Webhooks are working properly but I'm not getting messages on my smartphone

[marcis]

Hi guys,

I followed the instructions until point 3.

On "Integrate WhatsApp" section, I got a call to my local webhook (through ngrok) when clicking on "Test" at FB developers site and received "THIS IS A TEXT MESSAGE" on my personal WhatsApp account. Perfect!

Then I replied to that message but got no webhook nor, of course, reply.

What am I missing, please?

[qrzeller]

I got the same issue. I didn't click "subscribe" for the messages section in their webhooks settings.

[oscarnevarezleal]

Same here :/

[Dan-White0]

I was running into this issue. I had the subscription for messages ticked, and when I pressed test it all worked, but I would not get a reply to any messages I sent.
I tried the answer from this stack overflow which seems to have fixed it!

tldr:

curl -X POST \
'https://graph.facebook.com/v21.0/WHATSAPP_BUSINESS_ACCOUNT_ID/subscribed_apps' \
-H 'Authorization: Bearer ACCESS_TOKEN'

[crmejia]

I was running into this issue. I had the subscription for messages ticked, and when I pressed test it all worked, but I would not get a reply to any messages I sent. I tried the answer from this stack overflow which seems to have fixed it!

tldr:

curl -X POST
'https://graph.facebook.com/v21.0/WHATSAPP_BUSINESS_ACCOUNT_ID/subscribed_apps'
-H 'Authorization: Bearer ACCESS_TOKEN'

This worked for me. Two things that I had other things that I had to do:

1. My Access Token had expired after only a few hours.
2. Make sure to use the correct API version. At the time of writing its v22.0.