Description
Scene Viewer crashes immediately or after a few seconds when launching AR
on multiple Android devices. This is happening on our WebAR SaaS platform
(ScanAR) and affects multiple device types.
Affected Devices
- Redmi (MIUI V816.0.8.0.TGCMIXM, Android 13)
- Multiple other Android devices
Error
JNI DETECTED ERROR: java_class == null
ImplModelView.nSetMode crash in com.google.android.googlequicksearchbox
Expected Behavior
Model should appear in AR on detected floor surface
Actual Behavior
Google app (Scene Viewer) crashes to home screen
Additional Notes
- Same crash happens on other WebAR sites (AR Code etc.)
- iPhone AR works perfectly with Quick Look
- Desktop 3D preview works fine
- This appears to be a Google-side regression
model-viewer version
Latest
Description
Scene Viewer crashes immediately or after a few seconds when launching AR
on multiple Android devices. This is happening on our WebAR SaaS platform
(ScanAR) and affects multiple device types.
Affected Devices
Error
JNI DETECTED ERROR: java_class == null
ImplModelView.nSetMode crash in com.google.android.googlequicksearchbox
Expected Behavior
Model should appear in AR on detected floor surface
Actual Behavior
Google app (Scene Viewer) crashes to home screen
Additional Notes
model-viewer version
Latest