Failed to take screenshot via portal: Screenshot failed

[deafboy]

What Happened?

The initial window opens, although it has sharp corners instead of standard rounded corners. The screenshot type selection works, and correctly attempts to capture desktop / window / area as requested. After clicking the "Take Screenshot" button the screen flashes briefly, and the app exits. Nothing is saved in the screenshot folder, nor the clipboard.

Flatseal shows X11 windowing system permission enabled and "Session Bus" talks to "org.gnome.Shell.Screenshot"

[deafboy@latitude7420 ~]$ flatpak run io.elementary.screenshot 

** (process:12366): WARNING **: 19:20:56.513: Error writing credentials to socket: Error sending message: Broken pipe
MESA: error: Failed to query drm device.
libEGL warning: egl: failed to create dri2 screen
libEGL warning: DRI2: could not open /dev/dri/card1 (No such file or directory)
MESA: error: ZINK: failed to choose pdev
libEGL warning: egl: failed to create dri2 screen

** (io.elementary.screenshot:2): WARNING **: 19:21:05.318: Application.vala:117: Failed to take screenshot via portal: Screenshot failed
[deafboy@latitude7420 ~]$ 

[deafboy@latitude7420 ~]$ flatpak permission-show io.elementary.screenshot
Table      Object     App                      Permissions Data
background background io.elementary.screenshot yes         0x00
[deafboy@latitude7420 ~]$

Steps to Reproduce

1. Open the flatpak version 8.0.1 of Screenshot app
2. Click "Take Sreenshot"
3. App exits

Expected Behavior

1. Open the flatpak version 8.0.1 of Screenshot app
2. Click "Take Sreenshot"
3. App captures the screenshot and offers what to do with it

OS Version

7.x (Horus)

Session Type

Classic Session (X11, This is the default)

Software Version

Latest release (I have run all updates)

Log Output

** (process:12366): WARNING **: 19:20:56.513: Error writing credentials to socket: Error sending message: Broken pipe
MESA: error: Failed to query drm device.
libEGL warning: egl: failed to create dri2 screen
libEGL warning: DRI2: could not open /dev/dri/card1 (No such file or directory)
MESA: error: ZINK: failed to choose pdev
libEGL warning: egl: failed to create dri2 screen

** (io.elementary.screenshot:2): WARNING **: 19:21:05.318: Application.vala:117: Failed to take screenshot via portal: Screenshot failed

Hardware Info

No response

[edav-mx]

Hi, same problem here (fully upgraded Elementary 7 as of today):

Log Output

edav@Victus-E:~$ flatpak permission-show io.elementary.screenshot
Table      Object     App                      Permissions Data
background background io.elementary.screenshot yes         0x00

edav@Victus-E:~$ flatpak run io.elementary.screenshot
_amdgpu_device_initialize: amdgpu_get_auth (1) failed (-1)
amdgpu: amdgpu_device_initialize failed.
libEGL warning: egl: failed to create dri2 screen
libEGL warning: DRI2: could not open /dev/dri/card1 (No such file or directory)
MESA: error: ZINK: failed to choose pdev
libEGL warning: egl: failed to create dri2 screen

** (io.elementary.screenshot:2): WARNING **: 16:05:39.280: Application.vala:117: Failed to take screenshot via portal: Screenshot failed

[DieterPi]

Also affected here, since installing the latest updates.

[xtelcz]

petr@StarBook5:~$ flatpak permission-show io.elementary.screenshot
Table      Object     App                      Permissions Data
background background io.elementary.screenshot yes         0x00

petr@StarBook5:~$ flatpak run io.elementary.screenshot

(io.elementary.screenshot:2): Gtk-WARNING **: 17:59:05.365: Locale not supported by C library.
	Using the fallback 'C' locale.
MESA: error: Failed to query drm device.
libEGL warning: egl: failed to create dri2 screen
libEGL warning: DRI2: could not open /dev/dri/card1 (No such file or directory)
MESA: error: ZINK: failed to choose pdev
libEGL warning: egl: failed to create dri2 screen

** (io.elementary.screenshot:2): WARNING **: 17:59:11.741: Application.vala:117: Failed to take screenshot via portal: Screenshot failed

[lenemter]

We need to backport portals 8.0.0 to fix this. I'll se if we can do this

[lenemter]

Actually, OS 7 already has screenshots portal. Maybe the issue is in screenshots app itself

[stsdc]

Just updated the app to 8.0.1 on elementary 7.1 and it throws this:

** (io.elementary.screenshot:2): WARNING **: 14:03:25.910: Application.vala:117: Failed to take screenshot via portal: Screenshot failed

Also the window of the screenshot app itself doesn't have any decoration -- no rounded corners.

[stsdc]

I can confirm that 8.0.1 has the breaking change. Just compiled 8.0.0 on elementary 7.1 and it works.

[jalakid]

same problem with elementary os 8

$ flatpak run io.elementary.screenshot
MESA: error: Failed to query drm device.
libEGL warning: egl: failed to create dri2 screen

[ernstki]

I've never been clear on how to install old versions of a Flatpak (from either Flathub or AppCenter), so hopefully someone will chime in here with that; probably there's a command-line switch for it.

However, with elementary-sdk installed, you can easily build the Screenshot app from source, reverting to a working version. Tested with 7.1 Horus:

git clone https://github.com/elementary/screenshot.git
cd screenshot
# I picked 6.0.4 because it was the previous whole-numbered release
# (try `git tag` for a list)
git checkout -b issue-293 6.0.4
meson build
cd build && ninja install  # may prompt for your password

The downside to this is when the upstream version is fixed, you're going to have to remember that you did these steps if you want to use the updated version from AppCenter. Fortunately, there is an uninstall target:

cd wherever/you/git/cloned/screenshot
cd build
ninja uninstall

Update: Checking out 8.0.0 works fine on Horus, too. I just noticed that 8.0.1 was actually the port to Gtk 4, so the patch level bump belies the fact that it was actually a substantial update. P.S.: Thanks @danirabbit for all your thankless hard work there. I know that Gtk 4 is an inevitiability!