ImportError: libpetsc.so.3.23: undefined symbol: MPI_Neighbor_alltoallv_init

[anzhijiang]

I have installed it and encountered an error while running example.py follow the User guides Quickstart.

File "/home/xh/jax/example.py", line 6, in
from jax_fem.solver import solver
File "/home/xh/.conda/envs/jax-fem-env/lib/python3.10/site-packages/jax_fem/solver.py", line 8, in
from petsc4py import PETSc
File "/home/xh/.conda/envs/jax-fem-env/lib/python3.10/site-packages/petsc4py/PETSc.py", line 4, in
PETSc = ImportPETSc(ARCH)
File "/home/xh/.conda/envs/jax-fem-env/lib/python3.10/site-packages/petsc4py/lib/init.py", line 33, in ImportPETSc
return Import('petsc4py', 'PETSc', path, arch)
File "/home/xh/.conda/envs/jax-fem-env/lib/python3.10/site-packages/petsc4py/lib/init.py", line 100, in Import
module = import_module(pkg, name, path, arch)
File "/home/xh/.conda/envs/jax-fem-env/lib/python3.10/site-packages/petsc4py/lib/init.py", line 77, in import_module
module = importlib.util.module_from_spec(spec)
ImportError: /home/xh/.conda/envs/jax-fem-env/lib/libpetsc.so.3.24: undefined symbol: MPI_Neighbor_alltoallv_init

Here is the conda list:
Name Version Build Channel
_openmp_mutex 4.5 7_kmp_llvm conda-forge
_x86_64-microarch-level 3 3_skylake conda-forge
alsa-lib 1.2.15.1 hb03c661_0 conda-forge
attr 2.5.2 h39aace5_0 conda-forge
binutils_impl_linux-64 2.45 default_hfdba357_105 conda-forge
binutils_linux-64 2.45 default_h4852527_105 conda-forge
blosc 1.21.6 he440d0b_1 conda-forge
brotli 1.2.0 hed03a55_1 conda-forge
brotli-bin 1.2.0 hb03c661_1 conda-forge
bzip2 1.0.8 hda65f42_8 conda-forge
c-ares 1.34.6 hb03c661_0 conda-forge
ca-certificates 2025.11.12 hbd8a1cb_0 conda-forge
cached-property 1.5.2 hd8ed1ab_1 conda-forge
cached_property 1.5.2 pyha770c72_1 conda-forge
cairo 1.18.4 he90730b_1 conda-forge
certifi 2025.11.12 pyhd8ed1ab_0 conda-forge
cftime 1.6.4 py310hf779ad0_2 conda-forge
conda-gcc-specs 14.3.0 he8ccf15_16 conda-forge
contourpy 1.3.2 py310h3788b33_0 conda-forge
cpython 3.10.19 py310hd8ed1ab_2 conda-forge
cycler 0.12.1 pyhcf101f3_2 conda-forge
cyrus-sasl 2.1.28 hd9c7081_0 conda-forge
dbus 1.16.2 h24cb091_1 conda-forge
double-conversion 3.4.0 hecca717_0 conda-forge
eigen 3.4.0 h171cf75_1 conda-forge
fenics 2019.1.0 hce2d2e0_59 conda-forge
fenics-basix 0.9.0 pypi_0 pypi
fenics-dijitso 2019.1.0 pyhd8ed1ab_39 conda-forge
fenics-dolfin 2019.1.0 py310h04e48bf_59 conda-forge
fenics-ffc 2019.1.0 pyhd8ed1ab_40 conda-forge
fenics-fiat 2019.1.0 pyhd8ed1ab_40 conda-forge
fenics-libdolfin 2019.1.0 h53012b5_59 conda-forge
fenics-ufl 2019.1.0 py310hff52083_38 conda-forge
fftw 3.3.10 mpi_openmpi_h76e6d66_11 conda-forge
font-ttf-dejavu-sans-mono 2.37 hab24e00_0 conda-forge
font-ttf-inconsolata 3.000 h77eed37_0 conda-forge
font-ttf-source-code-pro 2.038 h77eed37_0 conda-forge
font-ttf-ubuntu 0.83 h77eed37_3 conda-forge
fontconfig 2.15.0 h7e30c49_1 conda-forge
fonts-conda-ecosystem 1 0 conda-forge
fonts-conda-forge 1 hc364b38_1 conda-forge
fonttools 4.61.1 py310h3406613_0 conda-forge
freetype 2.14.1 ha770c72_0 conda-forge
gcc 14.3.0 h0dff253_16 conda-forge
gcc_impl_linux-64 14.3.0 he8b2097_16 conda-forge
gcc_linux-64 14.3.0 h298d278_17 conda-forge
gmp 6.3.0 hac33072_2 conda-forge
gmpy2 2.2.1 py310h63ebcad_2 conda-forge
gmsh 4.14.0 pypi_0 pypi
graphite2 1.3.14 hecca717_2 conda-forge
gxx 14.3.0 h76987e4_16 conda-forge
gxx_impl_linux-64 14.3.0 h2185e75_16 conda-forge
gxx_linux-64 14.3.0 h310e576_17 conda-forge
h5py 3.15.1 nompi_py310h4aa865e_101 conda-forge
harfbuzz 12.3.0 h6083320_0 conda-forge
hdf4 4.2.15 h2a13503_7 conda-forge
hdf5 1.14.6 mpi_openmpi_h106f004_4 conda-forge
hypre 2.32.0 mpi_openmpi_h398ea61_1 conda-forge
icu 78.1 h33c6efd_0 conda-forge
importlib-metadata 8.7.0 pyhe01879c_1 conda-forge
importlib_metadata 8.7.0 h40b2b14_1 conda-forge
jax 0.6.2 pyhd8ed1ab_0 conda-forge
jax-fem 0.0.11 pypi_0 pypi
jaxlib 0.6.2 cpu_py310h772e2ea_1 conda-forge
kernel-headers_linux-64 6.12.0 he073ed8_5 conda-forge
keyutils 1.6.3 hb9d3cd8_0 conda-forge
kiwisolver 1.4.9 py310haaf941d_2 conda-forge
krb5 1.21.3 h659f571_0 conda-forge
lcms2 2.17 h717163a_0 conda-forge
ld_impl_linux-64 2.45 default_hbd61a6d_105 conda-forge
lerc 4.0.0 h0aef613_1 conda-forge
libabseil 20250127.1 cxx17_hbbce691_0 conda-forge
libaec 1.1.4 h3f801dc_0 conda-forge
libamd 3.3.3 haaf9dc3_7100102 conda-forge
libblas 3.11.0 5_h4a7cf45_openblas conda-forge
libboost 1.88.0 hd24cca6_7 conda-forge
libboost-headers 1.90.0 ha770c72_1 conda-forge
libbrotlicommon 1.2.0 hb03c661_1 conda-forge
libbrotlidec 1.2.0 hb03c661_1 conda-forge
libbrotlienc 1.2.0 hb03c661_1 conda-forge
libbtf 2.3.2 h32481e8_7100102 conda-forge
libcamd 3.3.3 h32481e8_7100102 conda-forge
libcblas 3.11.0 5_h0358290_openblas conda-forge
libccolamd 3.3.4 h32481e8_7100102 conda-forge
libcholmod 5.3.1 h59ddab4_7100102 conda-forge
libclang-cpp21.1 21.1.7 default_h99862b1_3 conda-forge
libclang13 21.1.7 default_h746c552_3 conda-forge
libcolamd 3.3.4 h32481e8_7100102 conda-forge
libcups 2.3.3 hb8b1518_5 conda-forge
libcurl 8.17.0 h4e3cde8_1 conda-forge
libcxsparse 4.4.1 h32481e8_7100102 conda-forge
libdeflate 1.25 h17f619e_0 conda-forge
libdrm 2.4.125 hb03c661_1 conda-forge
libedit 3.1.20250104 pl5321h7949ede_0 conda-forge
libegl 1.7.0 ha4b6fd6_2 conda-forge
libev 4.33 hd590300_2 conda-forge
libexpat 2.7.3 hecca717_0 conda-forge
libffi 3.5.2 h9ec8514_0 conda-forge
libfreetype 2.14.1 ha770c72_0 conda-forge
libfreetype6 2.14.1 h73754d4_0 conda-forge
libgcc 15.2.0 he0feb66_16 conda-forge
libgcc-devel_linux-64 14.3.0 hf649bbc_116 conda-forge
libgcc-ng 15.2.0 h69a702a_16 conda-forge
libgfortran 15.2.0 h69a702a_16 conda-forge
libgfortran5 15.2.0 h68bc16d_16 conda-forge
libgl 1.7.0 ha4b6fd6_2 conda-forge
libglib 2.86.3 h6548e54_0 conda-forge
libglvnd 1.7.0 ha4b6fd6_2 conda-forge
libglx 1.7.0 ha4b6fd6_2 conda-forge
libgomp 15.2.0 he0feb66_16 conda-forge
libgrpc 1.71.0 h8e591d7_1 conda-forge
libhwloc 2.12.1 default_hafda6a7_1003 conda-forge
libiconv 1.18 h3b78370_2 conda-forge
libjpeg-turbo 3.1.2 hb03c661_0 conda-forge
libklu 2.3.5 hf24d653_7100102 conda-forge
liblapack 3.11.0 5_h47877c9_openblas conda-forge
libldl 3.3.2 h32481e8_7100102 conda-forge
libllvm21 21.1.8 hf7376ad_0 conda-forge
liblzma 5.8.1 hb9d3cd8_2 conda-forge
libnetcdf 4.9.3 nompi_h11f7409_103 conda-forge
libnghttp2 1.67.0 had1ee68_0 conda-forge
libnsl 2.0.1 hb9d3cd8_1 conda-forge
libntlm 1.8 hb9d3cd8_0 conda-forge
libopenblas 0.3.30 openmp_hd680484_4 conda-forge
libopengl 1.7.0 ha4b6fd6_2 conda-forge
libparu 1.0.0 h17147ab_7100102 conda-forge
libpciaccess 0.18 hb9d3cd8_0 conda-forge
libpng 1.6.53 h421ea60_0 conda-forge
libpq 18.1 hb80d175_3 conda-forge
libprotobuf 5.29.3 h7460b1f_3 conda-forge
libptscotch 7.0.6 h7e1c861_1 conda-forge
librbio 4.3.4 h32481e8_7100102 conda-forge
libre2-11 2025.06.26 hba17884_0 conda-forge
libsanitizer 14.3.0 h8f1669f_16 conda-forge
libscotch 7.0.6 hd4c538f_1 conda-forge
libspex 3.2.3 had10066_7100102 conda-forge
libspqr 4.3.4 h852d39f_7100102 conda-forge
libsqlite 3.51.1 hf4e2dac_1 conda-forge
libssh2 1.11.1 hcf80075_0 conda-forge
libstdcxx 15.2.0 h934c35e_16 conda-forge
libstdcxx-devel_linux-64 14.3.0 h9f08a49_116 conda-forge
libstdcxx-ng 15.2.0 hdf11a46_16 conda-forge
libsuitesparseconfig 7.10.1 h92d6892_7100102 conda-forge
libtiff 4.7.1 h9d88235_1 conda-forge
libumfpack 6.3.5 heb53515_7100102 conda-forge
libuuid 2.41.3 h5347b49_0 conda-forge
libvulkan-loader 1.4.328.1 h5279c79_0 conda-forge
libwebp-base 1.6.0 hd42ef1d_0 conda-forge
libxcb 1.17.0 h8a09558_0 conda-forge
libxcrypt 4.4.36 hd590300_1 conda-forge
libxkbcommon 1.13.1 hca5e8e5_0 conda-forge
libxml2 2.15.1 he237659_1 conda-forge
libxml2-16 2.15.1 hca6bf5a_1 conda-forge
libxslt 1.1.43 h711ed8c_1 conda-forge
libzip 1.11.2 h6991a6a_0 conda-forge
libzlib 1.3.1 hb9d3cd8_2 conda-forge
llvm-openmp 21.1.8 h4922eb0_0 conda-forge
lz4-c 1.10.0 h5888daf_1 conda-forge
markdown-it-py 4.0.0 pyhd8ed1ab_0 conda-forge
matplotlib 3.10.3 py310hff52083_0 conda-forge
matplotlib-base 3.10.3 py310h68603db_0 conda-forge
mdurl 0.1.2 pyhd8ed1ab_1 conda-forge
meshio 5.3.5 pyhd8ed1ab_0 conda-forge
metis 5.1.0 hd0bcaf9_1007 conda-forge
ml_dtypes 0.5.4 np2py310h3d4ba91_0 conda-forge
mpc 1.3.1 h24ddda3_1 conda-forge
mpfr 4.2.1 h90cbb55_3 conda-forge
mpi 1.0.1 openmpi conda-forge
mpi4py 4.1.1 py310h42af892_102 conda-forge
mpmath 1.3.0 pyhd8ed1ab_1 conda-forge
mumps-include 5.8.1 hbdd521f_0 conda-forge
mumps-mpi 5.8.1 h098cbfa_0 conda-forge
munkres 1.1.4 pyhd8ed1ab_1 conda-forge
ncurses 6.5 h2d0b736_3 conda-forge
netcdf4 1.7.3 nompi_py310he90c06d_100 conda-forge
numpy 2.2.6 py310hefbff90_0 conda-forge
openjpeg 2.5.4 h55fea9a_0 conda-forge
openldap 2.6.10 he970967_0 conda-forge
openmpi 5.0.8 external_hcc19f6a_9 conda-forge
openssl 3.6.0 h26f9b46_0 conda-forge
opt_einsum 3.4.0 pyhd8ed1ab_1 conda-forge
packaging 25.0 pyh29332c3_1 conda-forge
parmetis 4.0.3 h02de7a9_1007 conda-forge
pcre2 10.47 haa7fec5_0 conda-forge
petsc 3.23.5 real_hbfed4ee_2 conda-forge
petsc4py 3.23.4 np2py310h3e2f9dd_0 conda-forge
pillow 12.1.0 py310h5a73078_0 conda-forge
pip 25.1.1 pyh8b19718_0 conda-forge
pixman 0.46.4 h54a6638_1 conda-forge
pkg-config 0.29.2 h4bc722e_1009 conda-forge
pkgconfig 1.5.5 pyhd8ed1ab_5 conda-forge
pthread-stubs 0.4 hb9d3cd8_1002 conda-forge
pybind11 3.0.0 pyh9380348_1 conda-forge
pybind11-global 3.0.0 pyhf748d72_1 conda-forge
pyfiglet 1.0.3 pypi_0 pypi
pygments 2.19.2 pyhd8ed1ab_0 conda-forge
pyparsing 3.3.1 pyhcf101f3_0 conda-forge
pyside6 6.10.1 py310h2007e60_0 conda-forge
python 3.10.18 hd6af730_0_cpython conda-forge
python-dateutil 2.9.0.post0 pyhe01879c_2 conda-forge
python_abi 3.10 8_cp310 conda-forge
qhull 2020.2 h434a139_5 conda-forge
qt6-main 6.10.1 hb82b983_4 conda-forge
re2 2025.06.26 h9925aae_0 conda-forge
readline 8.3 h853b02a_0 conda-forge
rich 14.2.0 pyhcf101f3_0 conda-forge
scalapack 2.2.0 hf7e2fd8_5 conda-forge
scipy 1.15.2 py310h1d65ade_0 conda-forge
setuptools 80.9.0 pyhff2d567_0 conda-forge
six 1.17.0 pyhe01879c_1 conda-forge
slepc 3.23.2 real_h5d6ed6e_1 conda-forge
slepc4py 3.23.2 np2py310hecb6b35_1 conda-forge
snappy 1.2.2 h03e3b7b_1 conda-forge
suitesparse 7.10.1 ha0f6916_7100102 conda-forge
superlu 7.0.1 h8f6e6c4_0 conda-forge
superlu_dist 9.1.0 h3349319_0 conda-forge
sympy 1.14.0 pyh2585a3b_105 conda-forge
sysroot_linux-64 2.39 hc4b9eeb_5 conda-forge
tk 8.6.13 noxft_ha0e22de_103 conda-forge
tornado 6.5.4 py310ha78b2d2_0 conda-forge
typing_extensions 4.15.0 pyhcf101f3_0 conda-forge
tzdata 2025c hc9c84f9_1 conda-forge
unicodedata2 17.0.0 py310h7c4b9e2_1 conda-forge
wayland 1.24.0 hd6090a7_1 conda-forge
wheel 0.45.1 pyhd8ed1ab_1 conda-forge
xcb-util 0.4.1 h4f16b4b_2 conda-forge
xcb-util-cursor 0.1.6 hb03c661_0 conda-forge
xcb-util-image 0.4.0 hb711507_2 conda-forge
xcb-util-keysyms 0.4.1 hb711507_0 conda-forge
xcb-util-renderutil 0.3.10 hb711507_0 conda-forge
xcb-util-wm 0.4.2 hb711507_0 conda-forge
xkeyboard-config 2.46 hb03c661_0 conda-forge
xorg-libice 1.1.2 hb9d3cd8_0 conda-forge
xorg-libsm 1.2.6 he73a12e_0 conda-forge
xorg-libx11 1.8.12 h4f16b4b_0 conda-forge
xorg-libxau 1.0.12 hb03c661_1 conda-forge
xorg-libxcomposite 0.4.6 hb9d3cd8_2 conda-forge
xorg-libxcursor 1.2.3 hb9d3cd8_0 conda-forge
xorg-libxdamage 1.1.6 hb9d3cd8_0 conda-forge
xorg-libxdmcp 1.1.5 hb03c661_1 conda-forge
xorg-libxext 1.3.6 hb9d3cd8_0 conda-forge
xorg-libxfixes 6.0.2 hb03c661_0 conda-forge
xorg-libxi 1.8.2 hb9d3cd8_0 conda-forge
xorg-libxrandr 1.5.4 hb9d3cd8_0 conda-forge
xorg-libxrender 0.9.12 hb9d3cd8_0 conda-forge
xorg-libxtst 1.2.5 hb9d3cd8_3 conda-forge
xorg-libxxf86vm 1.1.6 hb9d3cd8_0 conda-forge
yaml 0.2.5 h280c20c_3 conda-forge
zipp 3.23.0 pyhcf101f3_1 conda-forge
zlib 1.3.1 hb9d3cd8_2 conda-forge
zlib-ng 2.3.2 hceb46e0_1 conda-forge
zstd 1.5.7 hb78ec9c_6 conda-forge

system: Liunx