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docs/en/observability/create-cases.asciidoc

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@@ -7,7 +7,7 @@ add assignees and tags to your cases, set their severity and status, and add ale
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comments, and visualizations. You can also send cases to third party systems by
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<<cases-external-connectors,configuring external connectors>>.
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You can also optionally add custom fields and case templates. preview:[]
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You can also optionally add custom fields and case templates.
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[role="screenshot"]
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image::images/cases.png[Cases page]

docs/en/observability/manage-cases-settings.asciidoc

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[[observability-case-templates]]
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== Templates
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preview::[]
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You can make the case creation process faster and more consistent by adding templates.
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A template defines values for one or all of the case fields (such as severity, tags, description, and title) as well as any <<case-custom-fields,custom fields>>.
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