Issues with Menu & Questions [PLUGIN]

[AlertShamrock]

Menu

1. Personally, I feel like menuconfig should work aliases.

For example, you have an alias to move the ticket to x category and reply with an x message. This will be useful for when we update the alias and don't go through the whole setup process again for multiple options.

2. When you use the "react to contact" feature it doesn't pop up

Questions

1. When you use the "react to contact" feature it doesn't pop up.
2. Add customizable message for instead of standard move.