users are only showing the "broken image" icon. The only way to tell who is a reviewer is to hover the mouse over the icon to show the name. I've tried in an Incognito window also. It seems to be working in Edge

When I inspect the html element the image src url is correct and when copied into a new tab will load the image correctly.

Desktop (please complete the following information):

• OS: Windows 11
• chrome
• Version 127.0.6533.89 (Official Build) (64-bit)

[MrDark]

I have the same issue with Firefox 131.0.3

[StuartMc77]

@MrDark - I did resolve this in the end. I forgot to update this ticket. It turned out to be an issue with permissions. Sadly I cannot remember exactly which. I worked out by looking at the dev tools and I could see the error messages when it was trying to load the icons.

Hope this helps you mate.

[MrDark]

Do you remember if it was a DevOps or browser permission?

I'm the org and project admin, so one would think I have permission to load someone's profile picture.

Looking at the network panel, it seems the profile picture images are being redirected to the sign-in portal. When I open the image URL in a new tab, I see the redirect, but after that, the user icon shows fine.

https://spsprodweu1.vssps.visualstudio.com/_signin?realm=dev.azure.com&reply_to=https://dev.azure.com/xxxxxxxxxxx/_apis/GraphProfile/MemberAvatars/aad.YTI0M2MzZDItMTg4Zi03OTIxLTk3OTktNGFmXXXXXXXXX&redirect=1&hid=ab3dbe84-00a4-4cfb-b2ee-1183f105e045&context=eyJodCI6MiwiaGlkIjoiYmXXXXXXXXXXXWUzMi00YzQ1LTllYTQtZWQ0N2ViZjQ0OGQxIiwicXMiOnt9LCJyciI6IiIsInZoIjoiIiwiY3YiOiIiLCJjcyI6IiJ90

[StuartMc77]

It was a devops thing, that I can remember. I'm wondering if it was something to do with the extension permissions. Sorry that I can't recall what I did to fix it... my memory is terrible at times.

…

On Mon, 28 Oct 2024 at 13:59, Danny ***@***.***> wrote: Do you remember if it was a DevOps or browser permission? I'm the org and project admin, so one would think I have permission to load someone's profile picture. Looking at the network panel, it seems the profile picture images are being redirected to the sign-in portal. When I open the image URL in a new tab, I see the redirect, but after that, the user icon shows fine. https://spsprodweu1.vssps.visualstudio.com/_signin?realm=dev.azure.com&reply_to=https://dev.azure.com/xxxxxxxxxxx/_apis/GraphProfile/MemberAvatars/aad.YTI0M2MzZDItMTg4Zi03OTIxLTk3OTktNGFmXXXXXXXXX&redirect=1&hid=ab3dbe84-00a4-4cfb-b2ee-1183f105e045&context=eyJodCI6MiwiaGlkIjoiYmXXXXXXXXXXXWUzMi00YzQ1LTllYTQtZWQ0N2ViZjQ0OGQxIiwicXMiOnt9LCJyciI6IiIsInZoIjoiIiwiY3YiOiIiLCJjcyI6IiJ90 image.png (view on web) <https://github.com/user-attachments/assets/70c1b074-4618-4416-b344-5e05d525c5e0> — Reply to this email directly, view it on GitHub <#281 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKEIQ4YGOUOV5RBWXSQJPZ3Z5YYMPAVCNFSM6AAAAABL4DVWCSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINBRGY3TCNBTGI> . You are receiving this because you authored the thread.Message ID: ***@***.*** com>

-- Kind regards Stuart McIntosh

[MrDark]

Found the solution! Firefox "Enhanced Tracking Protection" breaks it. Turning this feature off for Azure DevOps made the user icons show.

[doormalena]

Thanks for sharing! In Edge this seems related to allowing "Third-party cookies". This works.
I was already getting more annoyed by the day of this issue. Great timing :-).

[StuartMc77]

Same on chrome. It happened again to me last week. Chrome only allows third party cookies for 90 days, it seems, before you have to authorise it again.

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On Tue, 26 Nov 2024 at 14:19, Alexander ***@***.***> wrote: Thanks for sharing! In Edge this seems related to allowing "Third-party cookies". image.png (view on web) <https://github.com/user-attachments/assets/4fd460ff-7f80-4aee-9d80-4d053e580dad> — Reply to this email directly, view it on GitHub <#281 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKEIQ46QLYG7UG3T3MYOEM32CR7QZAVCNFSM6AAAAABL4DVWCSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMBQHEZDMOJVGQ> . You are receiving this because you authored the thread.Message ID: ***@***.*** com>