Skip to content

Versions below 10.15 are not supported: exit status 157 error is displayed on installing 8.14.3 agent with Elastic Defend on mac v15.1 #5951

@amolnater-qasource

Description

@amolnater-qasource

Kibana Build details:

VERSION: 8.16.0 BC3
BUILD: 79556
COMMIT: f02d1303b5230c357ac7e4c49c8adadd5f66af38

Artifact Link 8.14.3:
https://artifacts.elastic.co/downloads/beats/elastic-agent/elastic-agent-8.14.3-darwin-x86_64.tar.gz
https://artifacts.elastic.co/downloads/beats/elastic-agent/elastic-agent-8.14.3-darwin-aarch64.tar.gz

Preconditions:

  1. 8.16.0-BC3 Kibana cloud environment should be available.
  2. Mac v15.1 should be available.

Steps to reproduce:

  1. Install mac agent using agent policy having Elastic Defend integration.
  2. Observe error below error is displayed for Elastic Defend integration:
failed install endpoint service: 2024-11-06 08:09:09: info: InstallLib.cpp:164 Versions below 10.15 are not supported: exit status 157
No policy response available
Policy response failure

The Endpoint did not apply the Policy correctly. Expand the Policy response above for more details.

Expected Result:
No errors should be displayed on installing 8.14.3 agent with Elastic Defend on mac v15.1

Screen Recording:

Screen.Recording.2024-11-06.at.1.46.49.PM.mov

Working fine for 7.17.25:

Screen.Recording.2024-11-06.at.1.59.55.PM.mov

Agent Logs:
elastic-agent-diagnostics-2024-11-06T08-03-56Z-00.zip

What's working Fine:

  • No errors are observed on installing and upgrading 7.17.25 mac agent to 8.15.4 or 8.16.0 on macOS Sequoia v15.1
  • No errors are observed on installing and upgrading 8.14.3 mac agent to 8.15.4 on macOS v14
  • No errors are observed on installing 8.15.4 and 8.16.0 agents on macOS Sequoia

Metadata

Metadata

Assignees

No one assigned

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions