Docker Hub support page: “Error generating response — undefined is not a function (near '...c of o...')”

[patrickpilotti]

URL:
https://hub.docker.com/support/contact

Description:
When attempting to use the AI assistant on the Docker Hub support contact page, the widget fails with the following error:

Error generating response
undefined is not a function (near '...c of o...')

Steps to reproduce:

1. Go to https://hub.docker.com/support/contact
2. Enter any question
3. Press Enter
4. Observe the error

Expected behavior:
The assistant should generate a response.

Actual behavior:
A UI error is displayed, and no response is generated. The console logs a client-side TypeError due to a call to an undefined function inside the minified AI widget script.

Environment:

• Browser: Safari 16.1
• OS: macOS Thaoe 16.1
• Logged in: No
• Browser extensions: None

Notes:

• The error occurs consistently.
• Reloading or using other pages does not resolve it.
• The issue appears even without being logged in.

[github-actions]

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