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Device Request: Add Redmi Note 14 Pro+ 5G (24115RA8EG) - Not certified #1775

Description

@ahmed1985912

SPECIFIC ISSUE ENCOUNTERED

Google Play Services for AR installs manually but AR fails. Depth Lab shows "Depth API is not supported on this device" and other apps show "Couldn't launch AR. To continue, connect to the internet".
Request to add Redmi Note 14 Pro+ 5G (24115RA8EG) to official ARCore supported list.

VERSIONS USED

  • Android Studio: Not used / On-device test
  • ARCore SDK for Android: 1.45.0
  • Device manufacturer, model, and O/S: Xiaomi Redmi Note 14 Pro+ 5G, Model 24115RA8EG, HyperOS 3.0.304.0.WOPMIXM.C07 Global, Android 16, Security Patch 2026-06-01
  • Google Play Services for AR (ARCore): 1.45.250... (latest from Play Store - sideloaded)
  • Output of adb shell getprop ro.build.fingerprint: Redmi/spa_global/spa:15/BP2A.250605.031.A3/WOPMIXM.C07:user/release-keys

STEPS TO REPRODUCE THE ISSUE

  1. Install Google Play Services for AR manually (device 24115RA8EG not listed in Play Store as supported)
  2. Open Depth Lab or any ARCore app
  3. App tries to check certification online and fails
  4. Error: "Depth API is not supported" / "Couldn't launch AR"

ADDITIONAL COMMENTS

  • SoC: Snapdragon 7s Gen 3 - 12+12GB RAM, fully capable for AR
  • Base Redmi Note 14 is already supported, Pro+ 5G variant missing
  • Xiaomi Feedback ID: 520986310 - calibration files need to be uploaded to Google
  • Screenshots attached
Image Image Image

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