Description
Got 9 crashes from a single user who uses the app, and all because of the same exception of the "firebase.installations.remote.FirebaseInstallationServiceClient" class.
There is no trace of my classes in the logs, so it can't be from the app itself.
[READ] Step 1: Are you in the right place?
Was told by Firebase support to reach here, so I think I am:
...It looks like you’ve observed an exception from your Crashlytics report that’s pointing to "firebase.installations.remote.FirebaseInstallationServiceClient" class.
For SDK related issues and concerns, you could file it directly through the GitHub issues repository (firebase-android-sdk) by providing the detailed steps on how you reproduce this issue along with the necessary details of your application, so that our engineers would be able to assist you regarding this matter and you could have a public visibility on the progression of this issue.
...
[REQUIRED] Step 2: Describe your environment
It's a Crashlitics report of actual users.
- Android Studio version: 4.1.1
- Firebase Component: Written below
- Component version: Written below
implementation 'com.google.firebase:firebase-crashlytics-ktx:17.3.0'
implementation 'com.google.firebase:firebase-analytics-ktx:18.0.0'
[REQUIRED] Step 3: Describe the problem
Steps to reproduce:
No idea. The only clues are what I got on Crashlytics:
https://console.firebase.google.com/u/0/project/app-manager-cdf2c/crashlytics/app/android:com.lb.app_manager/issues/d8fd2edef6b0b0ab333bd39b7ee1286d?time=last-seven-days&versions=5.27%20(427)&sessionEventKey=5FC66393004400010F73F908875BFCD1_1479758566450258935
The crash starts with:
Fatal Exception: java.lang.SecurityException: Permission denied (missing INTERNET permission?)
And of course the app does have Internet permission.
More information:
What happened? How can we make the problem occur?
Crash on user's side. No idea how he got it.
Relevant Code:
Since there is no log that contains even a single class of the app, I have no code to share.
Compared to other users, this is the first time I got it, and only from a single user, so it's very rare.
The app is this one:
https://play.google.com/store/apps/details?id=com.lb.app_manager&hl=en