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# Customer Behavior Analysis & Personalized Marketing Strategy
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### **Project Title**:
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**Project Name**: Customer Behavior Analysis & Personalized Marketing Strategy
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**Project Description**: Analyzed customer transaction data from an e-commerce platform to uncover purchasing patterns, segment users, and recommend targeted marketing strategies.
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**Project Duration**: 1 month
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**Project Team**: 2 members
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**Project Location**: India
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**Project Timeline**: 1 week
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**Project Deliverables**:
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- RFM analysis report
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- K-means clustering report
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- Dashboards (Tableau/Power BI)
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- Recommendation system report
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- Cart abandonment analysis
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**Customer Behavior Analysis & Personalized Marketing Strategy**
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**Tools**: Python (Pandas, Scikit-learn, Matplotlib/Seaborn), SQL, Excel/Tableau
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---
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#### **Description**
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Analyzed customer transaction data from an e-commerce platform to uncover purchasing patterns, segment users, and recommend targeted marketing strategies.
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- **Data Sources**: Public datasets (e.g., [Online Retail Dataset from UCI](https://archive.ics.uci.edu/ml/datasets/Online+Retail)), or synthetic sales data.
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- **Key Tasks**:
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1. Performed **RFM analysis** (Recency, Frequency, Monetary) to segment customers based on engagement.
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2. Identified high-value, at-risk, and dormant customers using **K-means clustering**.
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3. Visualized trends (e.g., seasonal purchases, product preferences) via dashboards (Tableau/Power BI).
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4. Built a simple recommendation system using collaborative filtering (e.g., cosine similarity for product suggestions).
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5. Analyzed cart abandonment rates and proposed interventions (e.g., discounts for at-risk customers).
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---
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#### **Outcome**
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- Proposed personalized email campaigns and loyalty programs, projecting a **15% increase in repeat purchases**.
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- Highlighted underperforming product categories and recommended inventory adjustments.
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- Created interactive dashboards for stakeholders to monitor KPIs like CLTV (Customer Lifetime Value) and churn risk.
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---
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### **Why This Project Stands Out**
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1. **Business Impact**: Directly ties to revenue growth, customer retention, and marketing efficiency.
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2. **Technical Breadth**: Combines SQL for data extraction, Python for analysis, and visualization tools.
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3. **Relevance**: Applicable across industries (e-commerce, SaaS, retail).
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---
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### **How to Present in Your Resume**
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**Customer Behavior Analysis | Python, SQL, Tableau**
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- Segmented 5,000+ customers into 4 groups using RFM and K-means clustering; identified top 10% high-value customers driving 40% of revenue.
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- Built a recommendation engine suggesting personalized products, increasing average order value by $12 in simulations.
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- Visualized seasonal trends and cart abandonment hotspots, leading to targeted campaign strategies.
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---
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### **Bonus Tips**
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- **GitHub Repo**: Share cleaned datasets, Jupyter Notebooks, and dashboard snapshots.
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- **Metrics**: Quantify results (e.g., "% increase in engagement," "X% higher click-through rate").
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- **Domain Knowledge**: Mention how insights align with business goals (e.g., reducing churn, upselling).
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# All Project Name
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[Sales Performance Analysis & Forecasting](Interview\Personal Project interview Question\Sales Performance Analysis & Forecasting)
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[Personal Project interview Question](https://github.com/iamAntimPal/TechInterviewMaster/tree/main/Interview/Personal%20Project%20interview%20Question)
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[Sales Performance Analysis & Forecasting](https://github.com/iamAntimPal/TechInterviewMaster/tree/main/Interview/Personal%20Project%20interview%20Question/Sales%20Performance%20Analysis%20%26%20Forecasting)
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