updated relative links in docs

Shreyaakothari · web-flow · commit 668c6783c7dc · 2025-06-09T09:24:25.000+05:30
Link fix
diff --git a/documents/additional-integrations/marketing-automations-platform/iterable.md b/documents/additional-integrations/marketing-automations-platform/iterable.md
@@ -15,8 +15,8 @@ To share any kind of information between these systems, they need to make a conn
 3. **Find API Keys:** Look for the `Integrations` section in the main menu and hover over it. Select `API Keys` from the dropdown.
 4. **Create a New Key:** Click on `New API Key` when the page opens.
    * **Give it a Name:** Choose a descriptive name to easily identify its purpose (e.g. "HotWax Commerce Integration").
-   * **Select Key Type:** Choose "Server-side" as this key will be used by HotWax Commerce to share details. You can find more details about key types:[link to Iterable API Keys documentation](https://support.iterable.com/hc/en-us/articles/360043464871-API-Keys).
-5. **Generate the Key:** Click on `Create API Key`. A pop-up will appear displaying the generated key. **Important:** This key will only be displayed once.
+   * **Select Key Type:** Choose "Server-side" as this key will be used by HotWax Commerce to share details. You can find more details about key types:[Iterable API Keys documentation](https://support.iterable.com/hc/en-us/articles/360043464871-API-Keys).
+5. **Generate the Key:** Click on `Create API Key`. A pop-up will appear displaying the generated key. **Important:** This key will only be displayed once. 
 6. **Copy and Secure the Key:** Carefully copy the entire API key and store it securely in a password manager or other encrypted location. **Never share it publicly.**
 
 **Remember:** Treat the API key like a password. Avoid sharing it and keep it confidential for secure communication between HotWax Commerce and Iterable.
diff --git a/documents/integrate-with-hotwax/journeys/brokering-and-allocation/soft-allocation.md b/documents/integrate-with-hotwax/journeys/brokering-and-allocation/soft-allocation.md
@@ -18,7 +18,7 @@ To check eligible shipping facilities near the customer, the latitude and longit
 
 a. If the customer inputs their postal code:
 
-* Use the [postcodeLookup](broken-reference) API to convert the postal code into latitude and longitude coordinates. Learn more about how to use the postCodeLookup API and convert postal codes into latitudes and longitudes.
+* Use the [postcodeLookup](/documents/integrate-with-hotwax/api/facility/postcode-lookup.md) API to convert the postal code into latitude and longitude coordinates. Learn more about how to use the postCodeLookup API and convert postal codes into latitudes and longitudes.
 
 b. If the customer allows access to their system location:
 
diff --git a/documents/learn-netsuite/netsuite-deployment/sdf-bundle/README.md b/documents/learn-netsuite/netsuite-deployment/sdf-bundle/README.md
@@ -16,7 +16,7 @@ Before developers can leverage the SuiteCloud Development Framework (SDF) for de
 
 ### Developer Role Setup for SDF
 
-In addition to administrator-level configurations, developers intending to utilize SDF with a NetSuite role must undergo additional setup. This ensures developers have the necessary permissions and access for effective use of SDF capabilities. For detailed instructions on setting up a developer role for SDF, refer to [Oracle's documentation](https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/subsect\_1539287603.html#Setting-Up-a-Role-for-SuiteCloud-Development-Framework-Development).
+In addition to administrator-level configurations, developers intending to utilize SDF with a NetSuite role must undergo additional setup. This ensures developers have the necessary permissions and access for effective use of SDF capabilities. For detailed instructions on setting up a developer role for SDF, refer to [Oracle's documentation](https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_4724921075.html).
 
 It's essential to note that these configurations require active involvement from developers. Therefore, thoroughly review and follow the provided documentation to ensure the successful establishment of SuiteCloud Development Framework capabilities within the NetSuite environment.
 
diff --git a/documents/learn-shopify/initial-sync/upload-inventory.md b/documents/learn-shopify/initial-sync/upload-inventory.md
@@ -10,7 +10,7 @@ HotWax Commerce serves as the master of inventory availability. It seamlessly co
 
 ## Initial Inventory Sync in HotWax Commerce
 
-HotWax commerce gets inventory feed from [ERP, WMS](/documents/learn-hotwax-oms/business-process-models/order-lifecycle#inventory-transactions-in-erp-wms), or [POS systems](/documents/learn-hotwax-oms/business-process-models/inventory-lifecycle#inventory-transactions-in-pos) to update the inventory in its system. The external system places the order on the SFTP location, HotWax commerce processes these files and updates the inventory in its system. For retailers who lack API-based integrations, HotWax Commerce also allows manual inventory upload through the [HotWax Commerce import inventory app](/documents/retail-operations/inventory/inventory-upload).
+HotWax Commerce gets [inventory feed](/documents/learn-hotwax-oms/business-process-models/inventory-lifecycle.md) from ERP, WMS, or POS systems to update the inventory in its system. The external system places the order on the SFTP location, HotWax Commerce processes these files and updates the inventory in its system. For retailers who lack API-based integrations, HotWax Commerce also allows manual inventory upload through the [HotWax Commerce import Inventory App](/documents/retail-operations/inventory/inventory-upload/README.md).
 
 ## Create Facility Groups to Sell Online
 
diff --git a/documents/learn-shopify/shopify-integration/products/README.md b/documents/learn-shopify/shopify-integration/products/README.md
@@ -13,4 +13,4 @@ HotWax Commerce requires accurate product data to track inventory changes and en
 3. **Updating Product Details:** Synchronizing HotWax Commerce with the Shopify store as product information changes.
 4. **Deleting Existing Products:** Ensuring data integrity by removing products from HotWax Commerce when they're deleted from the Shopify store.
 
-<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><mark style="color:red;"><strong>How to set up jobs in Job Manager App</strong></mark></td><td>Learn how to set up jobs in HotWax Commerce to Synchronize Product Data from Shopify</td><td></td><td></td><td></td><td><a href="/documents/retail-operations/workflow/job-management/job-details.md">Job Manager</a></td><td><a href="../.gitbook/assets/Inventory (1).png">Inventory (1).png</a></td></tr><tr><td><mark style="color:red;"><strong>FAQ</strong></mark></td><td>Find answers to commonly asked questions</td><td></td><td></td><td></td><td><a href="https://www.hotwax.co/frequently-asked-questions">https://www.hotwax.co/frequently-asked-questions</a></td><td><a href="../.gitbook/assets/FAQ (1).png">FAQ (1).png</a></td></tr><tr><td><mark style="color:red;"><strong>Contact us</strong></mark></td><td>Looking for more answers?<br><br>Connect with our experts to achieve true omnichannel integration</td><td></td><td></td><td></td><td><a href="https://www.hotwax.co/connect">https://www.hotwax.co/connect</a></td><td><a href="../.gitbook/assets/Contact.png">Contact.png</a></td></tr></tbody></table>
+<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><mark style="color:red;"><strong>How to set up jobs in Job Manager App</strong></mark></td><td>Learn how to set up jobs in HotWax Commerce to Synchronize Product Data from Shopify</td><td></td><td></td><td></td><td><a href="/documents/retail-operations/workflow/job-management/job-details.md">Job Manager</a></td><td><a href="../.gitbook/assets/Inventory (1).png">Inventory (1).png</a></td></tr><tr><td><mark style="color:red;"><strong>FAQ</strong></mark></td><td>Find answers to commonly asked questions</td><td></td><td></td><td></td><td><a href="https://www.hotwax.co/frequently-asked-questions">https://www.hotwax.co/frequently-asked-questions</a></td><td><a href="../.gitbook/assets/FAQ (1).png">FAQ (1).png</a></td></tr><tr><td><mark style="color:red;"><strong>Contact us</strong></mark></td><td>Looking for more answers?<br><br>Connect with our experts to achieve true omnichannel integration</td><td></td><td></td><td></td><td><a href="https://www.hotwax.co/connect">https://www.hotwax.co/connect</a></td><td><a href="/documents/retail-operations/.gitbook/assets/contact.png">Contact.png</a></td></tr></tbody></table>
diff --git a/documents/retail-operations/SUMMARY.md b/documents/retail-operations/SUMMARY.md
@@ -22,7 +22,7 @@
   * [Pre-Orders](workflow/job-workflows/pre-orders.md)
   * [Orders](workflow/job-workflows/orders.md)
   * [Fulfillment](workflow/job-workflows/fulfillment.md)
-  * [Inventory](./workflow/job-workflows/inventory.md)
+  * [Inventory](workflow/job-workflows/inventory.md)
   * [Products](workflow/job-workflows/products.md)
   * [Miscellaneous](workflow/job-workflows/miscellaneous.md)
 
diff --git a/documents/retail-operations/inventory/troubleshooting/inventory-synchronization-errors.md b/documents/retail-operations/inventory/troubleshooting/inventory-synchronization-errors.md
@@ -51,7 +51,7 @@ HotWax Commerce relies on two main jobs for inventory synchronization to Shopify
 
 1. **Ensure Jobs are Scheduled**
    * In HotWax Commerce, navigate to the `Inventory` page in the `Job Manager App`
-   * Verify that [`Update Recent Inventory Changes`](../../job-workflows/inventory.md) and [`Hard Sync Job`](https://docs.hotwax.co/documents/v/retail-operations/workflow/job-workflows/inventory) are scheduled as per your preferred frequency.
+   * Verify that [`Update Recent Inventory Changes`](../../workflow/job-workflows/inventory.md) and [`Hard Sync Job`](https://docs.hotwax.co/documents/v/retail-operations/workflow/job-workflows/inventory) are scheduled as per your preferred frequency.
 2. **Check Job Status**
    * Look into the job pipeline to ensure these jobs are not marked as failed.
    * Re-run the jobs if necessary.
diff --git a/documents/retail-operations/orders/order-management/auto-cancellation.md b/documents/retail-operations/orders/order-management/auto-cancellation.md
@@ -6,7 +6,7 @@ Managing inventory and order fulfillment is a critical aspect of retail operatio
 
 #### 1. **Access the Order Routing App**
 
-* **Navigate to:** Launchpad > [`Order Routing`](broken-reference) App. This is where you configure brokering runs and set up auto-cancellation rules for unfillable orders. Inventory managers or fulfillment team members typically use this to manage order fulfillment and brokering logic.
+* **Navigate to:** Launchpad > [`Order Routing`](/documents/retail-operations/orders/order-routing/README.md) App. This is where you configure brokering runs and set up auto-cancellation rules for unfillable orders. Inventory managers or fulfillment team members typically use this to manage order fulfillment and brokering logic.
 
 #### 2. **Select the Brokering Run**
 
diff --git a/documents/retail-operations/orders/order-management/troubleshooting/order-indexing-discrepancy.md b/documents/retail-operations/orders/order-management/troubleshooting/order-indexing-discrepancy.md
@@ -20,7 +20,7 @@ HotWax Commerce utilizes Solr, an open-source enterprise-search platform, to ind
       * Create user login indexes
       * Create OISGIR indexes
 
-For more details, kindly refer to this [documentation](../../../system-admin/search-admin.md).
+For more details, kindly refer to this [documentation](/documents/system-admin/administration/company/README.md).
 
 #### 2. Correctly Indexing Orders on the "Find Order Details" Page
 
diff --git a/documents/retail-operations/orders/order-routing/inventory-rules.md b/documents/retail-operations/orders/order-routing/inventory-rules.md
@@ -219,7 +219,7 @@ Final inventory rule
 {% hint style="warning" %}
 Once you've configured each rule, change its status from **Draft** to **Active** to make it operational. To do this, click on **Draft** and select **Active,** or revert an active rule back to **Draft** if any adjustments are required.
 
-Once all rules are active, and your routing is fully configured, set the [Brokering Run](broken-reference/) to **Active** so that orders can be processed as scheduled.
+Once all rules are active, and your routing is fully configured, set the [Brokering Run](/documents/retail-operations/orders/order-routing/brokering-runs.md) to **Active** so that orders can be processed as scheduled.
 {% endhint %}
 
 ### Add Special Handling for Standard Orders
diff --git a/documents/retail-operations/orders/order-routing/troubleshooting/incorrect-facility-configurations.md b/documents/retail-operations/orders/order-routing/troubleshooting/incorrect-facility-configurations.md
@@ -13,7 +13,7 @@ For orders to be routed correctly, the facilities need to be associated with the
 ### Resolution Steps
 
 1. Navigate to the Facilities App.
-2. Navigate to the [Facility Groups page](../../system-admin/administration/facilities/manage-groups.md).
+2. Navigate to the [Facility Groups page](/documents/system-admin/administration/facilities/manage-groups.md).
 3. Identify the facility group with the "Brokering\_Group" subtype.
 4. Click on the chip available against the facilities.
 5. From the submenu, click on "View Facilities" to verify the facilities or "Quick Edit" to add or remove any facility from the group.
@@ -27,4 +27,4 @@ For orders to be routed correctly, the facilities need to be associated with the
 3. Click on the inventory rule you would like to configure.
 4. Click on "Filter", select "Facilities," and choose the correct facility group to which you would like to broker the order.
 
-For more details on Order Routing, refer to our [user manual](broken-reference).
+For more details on Order Routing, refer to our [user manual](/documents/retail-operations/orders/order-routing/README.md).
diff --git a/documents/retail-operations/workflow/job-management/job-queueing.md b/documents/retail-operations/workflow/job-management/job-queueing.md
@@ -43,7 +43,7 @@ Displays all the jobs queued for execution.
 
 <figure><img src="../../.gitbook/assets/Pending 1.png" alt="" width="563"><figcaption></figcaption></figure>
 
-<figure><img src="../../jobManager/.gitbook/assets/Screenshot%202023-11-07%20at%204.09.42%20PM.png" alt=""><figcaption></figcaption></figure>
+<figure><img src="/documents/retail-operations/.gitbook/assets/Screenshot 2023-11-07 at 4.09.42 PM.png" alt=""><figcaption></figcaption></figure>
 {% endtab %}
 
 {% tab title="Running" %}
diff --git a/documents/retail-operations/workflow/job-management/troubleshooting/job-stuck.md b/documents/retail-operations/workflow/job-management/troubleshooting/job-stuck.md
@@ -10,7 +10,7 @@ A scheduled job has been running for a longer duration than expected (more than
 
 ## Step 1: Check the Job Queue Status
 
-1. Go to [https://.hotwax.io/webtools/control/FindJob](../../../job-manager/troubleshooting/https:/%3CinstanceName%3E.hotwax.io/webtools/control/FindJob/).
+1. Go to [https://.hotwax.io/webtools/control/FindJob](/documents/retail-operations/workflow/job-management/job-queueing.md).
 2. Navigate to the status field and click on "Pending."
 
 ## Step 2: Verify Pending Jobs
diff --git a/documents/retail-operations/workflow/job-management/troubleshooting/schedule-job.md b/documents/retail-operations/workflow/job-management/troubleshooting/schedule-job.md
@@ -10,7 +10,7 @@ If you are unable to schedule a job in the Job Manager application, and the job
 
 ## Step 1: Verify Job Data in the OMS Backend
 
-Access the instance web tools using this URL: [https://{instance.name}.hotwax.io/webtools/control/FindGeneric?entityName=JobSandbox](../../../job-manager/troubleshooting/https:/%3CinstanceName%3E.hotwax.io/webtools/control/FindGeneric/).
+Access the instance web tools using this URL: [https://{instance.name}.hotwax.io/webtools/control/FindGeneric?entityName=JobSandbox](/documents/system-admin/administration/data-manager/troubleshooting/README.md).
 
 ## Step 2: Check Job Data
 
diff --git a/documents/store-operations/fulfillment/order-lookup.md b/documents/store-operations/fulfillment/order-lookup.md
@@ -22,8 +22,6 @@ The `Find Orders` page within the `Order Lookup` page helps store managers acces
 4. **Sort Orders**
    * This feature helps in prioritizing orders based on the newest and oldest orders. Click on the sort icon next to the show order items to sort orders from newest to oldest or vice versa.
 
-![order lookup view page](https://github.com/swati1717/oms-documentation/assets/160713110/c8ef90ec-504e-46c3-b755-753076c780ad)
-
 ### Filter Orders
 
 HotWax Commerce enables store managers to filter orders based on specific criteria, simplifying the analysis of particular order-specific subsets.
@@ -113,5 +111,3 @@ Store managers need to oversee order processing, address customer inquiries, and
 
 * Look at the inventory allocation section to see when and from which store the inventory was allocated for the order.
 * Visibility into inventory helps in understanding stock levels and fulfillment locations, ensuring accurate information is provided to customers.
-
-![order lookup detail page](https://github.com/swati1717/oms-documentation/assets/160713110/1d1645aa-e29b-41fb-9342-caa444b965a2)
diff --git a/documents/system-admin/administration/data-manager/configurations.md b/documents/system-admin/administration/data-manager/configurations.md
@@ -86,12 +86,12 @@ In HotWax Commerce, the ability to view data logs is crucial for verifying the a
 
 * Identify the relevant configurations in the search results.
 * Click on the `open link` icon located in front of the service name.
-* The system will open the [Import Data page](broken-reference) for the selected service.
+* The system will open the [Import Data page](/documents/system-admin/administration/data-manager/troubleshooting/manual-data-import.md) for the selected service.
 
 3. Check the Status of the Service:
 
 * Review the displayed information to check the status of the service.
-* Ensure that the status of the service is finished. You can view different data status types [here.](broken-reference)
+* Ensure that the status of the service is finished. You can view different data status types [here.](/documents/integrate-with-hotwax/api/facility/postcode-lookup.md)
 * If any of the services fails, users can read the failed records through the data logs. Failed records are simply JSON/CSV file which has the failed reason appended at the end of the record, which can be used for troubleshooting.
 
 **View Logs for Detailed Information:**
diff --git a/documents/system-admin/administration/data-manager/imports.md b/documents/system-admin/administration/data-manager/imports.md
@@ -99,7 +99,3 @@ By following these structured steps, you can diagnose and resolve issues with da
 * Bulk Purchase Order Closure
 
 These frequently used imports cater to various needs, allowing users to perform tasks such as canceling orders, managing employees, updating inventory, importing sales and purchase orders, and more, enhancing the efficiency of OMS operations.
-
-<figure><img src="../.gitbook/assets/Data Imports.png" alt=""><figcaption></figcaption></figure>
-
-<figure><img src="../.gitbook/assets/Import%20Data%20in%20MDM.png" alt=""><figcaption></figcaption></figure>
diff --git a/documents/system-admin/administration/data-manager/troubleshooting/data-not-imported.md b/documents/system-admin/administration/data-manager/troubleshooting/data-not-imported.md
@@ -32,8 +32,6 @@ You scheduled a job to import data into OMS, but the imported data is not loaded
 * Navigate to the import menu to find the files you have imported in OMS.
 * Check the status of the files; they should transition from Pending to Finished.
 
-<figure><img src="../.gitbook/assets/Frame%20698.png" alt="" width="375"><figcaption></figcaption></figure>
-
 ## Scenario 2: Incorrect File Format
 
 When importing data from external systems into HotWax Commerce, files must adhere to specific formats supported by the system. Failure to do so can result in import failures and data discrepancies.
diff --git a/documents/system-admin/administration/users/add-picker.md b/documents/system-admin/administration/users/add-picker.md
@@ -44,7 +44,7 @@ Video: Adding Individual Pickers
 
 1.Go to the `Store Fulfillment` app within HotWax Commerce.
 
-2.Access the Orders tab within the store [`Fulfillment`](/documents/store-operations/fulfillment/fulfillment.md)
+2.Access the Orders tab within the store [`Fulfillment`](/documents/store-operations/fulfillment/README.md)
 
 3.Locate the order that need to be processed, or select orders in bulk.
 
diff --git a/documents/system-admin/fulfillment/configure-rate-shopping.md b/documents/system-admin/fulfillment/configure-rate-shopping.md
@@ -33,7 +33,7 @@ Once shipping methods are created, retailers have to also map Shopify Shop carri
 
 ### Add Carrier Facility
 
-In HotWax Commerce, the ability to add shipping carriers to facilities is essential for order fulfillment. Once a shipment gateway is set, adding carriers to facilities enables shipping label generation specifically for those carriers associated with the selected facility. To learn more about how to add a carrier party to the facility, read our [user manual](ShippingGateways.md#add-carrier-facility)
+In HotWax Commerce, the ability to add shipping carriers to facilities is essential for order fulfillment. Once a shipment gateway is set, adding carriers to facilities enables shipping label generation specifically for those carriers associated with the selected facility. To learn more about how to add a carrier party to the facility, read our [user manual](./shipping-methods/shipping-gateway.md) 
 
 Once the shipment method is saved and mapped, HotWax Commerce runs a carrier-specific API call to generate a shipping label based on the shipment method selected by the customer during checkout. Since all shipment methods are mapped, HotWax Commerce directly generates the shipping label based on the shipment method, shipping distance, and the box size from the carrier.
 
diff --git a/documents/system-admin/fulfillment/shipping-methods/shipping-gateway.md b/documents/system-admin/fulfillment/shipping-methods/shipping-gateway.md
diff --git a/documents/system-admin/inventory/README.md b/documents/system-admin/inventory/README.md
