2023-11-17-Accessibility_Testing_Detailed_Guidance_and_Routing.md

Accessibility testing: ‘Detailed Guidance’ and ‘Simple Routing’

2023-11-17 / Sprint 41

Aims

Test the usability of the form builder for people with access needs, with a particular focus on:

• Creating ‘detailed guidance’
• Adding a question route

Users

• Members of the public with access needs
• 6 users

Methodology

• Usability Testing (Accessibility)

Key Headlines

• The ‘add a question route’ journey was accessible and straightforward for users.
• Most users successfully added detailed guidance, using a combination of the buttons, typing input based on ‘formatting help’, and checking using the preview.
• The ‘detailed guidance’ formatting buttons did not work well for screen reader users. But the guidance and typed markdown did.
• Previewing formatted guidance poses some challenges for screen reader users.
• There were a range of quite specific issues identified for us to look into further. These were mostly issues for screen reader users.
• Most of our users successfully created a form with guidance and routing. This included people using significant assistive technology, including one person using an iPhone entirely interacting with VoiceOver.

Supporting Evidence

• Report
• Playback
• Additional files