OrgSlug not being set when using reprocess issues feature

[jladue-intrepid]

Self-Hosted Version

25.4.0.dev0+bbb8842507f114fd503d55a3b481962aca97195f

CPU Architecture

x86_64

Docker Version

28.0.1

Docker Compose Version

2.33.1

Machine Specification

• My system meets the minimum system requirements of Sentry

Steps to Reproduce

1. Go to issues and click into an issue
2. from the extended menu items, select reprocess issues
3. Error will display in browser "The organization you were looking for was not found."

404s suggest and internal API calls issue but everything I've tested from the host itself can call the api successfully. It seems the orgSlug isnt not getting set when submitting the reprocess issues event.

Expected Result

Reprocess events feature working as intended

Actual Result

Error will display in browser "The organization you were looking for was not found."

Seen in browser console
NotFoundError: GET /organizations/{orgSlug}/ 404
at x.error (api.tsx:579:34)
at api.tsx:311:20
at Q.handleRequestError (api.tsx:350:95)
at Ae (api.tsx:409:12)
at api.tsx:539:11Caused by: Error: API Request Error
at Q.requestPromise (api.tsx:567:28)
at C.queryFn (bootstrapRequests.tsx:92:43)

Event ID

No response

[aldy505]

404 usually comes because of certain feature flags are not enabled on your instance.

Can you give a screenshot on your "Reprocess" button, since I cannot find it on my instance? Also, can you give the API route that got 404 from your end?

[jladue-intrepid]

Hi aldy,

That makes sense with some of the troubleshooting I've been doing but I havent had much luck with making changes to config.yml or sentry.conf.py for feature flag enabling. For one thing, its been hard to track down the names of the feature flags themselves, they dont seem to be in documentation so I dont have 100% confidence Im listing the right features.

In config.yml I've been trying entries like:

feature: organizations:reprocessing: true organizations:event-recommended: true organizations:commit-context: true organizations:issue-list: true organizations:global-views: true organizations:performance-view: true organizations:team-roles: true organizations:project-ownership: true organizations:project-detail: true organizations:discover-basic: true organizations:dashboards-basic: true

or in sentry.conf.py

SENTRY_FEATURES["organizations:reprocessing"] = True SENTRY_FEATURES["organizations:issue-list"] = True SENTRY_FEATURES["organizations:global-views"] = True SENTRY_FEATURES["organizations:performance-view"] = True SENTRY_FEATURES["organizations:team-roles"] = True SENTRY_FEATURES["organizations:project-ownership"] = True SENTRY_FEATURES["organizations:project-detail"] = True SENTRY_FEATURES["organizations:discover-basic"] = True SENTRY_FEATURES["organizations:dashboards-basic"] = True

Here is a screen shot of the reprocess event feature