Receive and Send Messages Across WhatsApp, Instagram and Facebook Messenger with Fiwano.json

{
  "id": "fiwano-unified-receive-send-starter",
  "name": "Receive and Send Messages Across WhatsApp, Instagram and Facebook Messenger with Fiwano",
  "nodes": [
    {
      "parameters": {
        "content": "## Receive → Any Logic → Send\n### WhatsApp · Instagram DM · Facebook Messenger\n\n**One Trigger/Action node set for three channels.** Fiwano normalizes messages received over the official Meta APIs, so the same n8n fields and nodes work across all three channels.\n\nThis workflow is a minimal integration example:\n\n`Fiwano Trigger → your logic → Fiwano Send`\n\nThe included text and attachment branches only demonstrate receiving, reading the normalized payload, and sending a reply. Replace the middle with any routing, CRM, helpdesk, business-rule, database, or AI logic.\n\n### Before you start\nConnect at least one channel through the [Fiwano portal](https://fiwano.com) or Fiwano's channel-connection API. The authorization flow simplifies connecting your own or client channels without creating and reviewing a separate Meta app for the workflow.\n\n### Setup\n1. Install the verified **n8n-nodes-fiwano** community package from the n8n editor.\n2. Add your **Fiwano API** credential to the Trigger and both example send nodes.\n3. *(Recommended)* Set a **Webhook Secret** on that credential so the Trigger can verify incoming signatures.\n4. **Save and activate** the workflow.\n\nThe Trigger uses **Auto-Setup → All Active Channels** to register this workflow for every active channel. Re-activate after connecting another channel. Keep **Event Types** on *Message Received*. n8n must be publicly reachable.\n\n[Fiwano n8n documentation](https://fiwano.com/documentation/n8n)",
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      "id": "bb2c0002-0002-4000-8000-000000000001",
      "name": "About this workflow"
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    {
      "parameters": {
        "autoSetup": "all"
      },
      "type": "n8n-nodes-fiwano.fiwanoTrigger",
      "typeVersion": 1,
      "position": [
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      "id": "bb2c0002-0002-4000-8000-000000000002",
      "name": "Fiwano Trigger"
    },
    {
      "parameters": {
        "conditions": {
          "options": {
            "caseSensitive": true,
            "leftValue": "",
            "typeValidation": "strict",
            "version": 1
          },
          "conditions": [
            {
              "id": "is-text",
              "leftValue": "={{ $json.data.type }}",
              "rightValue": "text",
              "operator": {
                "type": "string",
                "operation": "equals"
              }
            }
          ],
          "combinator": "and"
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      "id": "bb2c0002-0002-4000-8000-000000000003",
      "name": "Example — route by message type"
    },
    {
      "parameters": {
        "channelId": "={{ $json.channel_id }}",
        "recipient": "={{ $json.data.from }}",
        "text": "=You said: \"{{ $json.data.text }}\" 👋"
      },
      "type": "n8n-nodes-fiwano.fiwano",
      "typeVersion": 1,
      "position": [
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      ],
      "id": "bb2c0002-0002-4000-8000-000000000004",
      "name": "Example — send text reply"
    },
    {
      "parameters": {
        "channelId": "={{ $json.channel_id }}",
        "recipient": "={{ $json.data.from }}",
        "text": "=Got your {{ $json.data.type }} 📎 — {{ ($json.data.media || {}).mime_type || 'attachment' }}. Thanks!"
      },
      "type": "n8n-nodes-fiwano.fiwano",
      "typeVersion": 1,
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      "id": "bb2c0002-0002-4000-8000-000000000005",
      "name": "Example — send attachment reply"
    },
    {
      "parameters": {
        "content": "### Same inbound shape for all three channels\n\nRead these fields from `$json` on the trigger:\n\n- `channel_id` — connected channel; pass it to the send node\n- `channel_type` — `whatsapp`, `instagram`, or `messenger`\n- `data.from` — sender; pass it as the reply recipient\n- `data.from_name` — sender name when available\n- `data.type` — `text`, `image`, `audio`, `video`, `document`…\n- `data.text` — message text when `type = text`\n- `data.media` — media metadata for attachments\n\nYou normally do not need to branch by `channel_type`. Use it only when your business logic or channel-specific UI requires it.",
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      "id": "bb2c0002-0002-4000-8000-000000000006",
      "name": "Normalized payload"
    }
  ],
  "connections": {
    "Fiwano Trigger": {
      "main": [
        [
          {
            "node": "Example — route by message type",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Example — route by message type": {
      "main": [
        [
          {
            "node": "Example — send text reply",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Example — send attachment reply",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "active": false,
  "settings": {
    "executionOrder": "v1",
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