Pre submission enquiry form (#38)

* Includes a snippet extension so content can be re-used on multiple sites.

* information in pre-submission enquiry and add links to helpdesk

Author: eufjan

mkdocs.yaml

@@ -105,6 +105,8 @@ markdown_extensions:
       custom_checkbox: true
   - pymdownx.tilde
   - pymdownx.tabbed
+  - pymdownx.snippets:
+        base_path: user_docs/snippets
 
 
 # Page tree

user_docs/glossary.md

@@ -65,7 +65,7 @@ general:GHGA Data Infrastructure
 :   *GHGA Central*, together with the *GHGA Operations Consortium*, will operate an IT infrastructure to enable FAIR (findable, accessible, interoperable and reusable) data sharing of human omics data for scientific research purposes as defined by the Joint Controller Contract ((Appendix 3 to the GHGA Data Hub Cooperation Agreement)) and the Bilateral Contracts.
 
 general:GHGA Helpdesk 
-:   The GHGA Helpdesk will be operated by staff from each institution that operates a *GHGA Data Hub*. The GHGA Helpdesk will be the main point of contact for service users. The helpdesk software is operated by the DKFZ as *GHGA Central*.
+:   The GHGA Helpdesk is the main point of contact for service users. To open a ticket send a mail to [email protected] The helpdesk software is operated by the DKFZ as *GHGA Central* and is also available via [helpdesk.ghga.de](https://helpdesk.ghga.de)
 
 general:GHGA Operations Consortium Board 
 :   The GHGA Operations Consortium Board shall meet bimonthly to take decisions regarding the operation of the GHGA Operations Consortium and GHGA Data Infrastructure. It will also provide advice and guidance to GHGA Central on data processing matters.

user_docs/index.md

@@ -9,10 +9,7 @@ To get started with this documentation, please visit the following pages describ
 1. [Accessing data available on GHGA](user_stories/accessing_data.md)
 1. [Submitting data to GHGA](user_stories/submission/submitting_data.md)
 
-
-!!! info "Limitations on External Submissions"
-
-    GHGA has only recently launched the functionality of the GHGA Data Portal. Our ongoing efforts concentrate on improving the data upload processes and the overall user experience for external submissions. In general, data upload by external users is not yet possible as it includes manual steps. See also this section in our [FAQ](faq.md#how-to-upload-your-data-to-the-ghga-data-portal) and the [respective user story](user_stories/submission/submitting_data.md).
+--8<-- "submission_limitations.md"
 
 ## GHGA Terms of Use
 

user_docs/snippets/submission_limitations.md

@@ -0,0 +1,5 @@
+!!! info "Limitations on External Submissions - November 2024"
+
+    GHGA has only recently launched the functionality of the GHGA Data Portal. Our ongoing efforts concentrate on improving the data upload processes and the overall user experience for external submissions. In general, data upload by external users is not yet possible as it includes manual steps. See also this section in our [FAQ](./faq.md#how-to-upload-your-data-to-the-ghga-data-portal) and the [respective user story](./user_stories/submission/submitting_data.md).
+
+    

user_docs/user_stories/submission/submitting_data.md

@@ -1,13 +1,12 @@
 # Submitting Data
 
 
-A submission of data contains the two main steps, please follow the links for further information:
+A submission of data contains the three main steps, please follow the links for further information:
 
-1. [ Agreement of a Data Processing Contract with GHGA Central](dpc_preparation.md)
+1. Filing a [Pre-Submission Inquiry](https://www.ghga.de/about-us/presubmission-enquiries) or contacting us via the <general:GHGA Helpdesk>
+1. [Agreement of a Data Processing Contract with GHGA Central](dpc_preparation.md)
 1. [Preparing the Data, including Metadata, for submission](submitter_guide.md)
 
 ## Note on Submission Service
 
-!!! info "Limitations on External Submissions"
-
-    GHGA has only recently launched the functionality of the GHGA Data Portal. Our ongoing efforts concentrate on improving the data upload processes and the overall user experience for external submissions. In general, data upload by external users is not yet possible as it includes manual steps. See also this section in our [FAQ](../../faq.md#how-to-upload-your-data-to-the-ghga-data-portal).
+--8<-- "submission_limitations.md"