Customer.io connection with customer in EU does not work

[haroldsnyers]

Support -> api-eu.customer.io

I am getting the following error while if I use Postman or Fivetran, I am able to connect correctly, this is likely due to subdomain not set to EU

025-01-09 14:49:59 �[32mINFO�[m i.a.w.l.p.s.m.Stage(apply):39 - APPLY Stage: CLAIM — (workloadId = 34f697bc-b989-4eda-b06f-d0f39b88825b_411da0c5-f649-44c6-9c98-d83e283e616c_0_check) — (dataplaneId = local)
2025-01-09 14:50:14 �[32mINFO�[m i.a.c.ConnectorWatcher(run):96 - Connector exited with 0
2025-01-09 14:50:14 �[32mINFO�[m i.a.w.i.VersionedAirbyteStreamFactory(create):189 - Reading messages from protocol version 0.2.0
2025-01-09 14:50:14 �[33mWARN�[m i.a.m.l.MetricClientFactory(getMetricClient):43 - MetricClient has not been initialized. Must call MetricClientFactory.CreateMetricClient before using MetricClient. Using a dummy client for now. Ignore this if Airbyte is configured to not publish any metrics.
2025-01-09 14:50:14 �[33mWARN�[m i.a.w.i.VersionedAirbyteStreamFactory(internalLog):305 - Parent state handling is not supported for CartesianProductStreamSlicer.
2025-01-09 14:50:14 �[1;31mERROR�[m i.a.w.i.VersionedAirbyteStreamFactory(internalLog):304 - 'GET' request to 'https://api.customer.io/v1/campaigns' failed with status code '401' and error message: 'unauthorized'. Request (body): 'None'. Response (body): '{'errors': [{'detail': 'unauthorized', 'status': '401'}]}'. Response (headers): '{'access-control-allow-credentials': 'true', 'access-control-allow-headers': 'Authorization,Content-Type,x-ui-version,x-is-background-request', 'access-control-allow-origin': 'https://fly.customer.io', 'access-control-max-age': '7200', 'cache-control': 'must-revalidate,no-cache,no-store', 'content-encoding': 'gzip', 'content-length': '77', 'content-type': 'application/json; charset=utf-8', 'date': 'Thu, 09 Jan 2025 14:50:11 GMT', 'expires': '0', 'pragma': 'no-cache', 'strict-transport-security': 'max-age=15768000', 'x-frame-options': 'SAMEORIGIN', 'x-content-type-options': 'nosniff', 'x-xss-protection': '1; mode=block', 'referrer-policy': 'no-referrer-when-downgrade'}'.
2025-01-09 14:50:14 �[1;31mERROR�[m i.a.w.i.VersionedAirbyteStreamFactory(internalLog):304 - Check failed
2025-01-09 14:50:14 �[32mINFO�[m i.a.c.ConnectorMessageProcessor(updateConfigFromControlMessage):231 - Checking for optional control message...
2025-01-09 14:50:14 �[32mINFO�[m i.a.c.ConnectorMessageProcessor(updateConfigFromControlMessage):253 - Optional control message not found. Skipping...
2025-01-09 14:50:14 �[32mINFO�[m i.a.c.ConnectorWatcher(run):134 - Writing output of 34f697bc-b989-4eda-b06f-d0f39b88825b_411da0c5-f649-44c6-9c98-d83e283e616c_0_check to the doc store
2025-01-09 14:50:14 �[32mINFO�[m i.a.c.ConnectorWatcher(run):136 - Marking workload as successful
2025-01-09 14:50:14 �[32mINFO�[m i.a.c.ConnectorWatcher(exitProperly):189 - Deliberately exiting process with code 0.
2025-01-09 14:50:14 �[32mINFO�[m i.a.c.i.LineGobbler(voidCall):166 - 
2025-01-09 14:50:14 �[32mINFO�[m i.a.c.i.LineGobbler(voidCall):166 - ----- END CHECK -----
2025-01-09 14:50:14 �[32mINFO�[m i.a.c.i.LineGobbler(voidCall):166 - 

[tovbinm]

Have you set the api_url param to https://api-eu.customer.io/v1 ? https://github.com/faros-ai/airbyte-connectors/blob/main/sources/customer-io-source/resources/spec.json#L16-L22