[BLOCKED] [Discharge Upgrade Wizard] [UX] Determine how to display info on DUW results page without stacked alerts

[FranECross]

Status

[2025-02-12] [Fran] Blocked until CAIA conducts their Phase 2 review

Description

We received feedback from the DUW Collab Cycle Staging Review that we shouldn't be stacking alerts on the results page. The screenshot below shows that there is a blue info alert, and then a yellow alert.

Please determine the best way to display this information without the stacked alerts e.g. can we just display the info in the blue alert as a sub-heading/bullet point?

Additional information

• Collab Ticket link here

User story

AS A Veteran who has answered questions in the Discharge Upgrade Wizard and is now viewing the results page
I WANT to see information laid out in a way that isn't visually jarring, or in the case of using assistive tech, in a way that isn't audibly jarring with too many alerts, one after the other
SO THAT I can easily process the results and determine my next steps.

Steps to Reproduce

You can see the alerts by answering the following questions:

• Question: What was your branch of service? Answer: Army
• Question: What year were you discharged from the military? Answer: 2024
• Question: Which of the following best describes why you want to change your discharge paperwork? Choose the one that's closest to your situation. Answer: PTSD
• Question: Do you want to change your name, discharge date, or something written in the "other remarks" section of your DD214? Answer: No, I want to change only my characterization ...
• Question: Was your discharge the outcome of a general court-martial? Answer: No, ...
• Question: Have you previously applied for and been denied a discharge upgrade for this period of service? Answer: I don't know.
• Question: Did you complete a period of service in which your character of service was Honorable or General Under Honorable Conditions? Answer: Yes, I completed an earlier period of service. But I didn’t receive discharge paperwork from that period.

Acceptance criteria

• Determine and note in this ticket how to display the information in the blue alert so that it isn't stacked as an alert above the yellow alert.
• Tag @FranECross so she can prioritize/queue up the FE ticket for this work.

[thejordanwood]

@FranECross I think the content on results pages need to be reviewed by CAIA before UX works on this ticket. We received feedback during the DUW usability research that the amount of content on the results pages was overwhelming. I would like the content looked at before we determine how best to move it out of alerts because the content may change once they review it.

[FranECross]

Thanks, @thejordanwood ! I changed the parent to the Phase 2 epic.