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CSV export from “Assets → Global” truncated to ~300 rows while “Computers” export returns full 18,000 rows #23967

@elidjah

Description

@elidjah

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  • I agree to follow this project's Code of Conduct

Disable plugins

  • I reproduce the issue with all plugins disabled

Is there an existing issue for this?

  • I have searched the existing issues

Version

11.0.4

Bug description

Hello,

On GLPI 11.0.4, the CSV export from the Assets → Global view does not contain all items.
With the same instance and PHP configuration, the Computers view exports the full dataset correctly, so this seems to be a bug specific to the “Global” view export.

Relevant log output

Environment

GLPI version: 11.0.4

OS: Rocky Linux (x86_64)

Web server: (Apache 2.4)

PHP SAPI: PHP-FPM

PHP version: 8.2.30

Database: MariaDB

Browser(s) tested: Chrome / Edge / Firefox

Reverse proxy: no

PHP configuration (as seen in phpinfo() on the GLPI vhost):

memory_limit: 512M

max_execution_time: 300

max_input_time: 60

post_max_size: 8M

upload_max_filesize: 2M

All services (PHP-FPM and web server) have been restarted after changing the configuration.

Page URL

http://x.x.x.x/front/allassets.php

Steps To reproduce

  1. Have an instance with about 18,000 computers in the inventory.

  2. Go to Assets → Computers.

  3. Set the list to show all items (then use Export → CSV → All pages).

  4. Observe that the resulting CSV contains ~18,000 rows (all expected items).

  5. Now go to Assets → Global.

  6. Use Export → CSV → All pages.

  7. Open the downloaded CSV and count the lines (or use wc -l on the server).

Your GLPI setup information

GLPI information
GLPI: 11.0.4 ( => /var/www/html/glpi)
Installation mode: TARBALL
Current language: fr_FR
Source Integrity: 2 files changed
  A: front/phpinfo.php
  A: public/phpinfo.php
Server
Operating system: Linux SRV-GLPI11 5.14.0-611.30.1.el9_7.x86_64 #​1 SMP PREEMPT_DYNAMIC Fri Feb 13 17:04:55 UTC 2026 x86_64

PHP: 8.2.30 fpm-fcgi

PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard,
cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, intl, ldap, exif, mysqlnd, PDO,
Phar, posix, shmop, SimpleXML, sockets, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlwriter, xsl, mysqli,
pdo_mysql, pdo_sqlite, xmlreader, zip, apcu, igbinary, msgpack, redis, Zend OPcache

Setup: disable_functions="" max_execution_time="300" max_input_vars="10000" memory_limit="512M" post_max_size="8M"
session.cookie_secure="0" session.cookie_httponly="1" session.cookie_samesite="" session.save_handler="files"
upload_max_filesize="2M"

Web server: Apache/2.4.62 (Rocky Linux) ()

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36

Database:

Server Software: MariaDB Server

Server Version: 10.11.15-MariaDB

Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

Parameters: glpi_user@localhost/glpi_new

Host info: Localhost via UNIX socket

Requirements:
PHP version (8.2.30) is supported.
OS and PHP are relying on 64 bits integers.
Sessions configuration is OK.
Allocated memory is sufficient.
Following extensions are installed: dom, fileinfo, filter, libxml, simplexml, tokenizer, xmlreader,
xmlwriter.
mysqli extension is installed
curl extension is installed
gd extension is installed
intl extension is installed
mbstring extension is installed
zlib extension is installed
bcmath extension is installed
The constant
SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
openssl extension is installed
Database engine version (10.11.15) is
supported.
The log file has been created successfully.
Write access to /var/www/html/glpi/files/_cache has been validated.
Write access to /var/www/html/glpi/files/_cron has been validated.
Write access to /var/www/html/glpi/files has been validated.
Write access to /var/www/html/glpi/files/_graphs has been validated.
Write access to /var/www/html/glpi/files/_lock has been validated.
Write access to /var/www/html/glpi/files/_pictures has been validated.
Write access to /var/www/html/glpi/files/_plugins has been validated.
Write access to /var/www/html/glpi/files/_rss has been validated.
Write access to /var/www/html/glpi/files/_sessions has been validated.
Write access to /var/www/html/glpi/files/_tmp has been validated.
Write access to /var/www/html/glpi/files/_uploads has been validated.
For security reasons, SELinux
mode should be Enforcing.

Sessions configuration is secured.
exif extension is installed
ldap extension is installed
Following extensions are installed: bz2,
Phar, zip.
Zend OPcache extension is installed
Following extensions are installed:
ctype, iconv, sodium.
Write access to
/var/www/html/glpi/marketplace has been validated.
Timezones seems loaded in database.

GLPI constants
GLPI_ROOT: "/var/www/html/glpi"
GLPI_VERSION: "11.0.4"
GLPI_SCHEMA_VERSION: "11.0.4@9065df1ff6b8ff1d77b519d1c4856507d18258b0"
GLPI_FILES_VERSION: "11.0.4-1d4fbe9a"
GLPI_MIN_PHP: "8.2"
GLPI_MAX_PHP: "8.5"
GLPI_YEAR: "2025"
GLPI_I18N_DIR: "/var/www/html/glpi/locales"
GLPI_ENVIRONMENT_TYPE: "production"
GLPI_CONFIG_DIR: "/var/www/html/glpi/config"
GLPI_VAR_DIR: "/var/www/html/glpi/files"
GLPI_MARKETPLACE_DIR: "/var/www/html/glpi/marketplace"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["^\n (http|https|feed)://
# protocol\n (\n (?:\n
(?:xn--[a-z0-9-]++\.)*+xn--[a-z0-9-]++ # a domain name using punycode\n
|\n (?:[\pL\pN\pS\pM\-\]++\.)+[\pL\pN\pM]++ # a multi-level domain
name\n |\n [a-z0-9\-\
]++
# a single-level domain name\n )\.?\n |
# or\n \d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}
# an IP address\n | #
or\n \[\n
(?:(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){6})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:::(?:(?:(?:[0-9a-f]{1,4})):){5})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){4})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,1}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){3})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,2}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){2})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,3}(?:(?:[0-9a-f]{1,4})))?::(?:(?:[0-9a-f]{1,4})):)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,4}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,5}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,6}(?:(?:[0-9a-f]{1,4})))?::))))\n
\] # an IPv6 address\n
)\n (?:/ (?:[\pL\pN\pS\pM\-._\
!$&'()+,;=:@]|%[0-9A-Fa-f]{2}) )* # a path\n
(?:\? (?:[\pL\pN\-._\~!$&'\\+,;=:@/?]|%[0-9A-Fa-f]{2}) )? # a query (optional)\n
$~ixuD"]
GLPI_DISALLOWED_UPLOADS_PATTERN: "/\.(php\d*|phar)$/i"
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_INSTALL_MODE: "TARBALL"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ENABLE: 3
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DOCUMENTATION_ROOT_URL: "https://links.glpi-project.org"
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_LOG_LVL: "warning"
GLPI_SKIP_UPDATES: false
GLPI_STRICT_ENV: false
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_CENTRAL_WARNINGS: "1"
GLPI_SYSTEM_CRON: false
GLPI_TEXT_MAXSIZE: "4000"
GLPI_WEBHOOK_ALLOW_RESPONSE_SAVING: "0"
GLPI_WEBHOOK_CRA_MANDATORY: false
GLPI_ALTCHA_MODE: "interactive"
GLPI_ALTCHA_MAX_NUMBER: 50000
GLPI_ALTCHA_EXPIRATION_INTERVAL: "PT20M"
GLPI_DOC_DIR: "/var/www/html/glpi/files"
GLPI_CACHE_DIR: "/var/www/html/glpi/files/_cache"
GLPI_CRON_DIR: "/var/www/html/glpi/files/_cron"
GLPI_GRAPH_DIR: "/var/www/html/glpi/files/_graphs"
GLPI_LOCAL_I18N_DIR: "/var/www/html/glpi/files/_locales"
GLPI_LOCK_DIR: "/var/www/html/glpi/files/_lock"
GLPI_LOG_DIR: "/var/www/html/glpi/files/_log"
GLPI_PICTURE_DIR: "/var/www/html/glpi/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "/var/www/html/glpi/files/_plugins"
GLPI_RSS_DIR: "/var/www/html/glpi/files/_rss"
GLPI_SESSION_DIR: "/var/www/html/glpi/files/_sessions"
GLPI_TMP_DIR: "/var/www/html/glpi/files/_tmp"
GLPI_UPLOAD_DIR: "/var/www/html/glpi/files/_uploads"
GLPI_INVENTORY_DIR: "/var/www/html/glpi/files/_inventories"
GLPI_THEMES_DIR: "/var/www/html/glpi/files/_themes"
GLPI_PLUGINS_DIRECTORIES: ["/var/www/html/glpi/marketplace","/var/www/html/glpi/plugins"]
GLPI_NETWORK_API_URL: "https://services.glpi-network.com/api"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
Annuaires LDAP
Server: 'srv-adds01.gueudet.fr',
Port: '389',
BaseDN: 'DC=GUEUDET,DC=FR',
Connection filter: '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))',
RootDN: 'CN=glpi-ad,CN=Users,DC=GUEUDET,DC=FR',
Use TLS: none
Réplicats SQL
Not active
Notifications
Way of sending emails: PHP
Name: 'Gmail Support'
Active: Yes
Server: '{imap.gmail.com:993/imap/ssl}INBOX'
Login: 'glpi.testgl@gmail.com'
Password: Yes
Plugins list
glpiinventory        Name: GLPI Inventory                 Version: 1.6.7      State: Activé
Install Method: Marketplace
datainjection Name: Injection de fichiers Version: 2.15.3 State: Non installé
Install Method: Marketplace
pdf Name: PDF Version: 4.1.2 State: Non installé
Install Method: Marketplace
reports Name: reports Version: 2.0.2 State: Non installé
Install Method: Marketplace

Anything else?

Thanks in advance for your help, and tell me if you need more debug info or a test query to run on the database.

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