|
| 1 | +## VERSION 2.8.0 |
| 2 | + |
| 3 | +Version 2.8 contains important security updates and the following new featuers: |
| 4 | + |
| 5 | +- NEW It is now possible create users one at a time, with or without inviting them. |
| 6 | +- NEW When creating tickets by API, you can now specify the CC and BCC for the new ticket. |
| 7 | +- NEW A new API for viewing and editing taggings has been added (thanks @schmidt) |
| 8 | +- NEW A honeypot (anti spam) feature was added to the new ticket form (thanks @schmidt) |
| 9 | +- CHANGE Assigning an agent no longer automatically marks the ticket as "pending". |
| 10 | +- CHANGE The whitelist of allowable file attachments has been significantly changed and made more flexible (see upgrade notes below). |
| 11 | +- FIX A bug was fixed that displays the proper error message when a non supported file attachment is made in the web UI |
| 12 | +- FIX #1576 The right menu no longer gets stuck open when turbolinks is enabled |
| 13 | +- FIX #1581 Radio buttons are now properly aligned in the mobile responsive view of the Singular theme |
| 14 | + |
| 15 | +IMPORTANT UPGRADE NOTES: |
| 16 | + |
| 17 | +This release of Helpy includes a change to the way file attachments are handled. Previous |
| 18 | +versions used a default "whitelist" of file types where were allowed and was generally limited to |
| 19 | +the most common image and doc foramts. |
| 20 | + |
| 21 | +This version adds configuration settings which can be modified by API that allow you to set your own |
| 22 | +whitelist of filetypes which should be allowed, or a blacklist of filetypes that should be rejected. In |
| 23 | +addition, the default whitelist has been removed, and Helpy now ships with a short blacklist of files that could be |
| 24 | +considered "risky." Files with these extensions are blacklisted by default: |
| 25 | + |
| 26 | +``` |
| 27 | +ade, adp, apk, appx, appxbundle, bat, cab, chm, cmd, com, cpl, dll, dmg, exe, hta, ins, isp, iso, jar, js, jse, lib, |
| 28 | +lnk, mde, msc, msi, msix, msixbundle, msp, mst, nsh, pif, ps1, scr, sct, .shb, sys, vb, vbe, vbs, vxd, wsc, wsf, wsh |
| 29 | +``` |
| 30 | + |
| 31 | +NOTE: Do not provide values for both blacklist and whitelist, as they will conflict and it will be impossible for |
| 32 | +customers to attach files. |
| 33 | + |
| 34 | + |
1 | 35 | ## VERSION 2.7.0
|
2 | 36 |
|
3 |
| -The 2.7 release of Helpy is here, with several great new features to help you b etter provide great customer support. |
| 37 | +The 2.7 release of Helpy is here, with several great new features to help you better provide great customer support. |
4 | 38 |
|
5 | 39 | New Features:
|
6 | 40 |
|
|
0 commit comments