Live Stream Not Loading on HomeKit (Tapo C520WS)

[yuma-dev]

I recently got a Tapo C520WS and switched from Alexa to HomeKit. At first, I thought the stream wasn’t loading because the HomePod needed to handle the processing. After getting a HomePod, the issue persists.

• Preview frames work fine, but when I open the camera, the stream loads for a while and then fails.
• Logs show the stream is sending a lot of encrypted data, but nothing seems to be reaching HomeKit.
• I checked the documentation and other reports, tried changing the video codec, but no success.
• The docs mention that the audio stream is disabled by default so I didn't fiddle around with that yet.

I’m new to Home Assistant but eager to learn. This camera is important to me because without it working, I’d have to continue paying for a monthly subscription. Any help is greatly appreciated!

😵 Thanks in advance to anyone who can assist!

What version of Home Assistant Core has the issue?

core-2025.1.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

homekit

Link to integration documentation on our website

https://www.home-assistant.io/integrations/homekit

Diagnostics information

config_entry-homekit-01JJVVZKKHHSPRN1AKG05S9798.json

Example YAML snippet

Anything in the logs that might be useful for us?

https://gist.github.com/yuma-dev/bc2ced99e814190be745188c044b7599 (not sure if this is useful or not)

Additional information

No response

[home-assistant]

Hey there @bdraco, mind taking a look at this issue as it has been labeled with an integration (homekit) you are listed as a code owner for? Thanks!

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[JrSys4dmin]

I am having the same issue with Reolink cameras as well

[AlbertoSardo]

Having the exact same issue with an IP Camera

[bdraco]

Can you give it a try with the built-in tplink integration with 2025.2 when its released next week so we can eliminate the custom integration as the source of the issue?