[Bug]: Blade template rendering issue

[z3niths]

Snipe-IT Version

v8.3.7

PHP Version

8.3.6

Composer Version

2.9.2

MySQL/MariaDB version

mysql Ver 8.0.44-0ubuntu0.24.04.2 for Linux on x86_64 ((Ubuntu))

How did you install Snipe-IT?

Docker

Is this a fresh install or an upgrade?

Upgrade

What happened?

I cannot access 3 endpoints

• /categories
• /manufacturers
• /suppliers

On the other hand /suppliers/1 working fine.

What browsers are you seeing the problem on?

Chrome

Can you reproduce this on the public demo?

No

Do you have full multiple company support enabled?

No

If you have full multiple company support enabled, do you have location scoping to company enabled?

No

Application log output

2025-12-26 11:16:29] production.ERROR: shell_exec(): Unable to execute 'category.id' {"view":{"view":"/var/www/html/resources/views/components/tables/bulk-actions.blade.php","data":[]},"userId":1,"exception":"[object] (Spatie\\LaravelIgnition\\Exceptions\\ViewException(code: 0): shell_exec(): Unable to execute 'category.id' at /var/www/html/resources/views/components/tables/bulk-actions.blade.php:21)
[stacktrace]
#0 /var/www/html/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(123): require('...')
#1 /var/www/html/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(124): Illuminate\\Filesystem\\Filesystem::Illuminate\\Filesystem\\{closure}()
#2 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(58): Illuminate\\Filesystem\\Filesystem->getRequire()
#3 /var/www/html/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(22): Illuminate\\View\\Engines\\PhpEngine->evaluatePath()
#4 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(75): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath()
#5 /var/www/html/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(10): Illuminate\\View\\Engines\\CompilerEngine->get()
#6 /var/www/html/vendor/laravel/framework/src/Illuminate/View/View.php(209): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get()
#7 /var/www/html/vendor/laravel/framework/src/Illuminate/View/View.php(192): Illuminate\\View\\View->getContents()
#8 /var/www/html/vendor/laravel/framework/src/Illuminate/View/View.php(161): Illuminate\\View\\View->renderContents()
#9 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesComponents.php(103): Illuminate\\View\\View->render()
#10 /var/www/html/resources/views/categories/index.blade.php(26): Illuminate\\View\\Factory->renderComponent()
#11 /var/www/html/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(123): require('...')
#12 /var/www/html/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(124): Illuminate\\Filesystem\\Filesystem::Illuminate\\Filesystem\\{closure}()
#13 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(58): Illuminate\\Filesystem\\Filesystem->getRequire()
#14 /var/www/html/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(22): Illuminate\\View\\Engines\\PhpEngine->evaluatePath()
#15 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(75): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath()
#16 /var/www/html/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(10): Illuminate\\View\\Engines\\CompilerEngine->get()
#17 /var/www/html/vendor/laravel/framework/src/Illuminate/View/View.php(209): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get()
#18 /var/www/html/vendor/laravel/framework/src/Illuminate/View/View.php(192): Illuminate\\View\\View->getContents()
#19 /var/www/html/vendor/laravel/framework/src/Illuminate/View/View.php(161): Illuminate\\View\\View->renderContents()
#20 /var/www/html/vendor/laravel/framework/src/Illuminate/Http/Response.php(79): Illuminate\\View\\View->render()
#21 /var/www/html/vendor/laravel/framework/src/Illuminate/Http/Response.php(35): Illuminate\\Http\\Response->setContent()
#22 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(920): Illuminate\\Http\\Response->__construct()
#23 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(887): Illuminate\\Routing\\Router::toResponse()
#24 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(807): Illuminate\\Routing\\Router->prepareResponse()
#25 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}()
#26 /var/www/html/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(59): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#27 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Barryvdh\\Debugbar\\Middleware\\InjectDebugbar->handle()
#28 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(51): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#29 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle()
#30 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/AuthenticateSession.php(67): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#31 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Session\\Middleware\\AuthenticateSession->handle()
#32 /var/www/html/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(64): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#33 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Auth\\Middleware\\Authenticate->handle()
#34 /var/www/html/app/Http/Middleware/CheckColorSettings.php(72): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#35 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckColorSettings->handle()
#36 /var/www/html/app/Http/Middleware/AssetCountForSidebar.php(116): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#37 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\AssetCountForSidebar->handle()
#38 /var/www/html/vendor/laravel/passport/src/Http/Middleware/CreateFreshApiToken.php(63): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#39 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Laravel\\Passport\\Http\\Middleware\\CreateFreshApiToken->handle()
#40 /var/www/html/app/Http/Middleware/CheckForTwoFactor.php(59): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#41 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckForTwoFactor->handle()
#42 /var/www/html/app/Http/Middleware/CheckUserIsActivated.php(47): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#43 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckUserIsActivated->handle()
#44 /var/www/html/app/Http/Middleware/CheckLocale.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#45 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckLocale->handle()
#46 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(88): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#47 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle()
#48 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#49 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle()
#50 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(75): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#51 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle()
#52 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#53 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(807): Illuminate\\Pipeline\\Pipeline->then()
#54 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(786): Illuminate\\Routing\\Router->runRouteWithinStack()
#55 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(750): Illuminate\\Routing\\Router->runRoute()
#56 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(739): Illuminate\\Routing\\Router->dispatchToRoute()
#57 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(201): Illuminate\\Routing\\Router->dispatch()
#58 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(170): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
#59 /var/www/html/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#60 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle()
#61 /var/www/html/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(59): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#62 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Barryvdh\\Debugbar\\Middleware\\InjectDebugbar->handle()
#63 /var/www/html/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#64 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Http\\Middleware\\HandleCors->handle()
#65 /var/www/html/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#66 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\PreventBackHistory->handle()
#67 /var/www/html/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#68 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\SecurityHeaders->handle()
#69 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#70 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#71 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle()
#72 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#73 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#74 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle()
#75 /var/www/html/app/Http/Middleware/CheckForDebug.php(25): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#76 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckForDebug->handle()
#77 /var/www/html/app/Http/Middleware/CheckForSetup.php(30): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#78 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\CheckForSetup->handle()
#79 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#80 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle()
#81 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#82 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest()
#83 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Session\\Middleware\\StartSession->handle()
#84 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(110): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#85 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle()
#86 /var/www/html/app/Http/Middleware/NoSessionStore.php(28): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#87 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): App\\Http\\Middleware\\NoSessionStore->handle()
#88 /var/www/html/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#89 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(209): Illuminate\\Http\\Middleware\\TrustProxies->handle()
#90 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(127): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#91 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\\Pipeline\\Pipeline->then()
#92 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(145): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
#93 /var/www/html/public/index.php(51): Illuminate\\Foundation\\Http\\Kernel->handle()
#94 {main}

Browser console output

Common Issues

• I have searched this repo for existing issues related to my issue (including closed issues)
• My APP_URL is set correctly in my .env file (including http or https and no trailing slash)
• I have searched the official Snipe-IT documentation and have checked the Common Issues documentation (where applicable)
• I have run database migrations (where applicable).
• I have attached screenshots and/or videos of the issue (where applicable)

Code of Conduct

• I agree to follow this project's Code of Conduct

[snipe]

Thanks for this report - in your version of Chrome, can you reproduce this on the demo?

[snipe]

Huh, no, I guess you can't based on your responses. I have no idea what could be causing this.

First checks would be:

• do you have any Chrome plugins that could possibly be interfering?
• What actually happens when you try to click on those three? Absolutely nothing, or does it try to redirect you, or?

My team is on their end of year break right now, but we'll try to help as much as we can

[z3niths]

Thanks for this report - in your version of Chrome, can you reproduce this on the demo?

No I cannot reproduce it on the Demo ( but im not sure if it's the same version or not)

[z3niths]

do you have any Chrome plugins that could possibly be interfering?

I dont think it's related to Client side, since it's 500 HTTP response from the server.
The log I've posted also from the laravel log on the server ( On my case I'm using Docker )

What actually happens when you try to click on those three? Absolutely nothing, or does it try to redirect you, or?

No redirect, it's just 500 http server error response,

[snipe]

You should be able to to go to Admin > Settings and it should tell you version you're on. That would be a big help for us to know to be able to be able to help you.

2025-12-26 11:16:29] production.ERROR: shell_exec(): Unable to execute 'category.id' {"view":{"view":"/var/www/html/resources/views/components/tables/bulk-actions.blade.php","data":[]},"userId":1,"exception":"[object] (Spatie\\LaravelIgnition\\Exceptions\\ViewException(code: 0): shell_exec(): Unable to execute 'category.id' at /var/www/html/resources/views/components/tables/bulk-actions.blade.php:21)
[stacktrace]

I have no idea what that could possibly mean. We don't even do a shell exec on bulk actions. Is it possible your logs are being conflated?

[z3niths]

You should be able to to go to Admin > Settings and it should tell you version you're on. That would be a big help for us to know to be able to be able to help you.

2025-12-26 11:16:29] production.ERROR: shell_exec(): Unable to execute 'category.id' {"view":{"view":"/var/www/html/resources/views/components/tables/bulk-actions.blade.php","data":[]},"userId":1,"exception":"[object] (Spatie\\LaravelIgnition\\Exceptions\\ViewException(code: 0): shell_exec(): Unable to execute 'category.id' at /var/www/html/resources/views/components/tables/bulk-actions.blade.php:21)
[stacktrace]

I have no idea what that could possibly mean. We don't even do a shell exec on bulk actions. Is it possible your logs are being conflated?

I posted all the version I'm using there, it's basically the latest version

Snipe-IT Version
v8.3.7

PHP Version
8.3.6

Composer Version
2.9.2

MySQL/MariaDB version
mysql Ver 8.0.44-0ubuntu0.24.04.2 for Linux on x86_64 ((Ubuntu))

How did you install Snipe-IT?
Docker

For the log, I can also confirm that It's fresh and related directly to the endpoint request, not sure about shell_exec() too it's sound dangerous to be injected, BTW could it be laravel or blade template frameworks related ?

[snipe]

We literally only use shell_exec when we have to check for stuff like "do you have git installed?"

That error doesn't make any sense, and it will be challenging for us to figure out what you and only you are having this problem, especially with a new install. Did you try to restore older data from a backup? (That's not a recommendation, just a question)

We want to help but we don't have a ton to work with :(

[z3niths]

Sure, I just reported here that I have found the issue,

I will help you do basic investigation and compare between, my data and fresh install.

FYI, I use Snipe-it since v4.2.0 and the upgrade step by step into v8.3.7

• v4.2.0 -> v4.6.2 -> v5.0.10 -> v6.2.0 -> v7.3.1 -> v7-latest -> v8.3.4 -> v8.3.7

I think I experience the issue after I updated v6.2.0 -> v7.3.1 -> v7-latest -> v8.3.4

[snipe]

That's unfortunately not helpful tho, as a lot of people upgrade from really old versions. Is it possible someone (maybe before you?) messed around with the database itself?

[snipe]

Okay, what's the output of running the upgrade script. That can often surface permissions of library dependencies that we might not otherwise have seen