Multiple Cameras Adding under one Device Still an Issue.

[Mark-Longley]

The problem

Hi, This was raised as an issue a week or so back and closed following the last update. However it seems to still be causing problems for some users.
I currently have 14 Reolink cameras attached. But the integration only adds 12 devices.
1 one the devices contains the entity's for 3 cameras. Plus some odd additional Entities?
by odd additional ones there are 4 copies of some entities but 3 for others ?? see screen shots.
I've also attached logs.

Thanks

What version of Home Assistant Core has the issue?

2025.4.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Reolink

Link to integration documentation on our website

No response

Diagnostics information

config_entry-reolink-01JS7PVWX1R5MEEQ0VX9CVK6CK.json

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

[home-assistant]

Hey there @starkillerOG, mind taking a look at this issue as it has been labeled with an integration (reolink) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of reolink can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign reolink Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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[IP0rTeR]

Same problem here! I have the NRV System with 8 Cameras installed. the Doorbell, PoE Cams and the Indoor WLAN cam are listed separately. Now I have added a new WLAN outdoorcam and it also recognized as a new device. Today I added another WLAN outdoorcam (the same device) and it's combined as one device with the other outdoorcam.

[Paper-Jye]

I am also haviong this issue - I have the wifi doorbell camera, a wifi DUO camera and 2 poe cameras all linked through the NVR. Both of the PoE cameras show in the same device in home assistant

[pfurrie]

Am having the same problem -- entities from several cameras attributed to a single camera.

Additionally, the NVR device only shows five entities, three of which are cameras, though the NVR actually has six cameras configured.

[buckbren]

I'm also having the same problem -- entities from several cameras attributed to a single camera. NVR shows each camera individually.

[jws123-Git]

I have the exact same issue also.
It's combining my PoE doorbell with the Duo Floodlight WiFi.

Running HA on Raspberry Pi 4, HA core 2025.4.4.
Reolink NVR RLN36, firmware v3.5.1.356_24110148.

I've tried deleting and re-adding the integration but the same issue occurred (with the same cameras)

[starkillerOG]

@jws123-Git could you try removing the integration, restarting HomeAssistant, only after the full restart of HA, add the integration again?

[starkillerOG]

It was a issue I accidentally introduced concerning the MAC of IPC cams connected to a NVR. I fixed this in HA 2025.4.3, but once the device has the wrong mac/device identifier assigned, the device Registry is messed up.

If you remove the integration and re-add it will remember the device and the issue persists.
So we need the device registry to be cleaned/purged. I think this happens during a full restart of HA.

[starkillerOG]

Sorry for the late response, currently on vacation. Will be back end this week.

[alux35]

I am having this same issue and tonight I tried removing the Reolink integration, rebooting HA, then re-adding the integration. I linked it through my NVR which is how I had it hooked up before. It only seemed to pull in one of my cameras instead of the 9 devices I actually have (which includes the NVR itself that used to be pulled in as its own device). On the plus side, the entities on the one device it did pull in only belong to that camera.

[alux35]

Looking in the logs I am seeing these log lines for the Reolink integration

Here is the contents of one of the errors for the camera domain

Logger: homeassistant.components.camera
Source: helpers/entity_platform.py:633
integration: Camera (documentation, issues)
First occurred: 8:50:39 PM (112 occurrences)
Last logged: 9:35:33 PM

Error adding entity None for domain camera with platform reolink
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 633, in _async_add_entities
await coro
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 822, in _async_add_entity
device = dev_reg.async_get(self.hass).async_get_or_create(
config_entry_id=self.config_entry.entry_id,
config_subentry_id=config_subentry_id,
**device_info,
)
File "/usr/src/homeassistant/homeassistant/helpers/device_registry.py", line 885, in async_get_or_create
device = self.async_update_device(
device.id,
...<17 lines>...
via_device_id=via_device_id,
)
File "/usr/src/homeassistant/homeassistant/helpers/device_registry.py", line 1170, in async_update_device
self.devices[device_id] = new
~~~~~~~~~~~~^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/registry.py", line 42, in setitem
self._unindex_entry(key, entry)
~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/device_registry.py", line 648, in _unindex_entry
self._unindex_entry_value(key, area_id, self._area_id_index)
~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/registry.py", line 56, in _unindex_entry_value
del entries[key]
~~~~~~~^^^^^
KeyError: 'redacted'