Description
The problem
I've had a 6 camera set up working in home assistant for over a year and decided to replace a couple 811A's with CX810. As soon as I unplugged the first 811A, the NVR and cameras went unresponsive in home assistant. Didn't think much of it and went on to replace both cameras, neither of which were discovered in home assistant. 2 days later, the NVR and pre-existing cameras were still unresponsive and the new cameras had not been discovered. I tried all of the following
Reloading the integration/Re-entering the credentials
Turn off the Illegal login option
Power cycle the NVR
Change NVR IP address
Factory reset NVR
Delete and reinstall the reolink integration (The NVR integrates fine but no cameras come into HA)
For reference, all cameras are POE directly wired to the NVR. The cameras are all visible using the reolink app and when I put the credentials into scrypted, the cameras still work. All stream options are enabled on the NVR. So I am completely out of ideas as to why they are not showing up in home assistant. Any help is appreciated.
Edit: I think I found the issue but I dont know how to solve it: The NVR and related previous cameras are still within my home assistant devices, they are just untagged, so I don't see anyway of deleting them. I think this is leading to the reolink integration not adding in the NVR because it already 'exists' in my devices. However it is completely un-operational and also has no entities.
What version of Home Assistant Core has the issue?
core-2025.4.3
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
No response
Link to integration documentation on our website
No response
Diagnostics information
No response
Example YAML snippet
Anything in the logs that might be useful for us?
Additional information
No response