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Design: 1010D CHAMPVA Application Supporting Documents User Research Plan #101697

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@jamiefiore

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@jamiefiore

Test the usability of the health insurance selector and other supporting documents improvements that we are suggesting on the CHAMPVA Application (1010d). These are recommendations will come from the CHAMPVA supporting document research done with the CHAMPVA partner on simplifying the current product workflow for submitting supporting documents.

This is dependent on this ticket

  • Review prototypes necessary for the research to gather research questions and plan

  • Create a first draft of the research plan docs

  • Plan reviewed by Jina

  • Success criteria: Research plan documents have been reviewed by the OCTO design lead (open a separate ticket for any revisions needed)

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