Fursuit Badge Process Staff Feedback (EF28) – Sorted by Topic

[Thiritin]

Network & Connectivity

• Multiple reports of slow/unstable web page and mobile network (up to 5 min wait) — Kubwa, Citrx, Tin
• Suggestion for dedicated, hardwired Staffnet access point next year — Tin
• Request for separate, reliable Wifi for the badge system — Balisto

Payment System

• Suggestion to abolish cash payments; use only EC, bank transfer, or PayPal for speed/reliability — Balisto, Citrx
• Request to keep cash option for privacy and local preferences — Morley, Red Ink, Len
• Require pre-payment for double-sided/multiple badges before pickup to reduce lost/unpaid badges — Balisto

Badge Sorting & Handout Process

• Sorting by simplex/duplex is confusing; instead sort only by registration number in smaller ranges/boxes — Grünfuchs, Kira Resari, Citrx, Red Ink
• Multiple lines by registration number ranges (e.g., 0–1500, 1500–3000) to avoid collisions — Len, Grünfuchs, Red Ink
• More counters needed on busy days, ideally all with card readers — Grünfuchs
• Assign two people per line: one for admin/payment, one for searching badges — Kira Resari
• Use both printers simultaneously: one for single-sided, one for double-sided badges if possible — Len
• Constant sorting of newly printed badges into boxes recommended — Grünfuchs
• Cart to pack/unpack printers and accessories quickly at Info Desk — Snep

Software/UI Feedback

• System should work well with keyboard controls (focus search field, enter-to-search) — Kira Resari
• "Back" button should return to attendee search, not main menu — Grünfuchs
• UI checkboxes for badge selection unclear; suggest clearer feedback, batch action buttons — Snep
• Add "Cancel order" button for unprinted badges — Snep
• Improve font readability and contrast, especially O/0 indoors — Morley, L.B. WΩLfsfell
• Add screen for badge sorters at desk to reduce confusion — L.B. WΩLfsfell

Process & Communication

• Attendees rushed badge pickup thinking badges were immediate; notification should clarify delay — Fuchs
• Clarify to attendees if fursuit badge is not required for lounge to manage rush — Fuchs
• Ensure only approved badges are printed, not rejected ones — Fuchs
• More people should be assigned to handout on busy days; dedicated badge handlers with displays suggested — Tin, Obsydian

General Positive Feedback

• Volunteers enjoyed the process and interactions — Balisto, Kira Resari, Len, Obsydian, Red Ink