Docker verify-email fails

[kwestberg]

Downloaded Docker Desktop for Windows and followed steps to register. Waited for email to arrive and unlock features behind the registration process, but never arrived. When i return to https://app.docker.com, i see a banner above header with a link to resend verification email. I have clicked this link many times, and now i receive a red bannered notice on the verify-email page stating "There was an error. Try again later.".

App: Latest Docker Desktop for Windows

Link: https://app.docker.com/verify-email

Browser(s)
Brave: Version 1.77.100 Chromium: 135.0.7049.100 (Official Build) (64-bit)
Edge: Version 135.0.3179.85 (Official build) (64-bit)

Time range:
Apr 20 8pm to Apr 21 10 am

IP: 99.51.243.238

User: kwestberg

[muellerbenni]

Really? This ticket is open since April. Currently we try to add a new employee to our organization, without success!! No Email in the inbox. Status pending. We are using Docker Desktop for Mac. But it seems it is independent from the operating system, because the main issue is, that we can not create a valid account, because we are not able to verify it.
HURRY UP this is a major bug!

[technicallyjosh]

Hey there, sorry you are encountering issues around this. I'd be happy to check out what's going on to see if I can help here. We've recently done some reliability improvements for emails. Can you both try this again?

@muellerbenni - I agree, that sucks not being able to invite someone to your org. Can you let me know the org name? It's possible I may have you reach out to support since it's related to orgs and we don't want to share emails via a GH ticket.

[srfeinstein]

I'm currently having the same experience but with Docker Desktop for Mac. I started registering last evening and have clicked resend verification email 5 or 6 times. I've received nothing, checked all of my gmail folders, searched my email for anything with docker in it. What's the status of this issue?