Dani Issac
-Network Engineer · ThousandEyes SME
-- Network engineer with 6+ years at Cisco delivering ThousandEyes deployment guidance, enterprise - network diagnostics, and architecture consulting. Experienced in translating telemetry into - actionable strategies, automating workflows, and building technical enablement - that accelerates customer adoption. -
-Work
-Technical Learning Experience Designer
- Nov 2024 — Present -Cisco – ThousandEyes
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- ThousandEyes SME supporting deployment scenarios, architecture walkthroughs, and monitoring strategies -
- Build technical demos simulating enterprise implementations and troubleshooting workflows -
- Translate complex platform behavior into actionable implementation guidance -
- Collaborate with cross-functional teams to improve customer enablement materials -
Network Support Engineer
- Apr 2022 — Oct 2024 -Cisco – ThousandEyes
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- Led advanced diagnostics for enterprise customers deploying ThousandEyes in LAN/WAN environments -
- Guided customers through monitoring configuration, troubleshooting, and platform optimization -
- Identified systemic network issues using telemetry-driven analysis -
- Delivered targeted training to accelerate adoption and operational effectiveness -
Consulting Engineer
- Jul 2019 — Apr 2022 -Cisco – Business Critical Services
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- Delivered architecture and implementation guidance for enterprise network environments -
- Automated configuration workflows using Python, reducing deployment errors -
- Provided escalation support and best-practice recommendations -
- Improved reliability and performance through proactive consulting -
Certifications
- -Education
-Bachelor of Technology - Computer Science and Engineering
- Jul 2015 — Mar 2019 -Cochin University of Science and Technology
-Get in touch
-Interested in working together or have a question? Let's connect.
- - Connect on LinkedIn → - -