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Merge pull request #57 from D19ital/main
docs: update Phenom documentation
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content/wired/phenom.en.md

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---
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title: "Phenom"
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sidebar:
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exclude: true
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---
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![image](/images/layouts/HPD_Phenom_En.png)
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**Phenom** — an ergonomic programmable split keyboard with a 3D case, modular hot-swap system, 58 customizable keys, and support for a trackball, touchpad, or encoder on either half
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## Connection
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- Phenom works with devices running Windows, macOS/iOS, Linux/Android
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- The keyboard uses Plug and Play (PnP), so no additional driver installation is required
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- The keyboard ships ready to use with the firmware current at the time of purchase
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- Before connecting to a computer, make sure the USB-C cable between the halves is firmly plugged in
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- When connecting to a computer, make sure the USB-C cable is firmly inserted into the keyboard's interface connector
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{{< callout type="info" >}}
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The keyboard can be connected to a computer through either half
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{{< /callout >}}
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## Modules
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Phenom supports a modular system for both halves of the keyboard
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{{< tabs items="Trackball,Touchpad,Encoder" >}}
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{{< tab >}}
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- Ball size: 38 mm
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- Scroll Mode for smooth scrolling
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- Sniper Mode for precise cursor control
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- Text Mode for convenient text navigation
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{{< /tab >}}
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{{< tab >}}
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- Active area: 43×40 mm
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- Scroll Mode for smooth scrolling
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- Sniper Mode for precise cursor control
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- Text Mode for convenient text navigation
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- Gestures (tap/swipe): one finger (left click/move), two fingers (right click/scroll)
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{{< /tab >}}
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{{< tab >}}
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- Sensor type: mechanical
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- Rotation range: 360 degrees
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- Use cases: volume control, brightness, navigation
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{{< /tab >}}
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{{< /tabs >}}
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### Modular system connection features
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- modules support hot swapping
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- modules can be installed in the connectors on either half without reflashing
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- when one module is replaced with another, the configuration in Vial is preserved
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- identical modules can be used on both halves
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- if no module is installed, the connector is covered with a neat blank
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- each module is configured separately, and the active layer is shown by indicator lighting
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## Keyboard setup
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Please refer to the [Vial software article](/qmk/vial)
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## RuEn mode
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Please refer to the [RuEn layout](/zmk/zmk-ruen)
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## Firmware update
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### Preparation:
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- Download the latest firmware version [here](http://github.com/ergohaven/keymap_hub)
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- Save your layout in Vial by opening **File** and selecting **Save current layout**
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### Installation
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To reflash/update the firmware, the keyboard needs to be put into bootloader mode. You can do this in several ways, choose one:
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1. **Bootmagic:**
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- ***Left half:*** hold the top-left key and connect the USB power cable to the left half
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- ***Right half:*** hold the top-right key and connect the USB power cable to the right half
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- Wait until the controller enters bootloader mode and the mass storage folder opens
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2. **Using the RESET button:**
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- Connect the USB power cable and quickly press the RESET button twice on the bottom of the keyboard
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- Wait until the controller enters bootloader mode and the mass storage folder opens
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3. **Using the BOOT button:**
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- Hold the BOOT button on the bottom of the keyboard and connect the USB power cable
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- Wait until the controller enters bootloader mode and the mass storage folder opens
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- Copy or drag and drop the UF2 file, after which the controller should reboot immediately and start working in normal mode
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- Import the layout into Vial by opening **File** and selecting **Load saved layout**
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## Care and maintenance
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- Periodically clean the case from dust and dirt with a dry or slightly damp cloth
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- **For the trackball module:** keep the ball, ceramic bearings, and ball cavity clean
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{{< callout type="info" >}}
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To remove the ball, pull it in the opposite direction relative to the trackball base
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{{< /callout >}}
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{{< callout type="error" >}}
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Do not use aggressive cleaning agents (acetone, gasoline, solvents (646, white spirit), concentrated acids, or alkalis)!
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{{< /callout >}}
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{{< callout type="warning" >}}
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Do not allow liquid to enter the device!
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{{< /callout >}}
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## Support
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The keyboard comes with a 3-year warranty and service support
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If you have questions about setup, firmware, or use of the device, contact the relevant Ergohaven Telegram groups and the [knowledge base](https://docs.ergohaven.xyz/)
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- [Help for beginners](https://t.me/c/1464748383/65975) - any questions related to using Ergohaven products
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- [Troubleshooting](https://t.me/c/1464748383/7588) - issues related to product operation
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- [ZMK and QMK firmware](https://t.me/c/1464748383/37027) - firmware-related questions
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- [Layouts](https://t.me/c/1464748383/7597) - to discuss your layouts and how to improve them

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