Merge branch 'hotfix/templates'

Author: dinkypumpkin

.github/CONTRIBUTING.md

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+See: https://github.com/get-iplayer/get_iplayer/wiki/contribute

.github/ISSUE_TEMPLATE.md

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+Do not use this issue tracker for:
+
+- user support
+- feature requests
+- discussion about get_iplayer or BBC iPlayer
+
+All of the above should be posted in the support forums at https://squarepenguin.co.uk/forums/
+
+Before posting in the support forums, read [Forum Rules](https://squarepenguin.co.uk/forums/thread-655.html) and [How to effectively report a problem with get_iplayer](https://squarepenguin.co.uk/forums/thread-706.html)
+
+Only use this issue tracker if:
+
+- You have found a reproducible bug in get_iplayer
+- You can identify the bug in get_iplayer source code
+- You can provide a test case to demonstrate the bug
+
+It is NOT a reproducible bug if:
+
+- You cannot download a programme
+- You cannot find a programme with a get_iplayer search
+- You cannot find or download a programme that exists on the iPlayer site
+- get_iplayer fails to refresh its programme index cache
+- get_iplayer fails to download programme metadata
+- A downloaded file is truncated
+- A downloaded file is not converted to the desired output format
+- Metadata tags are not added to a downloaded file
+- The get_iplayer Windows installer fails
+- You receive a system error when running get_iplayer on Windows
+- You have a question of the form "How do I ... with get_iplayer?"
+- You have a question of the form "Can get_iplayer do ... ?"
+
+All of the above should be posted in the support forums at https://squarepenguin.co.uk/forums/
+
+If you have in fact stumbled over a bug in get_iplayer, we will tell you in the support forums.
+
+Do not use this issue tracker OR the support forums if:
+
+- get_iplayer does not work outside the UK
+- Your VPN, VPS, DNS proxy or HTTP proxy is blocked by the BBC
+
+Any discussion of methods to circumvent BBC geo-blocking is forbidden in both this issue tracker and the support forums. Don't lie about your location. We don't care where you use get_iplayer, but if you are outside the UK, that is almost invariably the reason you are unable to download a programme, so you would be wasting your time and ours by posting a support request. We coudn't help you even if we wanted to.
+
+Remove these instructions before submitting your issue.

.github/PULL_REQUEST_TEMPLATE.md

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+Ensure that you have read the project contributor guidelines before submitting a pull request:
+
+https://github.com/get-iplayer/get_iplayer/wiki/contribute
+
+Remove these instructions before submitting your pull request.