[Bug]: Upgrade from 8.3.5 to 8.3.6 fails without errors #18277

jmoraites · 2025-11-24T14:11:35Z

jmoraites
Nov 24, 2025

Snipe-IT Version

8.3.5

PHP Version

8.3.28

Composer Version

2.8.12

MySQL/MariaDB version

8.0.43

How did you install Snipe-IT?

Git install

Is this a fresh install or an upgrade?

Upgrade

What happened?

Using sudo -u snipeit php upgrade.php the process appears to run without errors.
There are several warnings about files being in 2 locations but everything continues normally.
At the end of the upgrade process I run: git describe --tags --abbrev=0 ant it returns: V8.3.5 as does the UI.

What browsers are you seeing the problem on?

Chrome

Can you reproduce this on the public demo?

N/A

Do you have full multiple company support enabled?

No

If you have full multiple company support enabled, do you have location scoping to company enabled?

I do not have full multiple company support enabled

Application log output

[stacktrace]
#0 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Connection.php(407): PDO->prepare()
#1 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Connection.php(812): Illuminate\\Database\\Connection->Illuminate\\Database\\{closure}()
#2 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Connection.php(779): Illuminate\\Database\\Connection->runQueryCallback()
#3 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Connection.php(398): Illuminate\\Database\\Connection->run()
#4 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3106): Illuminate\\Database\\Connection->select()
#5 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3091): Illuminate\\Database\\Query\\Builder->runSelect()
#6 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3676): Illuminate\\Database\\Query\\Builder->Illuminate\\Database\\Query\\{closure}()
#7 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3090): Illuminate\\Database\\Query\\Builder->onceWithColumns()
#8 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3603): Illuminate\\Database\\Query\\Builder->get()
#9 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3531): Illuminate\\Database\\Query\\Builder->aggregate()
#10 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2120): Illuminate\\Database\\Query\\Builder->count()
#11 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->__call()
#12 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(52): Illuminate\\Database\\Eloquent\\Relations\\Relation->forwardCallTo()
#13 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/Relation.php(538): Illuminate\\Database\\Eloquent\\Relations\\Relation->forwardDecoratedCallTo()
#14 /var/www/html/snipeit/storage/framework/views/3f746e0fd118a7ed3f2066f6893ef431.php(290): Illuminate\\Database\\Eloquent\\Relations\\Relation->__call()
#15 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(123): require('...')
#16 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(124): Illuminate\\Filesystem\\Filesystem::Illuminate\\Filesystem\\{closure}()
#17 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(58): Illuminate\\Filesystem\\Filesystem->getRequire()
#18 /var/www/html/snipeit/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(22): Illuminate\\View\\Engines\\PhpEngine->evaluatePath()
#19 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(75): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath()
#20 /var/www/html/snipeit/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(10): Illuminate\\View\\Engines\\CompilerEngine->get()
#21 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/View/View.php(209): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get()
#22 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/View/View.php(192): Illuminate\\View\\View->getContents()
#23 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/View/View.php(161): Illuminate\\View\\View->renderContents()
#24 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Http/Response.php(79): Illuminate\\View\\View->render()
#25 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Http/Response.php(35): Illuminate\\Http\\Response->setContent()
#26 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(920): Illuminate\\Http\\Response->__construct()
#27 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(887): Illuminate\\Routing\\Router::toResponse()
#28 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(807): Illuminate\\Routing\\Router->prepareResponse()
#29 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}()
#30 /var/www/html/snipeit/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(59): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#31 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Barryvdh\\Debugbar\\Middleware\\InjectDebugbar->handle()
#32 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(51): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#33 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle()
#34 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/AuthenticateSession.php(67): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#35 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Session\\Middleware\\AuthenticateSession->handle()
#36 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(64): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#37 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Auth\\Middleware\\Authenticate->handle()
#38 /var/www/html/snipeit/app/Http/Middleware/AssetCountForSidebar.php(119): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#39 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\AssetCountForSidebar->handle()
#40 /var/www/html/snipeit/vendor/laravel/passport/src/Http/Middleware/CreateFreshApiToken.php(63): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#41 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Laravel\\Passport\\Http\\Middleware\\CreateFreshApiToken->handle()
#42 /var/www/html/snipeit/app/Http/Middleware/CheckForTwoFactor.php(59): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#43 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckForTwoFactor->handle()
#44 /var/www/html/snipeit/app/Http/Middleware/CheckUserIsActivated.php(47): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#45 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckUserIsActivated->handle()
#46 /var/www/html/snipeit/app/Http/Middleware/CheckLocale.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#47 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckLocale->handle()
#48 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(88): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#49 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle()
#50 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#51 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle()
#52 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(75): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#53 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle()
#54 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#55 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(807): Illuminate\\Pipeline\\Pipeline->then()
#56 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(786): Illuminate\\Routing\\Router->runRouteWithinStack()
#57 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(750): Illuminate\\Routing\\Router->runRoute()
#58 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Routing/Router.php(739): Illuminate\\Routing\\Router->dispatchToRoute()
#59 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(201): Illuminate\\Routing\\Router->dispatch()
#60 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
#61 /var/www/html/snipeit/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#62 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle()
#63 /var/www/html/snipeit/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(59): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#64 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Barryvdh\\Debugbar\\Middleware\\InjectDebugbar->handle()
#65 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#66 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Http\\Middleware\\HandleCors->handle()
#67 /var/www/html/snipeit/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#68 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\PreventBackHistory->handle()
#69 /var/www/html/snipeit/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#70 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\SecurityHeaders->handle()
#71 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#72 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#73 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle()
#74 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#75 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#76 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle()
#77 /var/www/html/snipeit/app/Http/Middleware/CheckForDebug.php(25): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#78 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckForDebug->handle()
#79 /var/www/html/snipeit/app/Http/Middleware/CheckForSetup.php(30): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#80 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckForSetup->handle()
#81 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#82 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle()
#83 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#84 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest()
#85 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Session\\Middleware\\StartSession->handle()
#86 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(110): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#87 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle()
#88 /var/www/html/snipeit/app/Http/Middleware/NoSessionStore.php(28): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#89 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\NoSessionStore->handle()
#90 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#91 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Http\\Middleware\\TrustProxies->handle()
#92 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#93 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\\Pipeline\\Pipeline->then()
#94 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(145): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
#95 /var/www/html/snipeit/public/index.php(51): Illuminate\\Foundation\\Http\\Kernel->handle()
#96 {main}
"}
[2025-09-17 12:44:30] production.WARNING: User jmoraites (ID: 1) is attempting a PURGE
[2025-11-24 08:31:07] production.ERROR: Symfony\Component\Console\Exception\CommandNotFoundException: Command "snipeit:version" is not defined.

Did you mean one of these?
    snipeit:acceptance-reminder
    snipeit:assigned-to-fixup
    snipeit:assigned-type-fixup
    snipeit:backup
    snipeit:checkin-from-all
    snipeit:checkout-to-all
    snipeit:clean-checkout-acceptances
    snipeit:clean-old-checkout-requests
    snipeit:counter-sync
    snipeit:create-admin
    snipeit:customfield-encryption
    snipeit:demo-settings
    snipeit:expected-checkin
    snipeit:expiring-alerts
    snipeit:fix-assets-and-logs
    snipeit:fix-bulk-accessory-action-log-entries
    snipeit:global-logout
    snipeit:import
    snipeit:import-locations
    snipeit:inventory-alerts
    snipeit:ldap-disable
    snipeit:ldap-sync
    snipeit:make-api-key
    snipeit:merge-users
    snipeit:move-uploads
    snipeit:normalize-names
    snipeit:pave
    snipeit:purge
    snipeit:purge-logins
    snipeit:regenerate-fieldnames
    snipeit:regenerate-tags
    snipeit:remove-explicit-eols
    snipeit:remove-invalid-upload-delete-action-log-items
    snipeit:restore
    snipeit:restore-users
    snipeit:rotate-key
    snipeit:saml-disable
    snipeit:sync-asset-locations
    snipeit:test-locations-fmcs
    snipeit:travisci-install
    snipeit:unescape
    snipeit:upcoming-audits
    snipeit:user-inventory in /var/www/html/snipeit/vendor/symfony/console/Application.php:743
Stack trace:
#0 /var/www/html/snipeit/vendor/symfony/console/Application.php(301): Symfony\Component\Console\Application->find()
#1 /var/www/html/snipeit/vendor/symfony/console/Application.php(194): Symfony\Component\Console\Application->doRun()
#2 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\Component\Console\Application->run()
#3 /var/www/html/snipeit/artisan(33): Illuminate\Foundation\Console\Kernel->handle()
#4 {main}
[2025-11-24 08:31:07] production.ERROR: Command "snipeit:version" is not defined.

Did you mean one of these?
    snipeit:acceptance-reminder
    snipeit:assigned-to-fixup
    snipeit:assigned-type-fixup
    snipeit:backup
    snipeit:checkin-from-all
    snipeit:checkout-to-all
    snipeit:clean-checkout-acceptances
    snipeit:clean-old-checkout-requests
    snipeit:counter-sync
    snipeit:create-admin
    snipeit:customfield-encryption
    snipeit:demo-settings
    snipeit:expected-checkin
    snipeit:expiring-alerts
    snipeit:fix-assets-and-logs
    snipeit:fix-bulk-accessory-action-log-entries
    snipeit:global-logout
    snipeit:import
    snipeit:import-locations
    snipeit:inventory-alerts
    snipeit:ldap-disable
    snipeit:ldap-sync
    snipeit:make-api-key
    snipeit:merge-users
    snipeit:move-uploads
    snipeit:normalize-names
    snipeit:pave
    snipeit:purge
    snipeit:purge-logins
    snipeit:regenerate-fieldnames
    snipeit:regenerate-tags
    snipeit:remove-explicit-eols
    snipeit:remove-invalid-upload-delete-action-log-items
    snipeit:restore
    snipeit:restore-users
    snipeit:rotate-key
    snipeit:saml-disable
    snipeit:sync-asset-locations
    snipeit:test-locations-fmcs
    snipeit:travisci-install
    snipeit:unescape
    snipeit:upcoming-audits
    snipeit:user-inventory {"exception":"[object] (Symfony\\Component\\Console\\Exception\\CommandNotFoundException(code: 0): Command \"snipeit:version\" is not defined.

Did you mean one of these?
    snipeit:acceptance-reminder
    snipeit:assigned-to-fixup
    snipeit:assigned-type-fixup
    snipeit:backup
    snipeit:checkin-from-all
    snipeit:checkout-to-all
    snipeit:clean-checkout-acceptances
    snipeit:clean-old-checkout-requests
    snipeit:counter-sync
    snipeit:create-admin
    snipeit:customfield-encryption
    snipeit:demo-settings
    snipeit:expected-checkin
    snipeit:expiring-alerts
    snipeit:fix-assets-and-logs
    snipeit:fix-bulk-accessory-action-log-entries
    snipeit:global-logout
    snipeit:import
    snipeit:import-locations
    snipeit:inventory-alerts
    snipeit:ldap-disable
    snipeit:ldap-sync
    snipeit:make-api-key
    snipeit:merge-users
    snipeit:move-uploads
    snipeit:normalize-names
    snipeit:pave
    snipeit:purge
    snipeit:purge-logins
    snipeit:regenerate-fieldnames
    snipeit:regenerate-tags
    snipeit:remove-explicit-eols
    snipeit:remove-invalid-upload-delete-action-log-items
    snipeit:restore
    snipeit:restore-users
    snipeit:rotate-key
    snipeit:saml-disable
    snipeit:sync-asset-locations
    snipeit:test-locations-fmcs
    snipeit:travisci-install
    snipeit:unescape
    snipeit:upcoming-audits
    snipeit:user-inventory at /var/www/html/snipeit/vendor/symfony/console/Application.php:743)
[stacktrace]
#0 /var/www/html/snipeit/vendor/symfony/console/Application.php(301): Symfony\\Component\\Console\\Application->find()
#1 /var/www/html/snipeit/vendor/symfony/console/Application.php(194): Symfony\\Component\\Console\\Application->doRun()
#2 /var/www/html/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run()
#3 /var/www/html/snipeit/artisan(33): Illuminate\\Foundation\\Console\\Kernel->handle()
#4 {main}
"}

Browser console output

Common Issues

I have searched this repo for existing issues related to my issue (including closed issues)
My APP_URL is set correctly in my .env file (including http or https and no trailing slash)
I have searched the official Snipe-IT documentation and have checked the Common Issues documentation (where applicable)
I have run database migrations (where applicable).
I have attached screenshots and/or videos of the issue (where applicable)

Code of Conduct

I agree to follow this project's Code of Conduct

snipe · 2025-11-24T15:31:16Z

snipe
Nov 24, 2025
Maintainer

Did you change he the origin per the release notes?

0 replies

jmoraites · 2025-11-24T15:32:57Z

jmoraites
Nov 24, 2025
Author

I did change the origin per the release notes

0 replies

snipe · 2025-11-24T17:18:39Z

snipe
Nov 24, 2025
Maintainer

You shouldn't ever have to run the upgrader as sudo, but if you've already done that, you might end up with conflicting permissions, so I guess let's try not to add another variable.

Can you show me the full output of the php upgrade.php command?

Also can you open config/version.php and tell me what you see in there?

0 replies

jmoraites · 2025-11-24T18:30:30Z

jmoraites
Nov 24, 2025
Author

[snipeit@assetdb3 snipeit]$ php upgrade.php

WELCOME TO THE SNIPE-IT UPGRADER!

This script will attempt to:

validate some very basic .env file settings
check your PHP version and extension requirements
check directory permissions
do a git pull to bring you to the latest version
run composer install to get your vendors up to date
run a backup
run migrations to get your schema up to date
clear out old cache settings

Launching using branch: master
Found PHP requirements, will check for PHP > 8.2.0 and < 8.5.0
Proceed with upgrade? [y/N]: y

STEP 1: Checking .env file:

√ Your .env file is located at /var/www/html/snipeit/.env
√ Your APP_KEY is not blank.
√ Your APP_URL is not null or blank. It is set to https://assetdb3.eng.local
√ Your APP_URL is set to https://assetdb3.eng.local and starts with the protocol (https:// or http://)
√ Your APP_URL (https://assetdb3.eng.local) does not have a trailing slash.

STEP 2: Checking PHP requirements: (Required PHP >=8.2.0 - <8.5.0)

√ Current PHP version: (8.3.28) is at least 8.2.0 and less than 8.5.0! Continuing...
FYI: The php.ini used by this PHP is: /etc/php.ini

Checking Required PHP extensions...

√ bcmath is installed!
√ curl is installed!
√ exif is installed!
√ fileinfo is installed!
√ gd is installed!
√ json is installed!
√ ldap is installed!
√ mbstring is installed!
√ mysqli is installed!
√ openssl is installed!
√ PDO is installed!
√ sodium is installed!
√ tokenizer is installed!
√ xml is installed!
√ zip is installed!

STEP 3: Checking directory permissions:

√ /var/www/html/snipeit/bootstrap/cache is writable
√ /var/www/html/snipeit/storage is writable
√ /var/www/html/snipeit/storage/logs is writable
√ /var/www/html/snipeit/storage/logs/laravel.log is writable
√ /var/www/html/snipeit/storage/framework is writable
√ /var/www/html/snipeit/storage/framework/cache is writable
√ /var/www/html/snipeit/storage/framework/sessions is writable
√ /var/www/html/snipeit/storage/framework/views is writable
√ /var/www/html/snipeit/storage/app is writable
√ /var/www/html/snipeit/storage/app/backups is writable
√ /var/www/html/snipeit/storage/app/backup-temp is writable
√ /var/www/html/snipeit/storage/private_uploads is writable
√ /var/www/html/snipeit/public/uploads is writable

STEP 4: Pulling latest from Git (master branch):

Git is installed.
remote: Enumerating objects: 9, done.
remote: Counting objects: 100% (9/9), done.
remote: Compressing objects: 100% (2/2), done.
remote: Total 9 (delta 7), reused 9 (delta 7), pack-reused 0 (from 0)
Unpacking objects: 100% (9/9), 814 bytes | 74.00 KiB/s, done.
From https://github.com/grokability/snipe-it
c7cb467..f233408 develop -> origin/develop
58a47cb..78cfb19 master -> origin/master
Already on 'master'
There is no tracking information for the current branch.
Please specify which branch you want to merge with.
See git-pull(1) for details.

git pull <remote> <branch>

If you wish to set tracking information for this branch you can do so with:

git branch --set-upstream-to=origin/<branch> master

-- No local changes to save

STEP 5: Cleaning up old cached files:

√ No bootstrap/cache/compiled.php, so nothing to delete.
√ Deleting bootstrap/cache/services.php. It is no longer used.
√ No bootstrap/cache/config.php, so nothing to delete.
√ No vendor/symfony/translation/TranslatorInterface.php, so nothing to delete.

STEP 6: Updating composer dependencies:
(This may take a moment.)

-- Running the app in production mode.
√ Local composer.phar detected, so we'll use that.

-- Updating local composer.phar

You are already using the latest available Composer version 2.9.2 (stable channel).

Installing dependencies from lock file
Verifying lock file contents can be installed on current platform.
Nothing to install, update or remove
Package laravelcollective/html is abandoned, you should avoid using it. Use spatie/laravel-html instead.
Generating optimized autoload files
Warning: Ambiguous class resolution, "League\Flysystem\AwsS3V3\AwsS3V3Adapter" was found in both "/var/www/html/snipeit/vendor/league/flysystem-aws-s3-v3/AwsS3V3Adapter.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/AwsS3V3/AwsS3V3Adapter.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\AwsS3V3\AwsS3V3AdapterTest" was found in both "/var/www/html/snipeit/vendor/league/flysystem-aws-s3-v3/AwsS3V3AdapterTest.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/AwsS3V3/AwsS3V3AdapterTest.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\AwsS3V3\PortableVisibilityConverter" was found in both "/var/www/html/snipeit/vendor/league/flysystem-aws-s3-v3/PortableVisibilityConverter.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/AwsS3V3/PortableVisibilityConverter.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\AwsS3V3\S3ClientStub" was found in both "/var/www/html/snipeit/vendor/league/flysystem-aws-s3-v3/S3ClientStub.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/AwsS3V3/S3ClientStub.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\AwsS3V3\VisibilityConverter" was found in both "/var/www/html/snipeit/vendor/league/flysystem-aws-s3-v3/VisibilityConverter.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/AwsS3V3/VisibilityConverter.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\Local\FallbackMimeTypeDetector" was found in both "/var/www/html/snipeit/vendor/league/flysystem-local/FallbackMimeTypeDetector.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/Local/FallbackMimeTypeDetector.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\Local\LocalFilesystemAdapterTest" was found in both "/var/www/html/snipeit/vendor/league/flysystem-local/LocalFilesystemAdapterTest.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/Local/LocalFilesystemAdapterTest.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\Local\LocalFilesystemAdapter" was found in both "/var/www/html/snipeit/vendor/league/flysystem-local/LocalFilesystemAdapter.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/Local/LocalFilesystemAdapter.php", the first will be used.
To resolve ambiguity in classes not under your control you can ignore them by path using exclude-from-classmap

Illuminate\Foundation\ComposerScripts::postAutoloadDump
@php artisan package:discover --ansi
@php artisan vendor:publish --force --tag=livewire:assets --ansi
90 packages you are using are looking for funding.
Use the composer fund command to find out more!
Warning: Ambiguous class resolution, "League\Flysystem\AwsS3V3\AwsS3V3Adapter" was found in both "/var/www/html/snipeit/vendor/league/flysystem-aws-s3-v3/AwsS3V3Adapter.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/AwsS3V3/AwsS3V3Adapter.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\AwsS3V3\AwsS3V3AdapterTest" was found in both "/var/www/html/snipeit/vendor/league/flysystem-aws-s3-v3/AwsS3V3AdapterTest.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/AwsS3V3/AwsS3V3AdapterTest.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\AwsS3V3\PortableVisibilityConverter" was found in both "/var/www/html/snipeit/vendor/league/flysystem-aws-s3-v3/PortableVisibilityConverter.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/AwsS3V3/PortableVisibilityConverter.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\AwsS3V3\S3ClientStub" was found in both "/var/www/html/snipeit/vendor/league/flysystem-aws-s3-v3/S3ClientStub.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/AwsS3V3/S3ClientStub.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\AwsS3V3\VisibilityConverter" was found in both "/var/www/html/snipeit/vendor/league/flysystem-aws-s3-v3/VisibilityConverter.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/AwsS3V3/VisibilityConverter.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\Local\FallbackMimeTypeDetector" was found in both "/var/www/html/snipeit/vendor/league/flysystem-local/FallbackMimeTypeDetector.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/Local/FallbackMimeTypeDetector.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\Local\LocalFilesystemAdapterTest" was found in both "/var/www/html/snipeit/vendor/league/flysystem-local/LocalFilesystemAdapterTest.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/Local/LocalFilesystemAdapterTest.php", the first will be used.
Warning: Ambiguous class resolution, "League\Flysystem\Local\LocalFilesystemAdapter" was found in both "/var/www/html/snipeit/vendor/league/flysystem-local/LocalFilesystemAdapter.php" and "/var/www/html/snipeit/vendor/league/flysystem/src/Local/LocalFilesystemAdapter.php", the first will be used.
To resolve ambiguity in classes not under your control you can ignore them by path using exclude-from-classmap
Illuminate\Foundation\ComposerScripts::postAutoloadDump
@php artisan package:discover --ansi
@php artisan vendor:publish --force --tag=livewire:assets --ansi
Generating optimized autoload files

INFO Discovering packages.

arietimmerman/laravel-scim-server ..................................... DONE
barryvdh/laravel-debugbar ............................................. DONE
eduardokum/laravel-mail-auto-embed .................................... DONE
elibyy/tcpdf-laravel .................................................. DONE
intervention/image .................................................... DONE
laravel-notification-channels/google-chat ............................. DONE
laravel-notification-channels/microsoft-teams ......................... DONE
laravel/passport ...................................................... DONE
laravel/slack-notification-channel .................................... DONE
laravel/socialite ..................................................... DONE
laravel/tinker ........................................................ DONE
laravel/ui ............................................................ DONE
laravelcollective/html ................................................ DONE
livewire/livewire ..................................................... DONE
nesbot/carbon ......................................................... DONE
nunomaduro/collision .................................................. DONE
nunomaduro/termwind ................................................... DONE
osa-eg/laravel-teams-notification ..................................... DONE
pragmarx/google2fa-laravel ............................................ DONE
spatie/laravel-backup ................................................. DONE
spatie/laravel-ignition ............................................... DONE
spatie/laravel-signal-aware-command ................................... DONE
tabuna/breadcrumbs .................................................... DONE
unicodeveloper/laravel-password ....................................... DONE

INFO Publishing [livewire:assets] assets.

Copying directory [vendor/livewire/livewire/dist] to [public/vendor/livewire] DONE

Generated optimized autoload files containing 10013 classes

INFO Discovering packages.

arietimmerman/laravel-scim-server ..................................... DONE
barryvdh/laravel-debugbar ............................................. DONE
eduardokum/laravel-mail-auto-embed .................................... DONE
elibyy/tcpdf-laravel .................................................. DONE
intervention/image .................................................... DONE
laravel-notification-channels/google-chat ............................. DONE
laravel-notification-channels/microsoft-teams ......................... DONE
laravel/passport ...................................................... DONE
laravel/slack-notification-channel .................................... DONE
laravel/socialite ..................................................... DONE
laravel/tinker ........................................................ DONE
laravel/ui ............................................................ DONE
laravelcollective/html ................................................ DONE
livewire/livewire ..................................................... DONE
nesbot/carbon ......................................................... DONE
nunomaduro/collision .................................................. DONE
nunomaduro/termwind ................................................... DONE
osa-eg/laravel-teams-notification ..................................... DONE
pragmarx/google2fa-laravel ............................................ DONE
spatie/laravel-backup ................................................. DONE
spatie/laravel-ignition ............................................... DONE
spatie/laravel-signal-aware-command ................................... DONE
tabuna/breadcrumbs .................................................... DONE
unicodeveloper/laravel-password ....................................... DONE

INFO Publishing [livewire:assets] assets.

Copying directory [vendor/livewire/livewire/dist] to [public/vendor/livewire] DONE

√ INFO Configuration cache cleared successfully.
√ ERROR Failed to clear cache. Make sure you have the appropriate permissions.
√ INFO Route cache cleared successfully.
√ INFO Compiled views cleared successfully.

STEP 7: Putting application into maintenance mode:

--
INFO Application is now in maintenance mode.

STEP 8: Backing up database:

-- Starting backup...
Dumping database snipeit...
Determining files to backup...
Zipping 618 files and directories...
Created zip containing 618 files and directories. Size is 1.62 MB
Copying zip to disk named backup...
Successfully copied zip to disk named backup.
Backup completed!

STEP 9: Migrating database:

INFO Nothing to migrate.

STEP 10: Checking for OAuth keys:

√ OAuth keys detected. Skipping passport install.

STEP 11: Taking application out of maintenance mode:

√ INFO Application is now live.

---------------------- FINISHED! -----------------------
All done! Clear your browser cookies and re-login to use
your upgraded Snipe-IT!

<?php
return array (
  'app_version' => 'v8.3.5',
  'full_app_version' => 'v8.3.5 - build 20406-gf92f76b48',
  'build_version' => '20406',
  'prerelease_version' => '',
  'hash_version' => 'gf92f76b48',
  'full_hash' => 'v8.3.5-183-gf92f76b48',
  'branch' => 'master',
);

0 replies

iamjustingraves · 2025-11-24T19:12:44Z

iamjustingraves
Nov 24, 2025

Seeing the same think. Running on Ubuntu, the update workflow completes but still running version 8.3.5.

0 replies

nub-pie · 2025-11-24T20:27:20Z

nub-pie
Nov 24, 2025

I too am unable to upgrade to 8.3.6 - upgrade appears to go smooth but app still on 8.3.5

<?php
return array (
  'app_version' => 'v8.3.5',
  'full_app_version' => 'v8.3.5 - build 20406-gf92f76b48',
  'build_version' => '20406',
  'prerelease_version' => '',
  'hash_version' => 'gf92f76b48',
  'full_hash' => 'v8.3.5-183-gf92f76b48',
  'branch' => 'master',
);

--------------------------------------------------------
WELCOME TO THE SNIPE-IT UPGRADER!
--------------------------------------------------------

This script will attempt to:

- validate some very basic .env file settings
- check your PHP version and extension requirements
- check directory permissions
- do a git pull to bring you to the latest version
- run composer install to get your vendors up to date
- run a backup
- run migrations to get your schema up to date
- clear out old cache settings

Launching using branch: master
Found PHP requirements, will check for PHP > 8.2.0 and < 8.5.0
Proceed with upgrade? [y/N]: y

--------------------------------------------------------
STEP 1: Checking .env file:
--------------------------------------------------------

√ Your .env file is located at REDACTED
√ Your APP_KEY is not blank.
√ Your APP_URL is not null or blank. It is set to REDACTED
√ Your APP_URL is set to REDACTED and starts with the protocol (https:// or http://)
√ Your APP_URL REDACTED does not have a trailing slash.

--------------------------------------------------------
STEP 2: Checking PHP requirements: (Required PHP >=8.2.0 - <8.5.0)
--------------------------------------------------------

√ Current PHP version: (8.4.12) is at least 8.2.0 and less than 8.5.0! Continuing...
FYI: The php.ini used by this PHP is: /etc/php/8.4/cli/php.ini

Checking Required PHP extensions...

√ bcmath is installed!
√ curl is installed!
√ exif is installed!
√ fileinfo is installed!
√ gd is installed!
√ json is installed!
√ ldap is installed!
√ mbstring is installed!
√ mysqli is installed!
√ openssl is installed!
√ PDO is installed!
√ sodium is installed!
√ tokenizer is installed!
√ xml is installed!
√ zip is installed!

--------------------------------------------------------
STEP 3: Checking directory permissions:
--------------------------------------------------------

√ /var/www/html/snipeit/bootstrap/cache is writable
√ /var/www/html/snipeit/storage is writable
√ /var/www/html/snipeit/storage/logs is writable
√ /var/www/html/snipeit/storage/logs/laravel.log is writable
√ /var/www/html/snipeit/storage/framework is writable
√ /var/www/html/snipeit/storage/framework/cache is writable
√ /var/www/html/snipeit/storage/framework/sessions is writable
√ /var/www/html/snipeit/storage/framework/views is writable
√ /var/www/html/snipeit/storage/app is writable
√ /var/www/html/snipeit/storage/app/backups is writable
√ /var/www/html/snipeit/storage/app/backup-temp is writable
√ /var/www/html/snipeit/storage/private_uploads is writable
√ /var/www/html/snipeit/public/uploads is writable

--------------------------------------------------------
STEP 4: Pulling latest from Git (master branch):
--------------------------------------------------------

Git is installed.
Already on 'master'
There is no tracking information for the current branch.
Please specify which branch you want to merge with.
See git-pull(1) for details.

    git pull <remote> <branch>

If you wish to set tracking information for this branch you can do so with:

    git branch --set-upstream-to=origin/<branch> master

-- No local changes to save
-- --
--------------------------------------------------------
STEP 5: Cleaning up old cached files:
--------------------------------------------------------

√ No bootstrap/cache/compiled.php, so nothing to delete.
√ Deleting bootstrap/cache/services.php. It is no longer used.
√ No bootstrap/cache/config.php, so nothing to delete.
√ No vendor/symfony/translation/TranslatorInterface.php, so nothing to delete.

--------------------------------------------------------
STEP 6: Updating composer dependencies:
(This may take a moment.)
--------------------------------------------------------

-- Running the app in production mode.
-- We couldn't find a local composer.phar. No worries, trying globally.
Since you are running composer globally, we won't try to update it for you.
If you run into issues with this step, try running `composer self-update`
before running this updater again

Installing dependencies from lock file
Verifying lock file contents can be installed on current platform.
Nothing to install, update or remove
Package laravelcollective/html is abandoned, you should avoid using it. Use spatie/laravel-html instead.
Generating optimized autoload files
> Illuminate\Foundation\ComposerScripts::postAutoloadDump
> @php artisan package:discover --ansi
> @php artisan vendor:publish --force --tag=livewire:assets --ansi
90 packages you are using are looking for funding.
Use the `composer fund` command to find out more!
> Illuminate\Foundation\ComposerScripts::postAutoloadDump
> @php artisan package:discover --ansi
> @php artisan vendor:publish --force --tag=livewire:assets --ansi
Generating optimized autoload files

   INFO  Discovering packages.

  arietimmerman/laravel-scim-server ..................................... DONE
  barryvdh/laravel-debugbar ............................................. DONE
  eduardokum/laravel-mail-auto-embed .................................... DONE
  elibyy/tcpdf-laravel .................................................. DONE
  intervention/image .................................................... DONE
  laravel-notification-channels/google-chat ............................. DONE
  laravel-notification-channels/microsoft-teams ......................... DONE
  laravel/passport ...................................................... DONE
  laravel/slack-notification-channel .................................... DONE
  laravel/socialite ..................................................... DONE
  laravel/tinker ........................................................ DONE
  laravel/ui ............................................................ DONE
  laravelcollective/html ................................................ DONE
  livewire/livewire ..................................................... DONE
  nesbot/carbon ......................................................... DONE
  nunomaduro/collision .................................................. DONE
  nunomaduro/termwind ................................................... DONE
  osa-eg/laravel-teams-notification ..................................... DONE
  pragmarx/google2fa-laravel ............................................ DONE
  spatie/laravel-backup ................................................. DONE
  spatie/laravel-ignition ............................................... DONE
  spatie/laravel-signal-aware-command ................................... DONE
  tabuna/breadcrumbs .................................................... DONE
  unicodeveloper/laravel-password ....................................... DONE


   INFO  Publishing [livewire:assets] assets.

  Copying directory [vendor/livewire/livewire/dist] to [public/vendor/livewire]  DONE

Generated optimized autoload files containing 9677 classes


   INFO  Discovering packages.

  arietimmerman/laravel-scim-server ..................................... DONE
  barryvdh/laravel-debugbar ............................................. DONE
  eduardokum/laravel-mail-auto-embed .................................... DONE
  elibyy/tcpdf-laravel .................................................. DONE
  intervention/image .................................................... DONE
  laravel-notification-channels/google-chat ............................. DONE
  laravel-notification-channels/microsoft-teams ......................... DONE
  laravel/passport ...................................................... DONE
  laravel/slack-notification-channel .................................... DONE
  laravel/socialite ..................................................... DONE
  laravel/tinker ........................................................ DONE
  laravel/ui ............................................................ DONE
  laravelcollective/html ................................................ DONE
  livewire/livewire ..................................................... DONE
  nesbot/carbon ......................................................... DONE
  nunomaduro/collision .................................................. DONE
  nunomaduro/termwind ................................................... DONE
  osa-eg/laravel-teams-notification ..................................... DONE
  pragmarx/google2fa-laravel ............................................ DONE
  spatie/laravel-backup ................................................. DONE
  spatie/laravel-ignition ............................................... DONE
  spatie/laravel-signal-aware-command ................................... DONE
  tabuna/breadcrumbs .................................................... DONE
  unicodeveloper/laravel-password ....................................... DONE


   INFO  Publishing [livewire:assets] assets.

  Copying directory [vendor/livewire/livewire/dist] to [public/vendor/livewire]  DONE

√ INFO  Configuration cache cleared successfully.
√ INFO  Application cache cleared successfully.
√ INFO  Route cache cleared successfully.
√ INFO  Compiled views cleared successfully.

--------------------------------------------------------
STEP 7: Putting application into maintenance mode:
--------------------------------------------------------

--
   INFO  Application is now in maintenance mode.

--------------------------------------------------------
STEP 8: Backing up database:
--------------------------------------------------------

-- Starting backup...
Dumping database snipeit...
Determining files to backup...
Zipping 635 files and directories...
Created zip containing 635 files and directories. Size is 11.44 MB
Copying zip to disk named backup...
Successfully copied zip to disk named backup.
Backup completed!

--------------------------------------------------------
STEP 9: Migrating database:
--------------------------------------------------------


   INFO  Nothing to migrate.


--------------------------------------------------------
STEP 10: Checking for OAuth keys:
--------------------------------------------------------

√ OAuth keys detected. Skipping passport install.

--------------------------------------------------------
STEP 11: Taking application out of maintenance mode:
--------------------------------------------------------

√ INFO  Application is now live.

---------------------- FINISHED! -----------------------
All done! Clear your browser cookies and re-login to use
your upgraded Snipe-IT!
--------------------------------------------------------

0 replies

snipe · 2025-11-24T20:28:02Z

snipe
Nov 24, 2025
Maintainer

Can you try git pull origin master?

0 replies

nub-pie · 2025-11-24T20:32:22Z

nub-pie
Nov 24, 2025

git fetch --all
git reset --hard origin/master
php upgrade.php

This allowed me to finally upgrade to 8.3.6!

0 replies

snipe · 2025-11-24T20:42:41Z

snipe
Nov 24, 2025
Maintainer

Try:

git remote set-url origin https://github.com/grokability/snipe-it

0 replies

yusuf-basith · 2025-11-25T04:11:36Z

yusuf-basith
Nov 25, 2025

git fetch --all git reset --hard origin/master

then php upgrade.php

This allowed me to finally upgrade to 8.3.6!

This worked for me also.

0 replies

jkjolley · 2025-11-25T23:59:18Z

jkjolley
Nov 25, 2025

git fetch --all git reset --hard origin/master

then php upgrade.php

This allowed me to finally upgrade to 8.3.6!

I had the same issue going from 8.3.4 to 8.3.6.
I ran the above git commands. After that I had to add a ";" to the end of line 83 in upgrade.php (never had to do that before). Then it upgraded as expected.

0 replies

EndThior · 2025-11-26T11:29:40Z

EndThior
Nov 26, 2025

Same issue here, going from 8.3.4 to 8.3.6 on Windows.

version.php still said 8.3.4 even after multiple upgrade attempts.

git fetch --all git reset --hard origin/master

then php upgrade.php

This allowed me to finally upgrade to 8.3.6!

After this, the upgrade went through.

0 replies

iamjustingraves · 2025-12-01T13:05:17Z

iamjustingraves
Dec 1, 2025

Same issue here, going from 8.3.4 to 8.3.6 on Windows.

version.php still said 8.3.4 even after multiple upgrade attempts.

git fetch --all git reset --hard origin/master
then php upgrade.php
This allowed me to finally upgrade to 8.3.6!

After this, the upgrade went through.

Also worked for me. Thanks!

0 replies

jmoraites · 2025-12-01T13:10:47Z

jmoraites
Dec 1, 2025
Author

This is what worked for me.
git pull origin master
php upgrade.php

I am on a Rocky 9.6

0 replies

nub-pie · 2025-12-01T13:34:52Z

nub-pie
Dec 1, 2025

This is what worked for me. git pull origin master php upgrade.php

I am on a Rocky 9.6

In my case, I recall trying git pull origin master and it didn't work. I am wondering if file permissions are at play here.

Also, a note on the git fetch --all git reset --hard origin/master command - there were no negative side effects for my instance with using this command, but that does not mean it won't cause issues for your instance.

0 replies

jkjolley · 2025-12-12T21:34:22Z

jkjolley
Dec 12, 2025

I'm one of those that had to do the below commands to upgrade to 8.3.6

git fetch --all

git reset --hard origin/master

php upgrade.php

I just upgraded from 8.3.6 to 8.3.7, and I had to do these commands again in order for the upgrade to succeed.

0 replies

Uh oh!

[Bug]: Upgrade from 8.3.5 to 8.3.6 fails without errors #18277

Uh oh!

Snipe-IT Version

PHP Version

Composer Version

MySQL/MariaDB version

How did you install Snipe-IT?

Is this a fresh install or an upgrade?

What happened?

What browsers are you seeing the problem on?

Can you reproduce this on the public demo?

Do you have full multiple company support enabled?

If you have full multiple company support enabled, do you have location scoping to company enabled?

Application log output

Browser console output

Common Issues

Code of Conduct

Replies: 16 comments

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snipe Nov 24, 2025 Maintainer

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jmoraites Nov 24, 2025 Author

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snipe Nov 24, 2025 Maintainer

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jmoraites Nov 24, 2025 Author

[snipeit@assetdb3 snipeit]$ php upgrade.php

WELCOME TO THE SNIPE-IT UPGRADER!

STEP 1: Checking .env file:

STEP 2: Checking PHP requirements: (Required PHP >=8.2.0 - <8.5.0)

STEP 3: Checking directory permissions:

STEP 4: Pulling latest from Git (master branch):

STEP 5: Cleaning up old cached files:

STEP 6: Updating composer dependencies: (This may take a moment.)

STEP 7: Putting application into maintenance mode:

STEP 8: Backing up database:

STEP 9: Migrating database:

STEP 10: Checking for OAuth keys:

STEP 11: Taking application out of maintenance mode:

---------------------- FINISHED! ----------------------- All done! Clear your browser cookies and re-login to use your upgraded Snipe-IT!

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snipe Nov 24, 2025 Maintainer

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snipe Nov 24, 2025 Maintainer

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jmoraites Dec 1, 2025 Author

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snipe
Nov 24, 2025
Maintainer

jmoraites
Nov 24, 2025
Author

snipe
Nov 24, 2025
Maintainer

jmoraites
Nov 24, 2025
Author

STEP 6: Updating composer dependencies:
(This may take a moment.)

---------------------- FINISHED! -----------------------
All done! Clear your browser cookies and re-login to use
your upgraded Snipe-IT!

snipe
Nov 24, 2025
Maintainer

snipe
Nov 24, 2025
Maintainer

jmoraites
Dec 1, 2025
Author