Skip to content

App simply doesn't start (timeout) #326

@nboumalham

Description

@nboumalham

What Happened?

I click on the app to run it. It loads the icon in the dock then crashes.

I tried to gather as much data as possible :

❯ flatpak run io.elementary.screenshot
Failed to register: Timeout was reached


❯ flatpak info --show-permissions io.elementary.screenshot

[Context]
shared=ipc;
sockets=x11;wayland;fallback-x11;
filesystems=home;

[Session Bus Policy]
org.freedesktop.portal.Desktop=talk


❯ systemctl --user status xdg-desktop-portal --no-pager

● xdg-desktop-portal.service - Portal service
Loaded: loaded (/usr/lib/systemd/user/xdg-desktop-portal.service; static)
Active: active (running) since Fri 2025-11-07 12:31:55 CET; 45min ago
Main PID: 1945 (xdg-desktop-por)
Tasks: 7 (limit: 18831)
Memory: 5.7M
CPU: 321ms
CGroup: /user.slice/user-1000.slice/[email protected]/session.slice/xdg-desktop-portal.service
└─1945 /usr/libexec/xdg-desktop-portal

nov. 07 12:31:55 X1Carbon systemd[1749]: Starting Portal service...
nov. 07 12:31:55 X1Carbon systemd[1749]: Started Portal service.

Steps to Reproduce

  1. Open the app from the app menu or terminal
  2. App times out and doesn't start

Expected Behavior

It should at least launch :)

OS Version

7.x (Horus)

OS Architecture

amd64 (on most hardwares)

Session Type

Classic Session (X11, This is the default)

Software Version

Latest release (I have run all updates)

Log Output

Hardware Info

No response

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions