Emails/Hooks stopped after upgrade to v8.1.3 on docker

[bahrab]

Hello,

We are using snipe with docker.

We were on Version v8.0.4 - build 17196 (master), and our webhooks & emails (checkin/out and user acceptance) were working.

After the upgrade to Version v8.1.3 - build 18054 (master), the webhooks & emails (checkin/out and user acceptance) stopped working.

When we tested sending email (Admin --> General Settings ---> Send Test) or webhook (Admin --> Integration ---> Test Google Integration) both tests worked.

But when we checkout/in any asset, the users doesn't get any emails, nor our webhook notifies us as it used to.

When we downgraded to 8.0.4 and email & webhook worked without issues.

since we are using docker, we tried to find the logs by accessing the "volume" from docker volume inspect snipeit_storage we got the path

[
    {
        "CreatedAt": "2025-03-05T11:58:33Z",
        "Driver": "local",
        "Labels": {
            "com.docker.compose.config-hash": "512d9be48765e1603b1b7aa379865622bb07cec55784a081c1f4d4498e55e56b",
            "com.docker.compose.project": "snipeit",
            "com.docker.compose.version": "2.33.1",
            "com.docker.compose.volume": "storage"
        },
        "Mountpoint": "/var/lib/docker/volumes/snipeit_storage/_data",
        "Name": "snipeit_storage",
        "Options": null,
        "Scope": "local"
    }
]

on that folder (/var/lib/docker/volumes/snipeit_storage/_data) we found the following, but there are no logs

total 24K
drwxr-xr-x 6 root  root 4.0K Mar  5 11:58 .
drwx-----x 3 root  root 4.0K Mar  5 11:58 ..
drwxr-xr-x 4 root  root 4.0K Mar  5 11:58 data
drwxr-xr-x 2 10000 root 4.0K May  4 00:00 dumps
drwxr-xr-x 2 10000 root 4.0K Mar  5 12:34 keys
drwxr-xr-x 2 root  root 4.0K Mar  5 01:14 ssl

Thanks in advance

[erikhubers]

I've noticed the same when expecting a notification during checkin/checkout of assets using the Slack integration.

[Herobyte]

I have the same problem, the system no longer sends emails and I also noticed that the system time has changed, it goes 2 hours back, but for this I can't find any time zone settings. How do I solve it?

[Herobyte]

after the update, if I assign an asset, it does not appear in the list for the user, as an administrator I can see it, but the user cannot accept it because he cannot find it in the list

[marcusmoore]

This is potentially addressed or partially addressed by #16932

[pawelgendosz]

Same on our cloud Snipe-IT instance after the update to 8.1.3. The test message works on Slack, but notifications during check-in/checkout are not sent.

[snipe]

@pawelgendosz if you ping us at support@snipeitapp.com we can pull you up to latest on master which should resolve your issue. (Make sure to let us know your hosted subdomain)