App crashes when right clicking empty space

[GammaGames]

What Happened?

The program crashed when I right clicked to try to make a folder. It happens in any folder for grid, list, and column view. I didn't see anything in syslog and running the files app in debug mode with io.elementary.files --debug doesn't print anything.

Steps to Reproduce

1. Open file browser to any folder
2. Right click an empty space
3. Program hangs, and then crashes

Expected Behavior

shouldn't crash

OS Version

8.x (Circe)

OS Architecture

amd64 (on most hardwares)

Session Type

Classic Session (X11, This is the default)

Software Version

Latest release (I have run all updates)

Log Output

$ io.elementary.files --debug
Killed

Hardware Info

No response

[jeremypw]

This might be a duplicate of #2613 ? That bug is due to be fixed in the next release in a few days time.

[GammaGames]

Thanks, I'll keep an eye on https://releases.elementary.io/

[GammaGames]

Still happening on 7.1.6. Only difference is sometimes it doesn't crash, it just takes ~15s for the right click menu to open.

[jeremypw]

@GammaGames That's disappointing - v7.1.6 seems to fix the similar issue #2613 so maybe the cause is different in your case? Can you advise whether the "New/Template" part of the context menu contains lots of files/folders in your case? In general does any part of the context menu appear unusual when it does appear?

If you are able could you install gdb then run Files with gdb io.elementary.files from a terminal. When Files hangs, return to the terminal and press <Control>C (do not Force Quit Files). If you then type bt you should get a backtrace which you can post here.