BID/ASK prices are NOT being streamed into _zmq._Market_Data_DB

[rezagholam]

Hi. I'm able to run other commands such as sending new orders but each time i subscribe to market data and then trying to get data i get an empty dict {}:

>>> _zmq._DWX_MTX_SUBSCRIBE_MARKETDATA_('EURUSD')
[KERNEL] Subscribed to EURUSD BID/ASK updates. See self._Market_Data_DB.
>>> _zmq._Market_Data_DB

[Output]
>>> {}

I use python 3.7
Please help!

[gregnwosu]

this is most likely a problem with configuration see this troubleshooting video to resolve

[simeon-vanov]

Hi did you resolve the issues? The same case is for me

[ryobert7]

The same goes here.

[hecogo1]

same problem!! Could you solve it?

Same problem...