Update issue templates to redirect support to Discussions

- Update bug report template with modem-relevant fields
- Add config.yml to disable blank issues and direct support/questions
  to Discussions
- Remove old catchall "questions" template

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

Author: danielewood

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,38 +1,30 @@
 ---
 name: Bug report
-about: Create a report to help us improve
+about: Report a bug in the scripts or tooling
 title: ''
-labels: ''
+labels: bug
 assignees: ''
 
 ---
 
 **Describe the bug**
-A clear and concise description of what the bug is.
+A clear and concise description of the bug in the script or tooling code.
 
 **To Reproduce**
 Steps to reproduce the behavior:
-1. Go to '...'
-2. Click on '....'
-3. Scroll down to '....'
-4. See error
+1. Run '...'
+2. See error '...'
 
 **Expected behavior**
 A clear and concise description of what you expected to happen.
 
-**Screenshots**
-If applicable, add screenshots to help explain your problem.
+**Environment:**
+ - OS/Distro: [e.g. Ubuntu 24.04]
+ - Modem model: [e.g. EM7455, MC7455]
+ - Firmware version: [e.g. SWI9X30C_02.39.00.00]
 
-**Desktop (please complete the following information):**
- - OS: [e.g. iOS]
- - Browser [e.g. chrome, safari]
- - Version [e.g. 22]
-
-**Smartphone (please complete the following information):**
- - Device: [e.g. iPhone6]
- - OS: [e.g. iOS8.1]
- - Browser [e.g. stock browser, safari]
- - Version [e.g. 22]
+**Logs/Output**
+Paste relevant terminal output, error messages, or `dmesg` output.
 
 **Additional context**
 Add any other context about the problem here.

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,5 @@
+blank_issues_enabled: false
+contact_links:
+  - name: Support / Help / Questions
+    url: https://github.com/danielewood/sierra-wireless-modems/discussions
+    about: For help with your modem, troubleshooting, or general questions, please use Discussions instead of opening an issue. Issues are for code bugs only.