I have a lot of errors or warnings in my log files regarding this integration

[Thorsten1982]

The problem

• Error while logging out: Host 192.168.188.70:443: Timeout error:
• Error fetching reolink.E1 Outdoor data: Host 192.168.188.70:443: Timeout error:
• Baichuan host 192.168.188.32: keepalive loop seems to have stopped running, restarting

What version of Home Assistant Core has the issue?

core-2025.1.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Reolink

Link to integration documentation on our website

https://www.home-assistant.io/integrations/reolink

Diagnostics information

config_entry-reolink-601e8c3ba845d3fbbcdd50917597d892.json
config_entry-reolink-dbebe30016de4acde633279b914a4128.json

Example YAML snippet

Anything in the logs that might be useful for us?

2025-01-15 08:16:00.663 ERROR (MainThread) [reolink_aio.api] Host 192.168.188.70:443: unknown exception "Host 192.168.188.70:443: LoginError: received 'login failed'" occurred, traceback:
Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 703, in _request
    conn = await self._connector.connect(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
        req, traces=traces, timeout=real_timeout
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 548, in connect
    proto = await self._create_connection(req, traces, timeout)
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1056, in _create_connection
    _, proto = await self._create_direct_connection(req, traces, timeout)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1369, in _create_direct_connection
    transp, proto = await self._wrap_create_connection(
                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<7 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/aiohttp/connector.py", line 1122, in _wrap_create_connection
    return await self._loop.create_connection(*args, **kwargs, sock=sock)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/asyncio/base_events.py", line 1188, in create_connection
    transport, protocol = await self._create_connection_transport(
                          ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<2 lines>...
        ssl_shutdown_timeout=ssl_shutdown_timeout)
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/asyncio/base_events.py", line 1221, in _create_connection_transport
    await waiter
asyncio.exceptions.CancelledError
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5486, in send_chunk
    response = await self._aiohttp_session.post(url=self._url, json=body, params=param, allow_redirects=False, timeout=self._timeout)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 607, in _request
    with timer:
         ^^^^^
  File "/usr/local/lib/python3.13/site-packages/aiohttp/helpers.py", line 671, in __exit__
    raise asyncio.TimeoutError from exc_val
TimeoutError
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5528, in send_chunk
    raise LoginError(f"Host {self._host}:{self._port}: LoginError: received '{detail}'")
reolink_aio.exceptions.LoginError: Host 192.168.188.70:443: LoginError: received 'login failed'

Additional information

No response

[home-assistant]

Hey there @starkillerOG, mind taking a look at this issue as it has been labeled with an integration (reolink) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of reolink can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign reolink Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

reolink documentation
reolink source
_{^{(message by IssueLinks)}}

[jherr32885]

I'm also having issues with the integration. "Failed setup, will retry: Error while trying to setup 192.168.1.XX: Client connector error during login of host 192.168.1.XX:XXX: Host 192.168.1.XX:XXX: connection error: Cannot connect to host 192.168.1.XX:XXX ssl:default [Connect call failed ('192.168.1.XX', XXX)]

[starkillerOG]

Did you set a static IP/ DHCP reservation in your router for these Reolink devices?
Otherwise a change of IP can cause this.

See these troubleshooting steps: https://www.home-assistant.io/integrations/reolink/#entities-intermittently-become-unavailable

Moreover, by default Reolink cameras reboot themselfs once a week (normally on sunday night). This reboot causes the camera to drop off the network for about 2 minutes, that also causes these errors. So if it only happens once a week, that is normal.

[lexiismadd]

I'm also getting the same error for my home hub, which has a static IP. It worked fine with 2025.1.4 but since upgrading to 2025.2.1, I'm getting the exact errors the others are reporting above

Update: I reverted back to 2014.1.4 and it's working again, but now I'm stuck on that version

[Konstigt]

I also get this. But it seems to be working anyway. I have four Reolink cameras but I only get this error with one of them.

HA version 2025.2.2.

I have:
E1 Zoom
RLC-520A
RLC-510A (IPC_MS1NA45MP)
RLC-510A (IPC_523128M5MP_V2)

Only the last one gives this problem right now.

[core-ssh ~]$ ha core logs -f | grep reolink_aio.api 2025-02-12 09:13:07.524 ERROR (MainThread) [reolink_aio.api] Host x.x.x.x:443: unknown exception "Host x.x.x.x:443: LoginError: received 'login failed'" occurred, traceback: File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5605, in send_chunk 2025-02-12 09:13:07.535 ERROR (MainThread) [reolink_aio.api] Host x.x.x.x:443: unknown exception "Host x.x.x.x:443: LoginError: received 'login failed'" occurred, traceback: File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5611, in send_chunk File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5462, in send File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5810, in send_chunk File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5605, in send_chunk 2025-02-12 09:13:07.545 ERROR (MainThread) [reolink_aio.api] Host x.x.x.x:443: unknown exception "Host x.x.x.x:443: LoginError: received 'login failed'" occurred, traceback: File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5611, in send_chunk File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5462, in send File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5810, in send_chunk File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5611, in send_chunk File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5462, in send File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5810, in send_chunk File "/usr/local/lib/python3.13/site-packages/reolink_aio/api.py", line 5605, in send_chunk 2025-02-12 09:13:07.545 WARNING (MainThread) [reolink_aio.api] Error while logging out: Host x.x.x.x:443: LoginError: received 'login failed'