Unwanted Default Message in Phone Call Alerts: "You are inviting to check Grafana OnCall alert fire..." #5567
Description
What went wrong?
What happened:
-When an alert is triggered and a phone call is made via the Grafana OnCall integration, the system plays an unwanted default message before the actual alert content.
The message is as follows:
"You are inviting to check Grafana OnCall alert fire on call integration Grafana alerting firing alert"
This message is not part of our configured integration template and is repeated in every call, making the alert unclear and noisy for the recipient.
What did you expect to happen:
-Only the configured voice message content from the integration or template should be played during phone alerts—no additional default message should be appended or prepended automatically.
How do we reproduce it?
- Open Grafana OnCall and do X
- Now click button Y
- Wait for the browser to crash. Error message says: "Error..."
Grafana OnCall Version
1.16.4
Product Area
Other
Grafana OnCall Platform?
Docker
User's Browser?
No response
Anything else to add?
No response