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Configure GitHub issue forms and support routing for AdMob Unity.
- Add .github/SUPPORT.md to direct users to official support resources prior to issue submission. - Update .github/ISSUE_TEMPLATE/config.yml to disable blank issues and provide contact links for support, documentation, and the developer forum. - Add YAML issue forms for defect reports (bug_report.yml) with a required support acknowledgment checkbox, and feature requests (feature_request.yml). - Remove legacy github-issue.md template. PiperOrigin-RevId: 963690639
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name: Bug Report
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description: Report a reproducible defect in the Google Mobile Ads Unity plugin.
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title: "[Bug]: "
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labels: ["bug", "triage"]
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body:
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- type: markdown
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attributes:
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value: |
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### Important Notice
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This issue tracker is strictly for bug reports regarding the plugin codebase.
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For integration assistance or technical support, use the [Support Contact Form & Developer Forum](https://developers.google.com/admob/support).
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Technical support inquiries opened here will be closed immediately.
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- type: checkboxes
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id: support-disclaimer
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attributes:
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label: Support Disclaimer
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options:
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- label: I confirm this is a bug in the plugin codebase and not an integration or account support question.
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required: true
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- type: input
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id: environment
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attributes:
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label: Environment & Versions
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placeholder: "Unity Version: 2022.3.10f1 | Plugin Version: v9.0.0 | Target Platform: Android / iOS"
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validations:
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required: true
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- type: textarea
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id: description
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attributes:
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label: Bug Description
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description: Provide a clear and concise description of the defect.
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validations:
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required: true
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- type: textarea
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id: reproduction-steps
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attributes:
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label: Steps to Reproduce
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description: Provide exact, minimal steps required to reproduce the issue.
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placeholder: |
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1. Initialize SDK with config X...
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2. Call method Y...
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3. Observe crash / error log...
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validations:
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required: true
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- type: textarea
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id: logs
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attributes:
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label: Error Logs & Stack Traces
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description: Paste relevant ADB logcat or Unity console output.
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render: text

.github/ISSUE_TEMPLATE/config.yml

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blank_issues_enabled: false
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contact_links:
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- name: Google Mobile Ads Unity Plugin Support
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- name: Technical Support & Troubleshooting
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url: https://developers.google.com/admob/support
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about: Please file feature requests, bugs, and other issues to the official Google Mobile Ads SDK developer support channels.
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- name: Google Mobile Ads Unity Documentation
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url: https://developers.google.com/admob/unity/start
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about: The place to get started with Google Mobile Ads Unity plugin.
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about: Submit technical support inquiries, account questions, and SDK integration issues directly to the support team.
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- name: Developer Documentation
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url: https://developers.google.com/admob/unity/quick-start
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about: Review setup guides, integration documentation, and API references.
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- name: Developer Forum
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url: https://groups.google.com/g/google-admob-ads-sdk
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about: Discuss implementation questions and troubleshoot integration issues with the developer community.
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name: Feature Request
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description: Suggest an enhancement or new capability for the Google Mobile Ads Unity plugin.
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title: "[Feature]: "
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labels: ["enhancement"]
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body:
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- type: textarea
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id: feature-description
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attributes:
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label: Feature Description
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description: Describe the proposed enhancement or addition to the Unity plugin wrapper.
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validations:
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required: true
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- type: textarea
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id: use-case
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attributes:
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label: Use Case and Motivation
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description: Explain why this capability is needed and what workflow it enables.
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validations:
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required: true

.github/ISSUE_TEMPLATE/github-issue.md

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.github/SUPPORT.md

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# Technical Support and Assistance
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Use this repository to report reproducible defects and submit feature requests for the Google Mobile Ads Unity Plugin.
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## Technical Support and Integration Help
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Do not use GitHub Issues for integration questions, account troubleshooting, or general technical support. Engineering does not monitor this repository for support inquiries.
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For integration help, account questions, or technical troubleshooting, use the following resources:
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* Submit support requests via the [Google Mobile Ads Support Center](https://developers.google.com/admob/support).
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* Consult the [Google Mobile Ads SDK Developer Forum](https://groups.google.com/g/google-admob-ads-sdk).
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* Review the [Google Mobile Ads Unity Quick Start Guide](https://developers.google.com/admob/unity/quick-start).
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---
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## GitHub Issues Policy
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Submit a GitHub issue only for:
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1. **Defect Reports**: Provide reproducible crash logs, build errors, or incorrect behavior directly caused by the plugin codebase.
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2. **Feature Requests**: Propose new API capabilities or enhancements to the plugin wrapper.
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Support questions opened as GitHub issues will be closed and redirected to the support channels listed above.

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