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OOB Deploy Request #79325

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Open
@acrollet

Description

@acrollet

PRs Related to OOB

Active Daily Users Impacted

  • How many active users are impacted at this time and day.

    Over a 10 hour period, about 10k users were impacted. A rough estimate would mean a little over 20k users would be impacted in a day

Has fix been confirmed in Staging?

  • Yes
  • No

Description

  • Please provide the details/reason for the OOB Deploy

    Prescription listing and refill functionality is currently disabled in the VAHB app due to errors returned for 100% of refill requests

Verify The following

  • The OOB Deploy Request is after the 2pm EST cutoff for regular deploy.1
  • The OOB Deploy Request is critical and must be resolved before the next automated deploy.
  • You are prepared to create an Incident Post Mortem2 within two business days.

Performed by Platform Support Team

  • PagerDuty OOB Deploy Incident Opened
  • OCTO-DE staff acknowledgment of Request, via /pd trigger
  • Notification is posted in the appropriate Slack support and team Channels
  • Infrastructure/Operations has acknowledge the Requests
  • Security Team has Reviewed the requests

CC: @department-of-veterans-affairs/vsp-operations , @department-of-veterans-affairs/vsp-product-support

Footnotes

  1. (See Deployment Policy and Deployment Schedules

  2. https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/tree/master/Postmortems

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