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Robotic Process Automation (RPA) defines automation through software robots (or bots) to reduce manual labor in repetitive and rule-based tasks. RPA is based largely on Machine Learning and the use of Artificial Intelligence (AI) to build software robots or bots for running business-oriented activities. These bots simulate human actions in a myriad of ways, such as entering data into systems, processing transactions, responding to e-mails, and creating reports. RPA operates by interacting with existing systems, applications, and data sources just like a human user would, but much faster and more accurately.
Here is a simplified process of how RPA works:
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Recording the Process
RPA tool records the actions of a human user performing a task. These actions could include opening applications, entering data, making decisions based on predefined rules, or generating reports.
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Mapping the Workflow
After recording the process, the RPA software maps out the entire workflow to identify the sequence of actions required to complete the task. This mapping serves as the foundation for the automation process.
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Building the Bot
The software robot (bot) is then created based on the mapped workflow. Bots can be customized according to the organization’s needs, enabling them to execute specific actions.
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Execution and Monitoring
Once the bots are set up, they perform the automated tasks by interacting with the systems, applications, or databases involved. They are capable of running 24/7 without breaks, and their actions are monitored to ensure accuracy and efficiency.
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Continuous Improvement
RPA systems can be refined and updated to improve their performance over time. New workflows can be added, and existing workflows can be modified to address changing business needs.